Professional Development

Helping New Students Thrive: Applying David Yeager's "Psychological Friction" Model at CSUN

Tuesday, September 26, 2017 - 1:00pm to 2:00pm

Extended University Commons, EU 101


Facilitated By:

Shelley Ruelas-Bischoff, AVP, Student Life
Cheryl Spector, Director, Academic First Year Experiences
Kelly Kroeker, Administrative Analyst/Specialist, Academic First Year Experiences
Anne Eipe, Staff Psychologist, University Counseling Services
Emily Fitch, FA Grad & Retention Specialist, Financial Aid and Scholarships 


In this workshop, participants will discuss David Yeager’s model for “Sources of Psychological Friction” and customize his work to reflect challenges often faced by new students here at CSUN.  Attendees will also gain a better understanding of how to help students overcome these challenges. Dr. Yeager delivered CSUN’s 2017 Terry Piper Lecture: The Psychology of Academic Achievement: How Belonging & Mindset Influence Student Success.  (See

Student Success

Registration Information:

Faculty & Staff - Register for this session in Three Easy Steps:

  1. Visit CSUN's Employee Learning & Training site via the myNorthridge Portal:;
  2. Select the "Instructor Led Training Sessions" link under Upcoming Events, and scroll until you find the name and date of the program;
  3. Select "Actions," and select "Enroll in this Session."

Shortly after you successfully enroll, you’ll receive an email notification. If you click on the calendar icon in the message, your outlook calendar will open allowing you to place the item as an appointment on your calendar.

If you require an accommodation to attend this program, please contact the Human Resources at x 6566 at least 7 business days in advance of the program.

If you are interested in attending this session but unable to because of a conflict in when it is being offered; or have a topic for a suggested workshop or training, please let us know by accessing and completing this FORM.

Return to CSUN's Professional & Personal Development Training Calendar at: