This webinar is designed to make difficult conversations easier and give you the confidence needed to overcome fear, frustration, and anxiety. In addition, this session will help you to use the Compassionate Curiosity Framework in order to communicate confidently, deal with difficult people, and get what you deserve. Learn how to have critical conversations; create trust and understanding; how to interject managed conflict into high level discussions; how to avoid critical mistakes that stifle communication and create hostility; and how to approach every interaction as a strategic opportunity for future success.
Kwame Christian, ESQ., M.A., Director, American Negotiation Institute
Kwame Christian, Esq., M.A. is the Director of the American Negotiation Institute where he puts on workshops designed to make difficult conversations easier. As an attorney and mediator with a bachelor of arts in Psychology, a Master of Public Policy, and a law degree, Kwame brings a unique multidisciplinary approach to the topic of conflict management and negotiation. He’s the author of the best selling book Nobody Will Play With Me: Howto Use Compassionate Curiosityto Find Confidence in Conflict and TEDx Talk, Finding Confidence in Conflict, was the most popular TED Talk on the topic of conflict of 2017. He also hosts the top negotiation podcast in the country, Negotiate Anything. The show has been downloaded over 600,000 times and has listeners in 181 different countries.
If viewing online on your own, the webcast is limited to the first 200 logins (multiple viewers can sit in the same room and use one link.) Please login as a “guest” and then type in your CAMPUS/Your Full Name (i.e CSUN/Steven Spielberg). Listen to the audio via your computer speakers. Also available: join from your mobile device by downloading the Adobe Connect app! To view, visit: https://calstate.adobeconnect.com/CGT