Current Students

Order Transcripts Online

Introduction

Current CSUN students and alumni can order official CSUN electronic or paper transcripts online from our partnering vendor Parchment Transcript Services. You may also request paper transcripts directly from CSUN by mail or in person. For transcript ordering and delivery options, as well as the fee schedule, visit CSUN's Order Transcripts Info page.

Getting started...

  1. Create a Parchment account based on your situation:
  1. Have your credit or debit card ready to complete your online order. In addition to the transcript fee, a $2.35 handling fee per transcript is charged for online orders.
  2. After ordering online, you'll receive an email each time your order status changes. You can track your order with Parchment in real time.
  3. Receive shipping confirmations by email and a tracking number to check delivery for orders sent via FedEx.

Go to Step 6 for Parchment chat and support.


Steps to order official CSUN transcripts online

This is a tutorial only. No log in is required.

Review the steps below to access your unofficial CSUN transcript and/or order your official CSUN transcripts through the CSUN Portal.


Step 1

Go to the CSUN home page at www.csun.edu and:

  1. Open the MyCSUN menu in the top navigation.
  2. Select the CSUN Portal link.
  3. Log in with your CSUN user ID and password.

 MyCSUN menu on new home page with CSUN Portal login link


Step 2

Your CSUN Portal home page displays.

  1. In the top navigation tabs, select the Academics menu.
  2. Under Academics, select the Advising & Degree Planning link.

CSUN Portal home page with top navigation Academics menu and links


Step 2a

The Academic & Degree Planning page displays a stack of six links, including:

  1. View Unofficial Transcripts — These are informal transcripts you can print yourself. For your most current GPA, view your Degree Progress Report.
  2. Order Official Transcripts — Select this link to have official transcripts sent to the recipients you choose.

Select the Order Official Transcripts link to open the Parchment app.

Advising and Degree Planning menu under Academics with two transcript links


Step 3

If this is your first time logging into Parchment Transcript Services through the CSUN Portal, the Parchment learner account page displays. From here you can create an account, place an order and track an order.

  • Follow the prompts to create your Parchment learner account. Because you are logged into the CSUN Portal, some data will auto-fill from your student record.
  • If you’ve already set up your Parchment account, you'll immediately be able to order transcripts (or cancel and leave the page) without logging into Parchment again.

Select the Continue button to create your Parchment account.

Email Tip: Your Parchment user ID is your CSUN email address by default.

  • You should add an additional email address because your CSUN Gmail account (@my.csun.edu) will expire shortly after you graduate.
  • You can keep your Parchment account after leaving CSUN for as long as you like.

Learn more at CSUN Information Technology Graduation Checklist and Parchment’s article Add and Edit Learner Emails.

Parchment new account page inside CSUN Portal; CSUN Gmail address is auto-filled


Step 4

If you’ve forgotten your CSUN Portal login credentials, visit CSUN’s Information Technology Account Information page.

If this doesn’t work, you can either contact the CSUN Information Technology Help Center or forego the portal entirely and create your account using Parchment's dedicated CSUN learner account "storefront" page shown in Step 5 below.

Tip: Ordering transcripts through the CSUN Portal saves time because some data will auto-fill from your student record. And if you're logged into the portal, you won't need to log into Parchment again.

CSUN account help page with links to retrieve CSUN user ID or reset password


Step 5

If you do not have a CSUN Portal account or CSUN Gmail address, no worries. Create your Parchment account from Parchment's dedicated CSUN learner account storefront page.

  • This is the “storefront” page and web form, so you’ll need to fill out all the information yourself.
  • Enter a valid email address. You can use any email address as your Parchment user ID.
  • You can keep your Parchment account after leaving CSUN for as long as you like.

When it activates, select the Continue button and follow the prompts to create your Parchment account.

Parchment’s dedicated CSUN storefront page to create account outside CSUN Portal


Step 6

Need help with your Parchment transcript order?

The best first step is to log in to your CSUN Parchment account and then visit the Parchment Help Center to find FAQs and articles, engage with ParchieBot chat, submit a web case for support, or contact a learner support representative for assistance. The Parchment support team is available Monday through Friday, 8 a.m. to 8 p.m. Mountain Time (Arizona, U.S.A.).

Parchment’s student support materials include:

  1. Parchment Chat and Support page (shown below) with links to:
  1. Parchment Video Tutorials:

Please note: Only official CSUN transcripts can be ordered through Parchment. To obtain a duplicate diploma, please visit one of these CSUN websites:

For transcript assistance, you can always contact us at CSUN Records and Registration.

Parchment Help Center with 4 options: FAQ articles, report issue, chat and phone