COVID-19

COVID-19 FAQs

What is coronavirus/COVID-19?

COVID-19 is the novel (new) coronavirus that was first detected in China, and which has now been found in almost 70 locations internationally, including in the United States. The virus has been named “SARS-CoV-2” and the disease it causes has been named “coronavirus disease 2019” (abbreviated “COVID-19”).

Coronaviruses are a large family of viruses that are common in people and many different species of animals, including camels, cattle, cats, and bats.

How does it spread?

The virus is thought to spread mainly person-to-person:

• Between people who are in close contact with one another (within about 6 feet).
• Through respiratory droplets produced when an infected person coughs or sneezes.

These droplets can land in the mouths or noses of people who are nearby, or possibly be inhaled into the lungs.

People are thought to be most contagious when they are most symptomatic (the sickest).

Some spread might be possible before people show symptoms; there have been reports of this occurring with this new coronavirus, but this is not thought to be the main way the virus spreads.

It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose or possibly their eyes, but this is not thought to be the main way the virus spreads.

What are the symptoms of this infection?

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases.

Symptoms may appear 2-14 days after exposure:

• Fever
• Cough
• Shortness of breath

If you have symptoms of fever, cough or shortness of breath, call your doctor or the Klotz Student Health Center at 818-677-3666, and then press Option 1.

What do I do if I feel sick?

If you have symptoms of fever, cough or shortness of breath, call your doctor or the Klotz Student Health Center at 818-677-3666, and then press Option 1.

Wear a mask if you have symptoms and must leave your home per your doctor’s instructions.

Avoid crowds and public transportation.

If you are sick, you should not attend class or work to ensure your own recovery and reduce the chance of infecting others.

How do I help prevent the spread of viruses, including coronavirus?

To reduce the chances of COVID-19 infection, experts recommend the following preventative measures:

• Frequent and complete hand washing for at least 20 seconds.
• Stop shaking hands with others to reduce the spread of germs.
• Avoid touching eyes, nose and mouth.
• Sneeze and cough into a tissue or your sleeve. Wash hands thoroughly and safely throw away used tissues.
• Do not come in close contact with anyone else if you are ill, and do not share eating utensils, toothbrushes, etc. with others.

Though COVID-19 is not influenza, public health authorities also are recommending that, if you have not gotten the flu vaccine this season, getting immunized against flu may keep you and your immune system healthier and better able to resist COVID-19.

What are the current isolation and quarantine recommendations?

  • Healthcare providers should instruct all symptomatic patients (presumed or confirmed) to provide all of their close contacts (including household members, intimate partners and caregivers) with home quarantine instructions.
  • Persons who are asymptomatic and are not close contacts to a presumed or confirmed case may be given the What to do if I’m exposed handout.

Testing
The Los Angeles County Department of Public Health (LACDPH) continues to urge healthcare providers to refrain from testing patients with mild symptoms who can be managed at home.

In the setting of widespread community transmission, anyone with signs or symptoms of viral respiratory tract infection should be presumed to have COVID-19 and immediately isolate themselves, following home isolation instructions. Prompt medical care should be sought if your symptoms get worse, especially if you are at a higher risk of serious illness. This includes people who are age 65 years and older, pregnant or have a health problem such as a chronic disease or a weak immune system.

Risk
Per the LACDPH:

  1. Patients with presumed or confirmed COVID-19 should be instructed to isolate themselves and follow home isolation instructions. Symptomatic patients awaiting COVID-19 test results should be presumed infectious and instructed to continue to follow home isolation instructions regardless of a negative result. (red zone)
  2. Symptomatic patients (presumed or confirmed) should provide all of their Close Contacts (including household members, intimate partners, and caregivers) with home quarantine instructions. Close contacts (yellow zone) should follow these instructions for 14 days after their last contact with the Patient in #1.
  3. Contacts of the contacts (green zone) are at low or no risk from the patient in category #1 unless the contacts in the yellow zone become symptomatic/or are diagnosed with COVID-19. If the contact in category #2 becomes symptomatic or is diagnosed with COVID-19, their contacts move into the yellow zone and should self-quarantine. Persons who are asymptomatic and are not close contacts to a presumed or confirmed case may reference the What to do if I’m exposed handout.

Will CSUN cancel classes or close campus?

Following the best information and guidance available from federal, state and local officials, CSUN will continue virtual instruction through the Summer Term, which begins May 26. Next week, we will communicate updates on summer offerings. All faculty, staff and students should plan on the potential of virtual instruction and operations continuing through the end of Summer Term, ending August 18, and possibly into the fall semester. No final decision has been made for the Fall 2020 semester; we will continue to monitor the situation daily based upon the best evidence and public health guidance available. Our goal is that we will return to normal campus operations as soon as it is safe to do so.

CSUN’s campus remains open to maintain essential operations including, but not limited to, Student Housing and related food service, the Klotz Student Health Center, Information Technology in support of virtual and alternate learning modalities, maintenance of laboratories conducting research, fiscal and payroll services, and ensuring the physical safety and security of campus. Limited face-to-face student services will continue to be available, as well as offered virtually. Students should call or email the specific student service office prior to coming to campus.

Services across CSUN will be offered virtually to the extent possible, and face-to-face services will be very limited. Faculty researchers and Principal Investigators should consider the necessity of on-campus research and implement plans to operate remotely, immediately, to the greatest extent possible. Essential access, limited to sustaining research capability, will be authorized by the Office of the Provost in coordination with Deans.

Otherwise, the library and USU, including the Student Recreation Center and Oasis Wellness Center, are closed.

Are campus events, visits, tours and information sessions being affected at this time?

Numerous campus events are transitioning to virtual formats or being postponed/canceled. Many student clubs and organizations will find ways to provide opportunities for engagement virtually and while maintaining social distancing. Student are encouraged to visit MataSync at https://csun.campuslabs.com/engage/news for the latest updates.

Tours and information sessions are cancelled until further notice. To learn more about the campus, you can take an online tour.

Commencement and Honors Convocation exercises have been postponed until late fall 2020. Information and updates about these events will be provided at https://www.csun.edu/commencement, including information on refunds. Graduating students are also invited to share ideas about appropriate ways to provide for the recognition of graduates given the limitations imposed by COVID-19.

I’m hosting an event on campus. Should I cancel it?

Consistent with the "safer at home" order, events should be transitioned to virtual formats, postponed or canceled.

Where can students who are in need of support services access resources?

Generally speaking, all student services units within the Division of Student Affairs are available to respond to your needs Monday through Friday from 8 a.m. to 5 p.m. Most services will be provided remotely with a minimum level of on-campus services. Where absolutely necessary to comply with COVID-19 policies, some services have been suspended at this time. Please visit the following websites for latest updates on how to access services provided.

The Klotz Student Health Center is open. Information concerning services and hours of operation is available online at https://www.csun.edu/shc.

University Counseling Services is open with counseling services provided remotely. Visit the department website at https://www.csun.edu/counseling/update-ucs-services to learn more about services available at this time.

The Financial Aid and Scholarship Office will be providing counseling and other services online with limited in-office assistance. See website at https://www.csun.edu/financialaid for current information on access to services.

The Career Center has a suite of services available to students online through CareerLink. Visit the Career Center website at https://www.csun.edu/career.

Student Housing and Residential Services is in the process of communicating with students about the need to move off campus in an effort to increase social distancing and decrease the possibility for COVID-19 spread. All residents are being individually notified, and accommodations will be made for a limited number of students whose circumstances require that they reside in Student Housing.

Disability Resources and Educational Services will continue to provide accommodation support and disability management services remotely. Contact the department though its website at https://www.csun.edu/dres/ for information on how services will be provided at this time.

The National Center on Deafness (NCOD): Deaf and Hard of Hearing Student Services will continue to provide communications access services. For information on service delivery during this period of virtual instruction, visit the NCOD website at https://www.csun.edu/ncod.

The University Student Union (USU), including the Student Recreation Center (SRC), serves as a major hub for student connection and interaction. Several programs will now be offered virtually, including fitness and exercise, as well as remote access to the Pride Center and Veterans Resource Center. As indicated above, the Computer Lab will be open and available at designated times. Given the need to practice social distancing, some events, programs and services will not be available at this time, including the SRC and the Oasis. Information on services and hours of operation is available at https://www.csun.edu/usu.

Many Associated Students programs, activities and services will be provided remotely. Find information on services and hours of operation at https://www.csun.edu/as. Note the AS Senate will continue to meet though video conferencing and student leaders can be reached by email. Students are encouraged to sign-up for the Weekly AS Bulletin to receive updates. Watch for information on AS and USU Board Elections, which will be conducted online. In alignment with current COVID-19 restrictions, some services have been suspended including the Children’s Center, Farmers Market and Outdoor Adventures.

Should faculty and other academic personnel ask students returning to class following an illness to provide documentation or physician’s note?

Instructors are strongly discouraged from requiring medical or legal documentation from a student for any absences. Requiring such documentation places burdens on all parties involved. Because we are in the middle of the cold and flu season, many students may be absent due to illness.

Is CSUN or the CSU restricting travel to other countries or locations?

All international travel sponsored by the university and its auxiliaries has been suspended through May 31, 2020. Travel has also been suspended for non-essential domestic travel. These restrictions also apply to University sponsored travel being undertaken by students, faculty and staff.

Are there resources for combating stigmatization, bias and xenophobia related to the coronavirus?

Many of us are concerned about what the people in our communities may be experiencing, including possible stigmatization or discrimination based on racial bias or appearances. Please help others understand that the risk of coronavirus is not at all connected with race, ethnicity or nationality. Any bias incidents should be reported to the Office of Equity and Diversity.

What resources exist for students, faculty and staff who are new to virtual learning and working remotely?

For faculty, the Information Keep Teaching webpage and the Faculty Development Teaching Through Disruption page provide helpful resources. Information Technology also developed additional tools for students to Keep Learning and staff to Keep Working.  There are also options for Internet Connectivity for Users Who Do Not Have It.

Moving out and Cancelling your housing contract:

  • You may move out at any time convenient to you, there is no deadline. The move out and cancellation process is 100% on-line, and your keys will be deactivated so you do not need to turn your keys in.
  • Go to https://www.csun.edu/housing/apply and submit a Request for Release Form to cancel your contract and checkout of your space
  • If you are not able to physically come to campus to collect your personal items now, please complete the online process by indicating you are leaving personal items in your assigned space. This will allow us to cancel your contract. We will notify you via email with instructions on how you can pick up your items at a future time.
  • Refunds for cancellations may take a couple of weeks to be processed. The refund process will be initiated by your completion of the on-line cancellation and move out process.

If You Need to Stay In Student Housing

  • Let us know you are going to continue living in CSUN Student Housing by logging into your housing portal at https://www.csun.edu/housing/apply and following instructions for remaining in Student Housing.

We know this is a stressful time, our staff are here to answer any questions you may have – call 818-677-2160 or email us at housing@csun.edu.

How to Cancel Meal Plan (If you decide to move out)

After you have submitted your Housing cancellation request, please fill out the online meal plan cancellation form as soon as possible https://www.csun.edu/csundining/mp-cancellationrequest.

If you have any Meal Plan questions, please feel free to contact us at mealplan@csun.edu or by phone at (818) 677-2655.

Where can I find more information about the status of campus facilities?

Please review this modified campus map for the latest updates on the status of campus facilities. All limited access and open buildings will be opened at 7 a.m. and locked at 5:30 p.m. Monday through Friday. Employees needing to access locked, secured buildings should contact their supervisor to ensure they are authorized and issued the appropriate keys/codes. Employees accessing these buildings are asked to notify Department of Police Services (DPS) dispatch at 818-677-2111 in advance.

Are there any confirmed cases of COVID-19 in the CSUN community?

Updated March 25, 2020 at 3:13 p.m.
We learned today that there are three members of the CSUN campus community with COVID-19 — two cases confirmed by medical professionals and one reported diagnosis to CSUN. Our thoughts are with each of the affected individuals as they receive the medical care they need.
The cases involve an employee, who had been on campus in the past week, and two students, who have not been on campus recently and reside in a neighboring county. Consistent with the protocols for infectious disease response, anyone identified as having had close contact with these individuals have been or will be notified immediately if they need to be isolated or self-monitor. Facilities that have been visited by the employee have been closed and will be thoroughly cleaned and disinfected.
Across Southern California and at CSUN, we are moving into a phase where there will be more cases of COVID-19, which underscores the measures CSUN has already implemented to increase physical space of six feet or more for our campus community. This social distancing, combined with thorough hand-washing, cleaning surfaces and other hygiene measures, will help us reduce the spread of COVID-19.

What information is available about food safety and COVID-19?

The following resources address food safety and COVID-19.

Q: Is the U.S. food supply safe?
According to the Food and Drug Administration (FDA), “Currently there is no evidence of food or food packaging being associated with transmission of COVID-19. Unlike foodborne gastrointestinal (GI) viruses like norovirus and hepatitis A that often make people ill through contaminated food, SARS-CoV-2, which causes COVID-19, is a virus that causes respiratory illness. Foodborne exposure to this virus is not known to be a route of transmission. The virus is thought to spread mainly from person-to-person. This includes between people who are in close contact with one another (within about 6 feet), and through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads. However, it’s always critical to follow the 4 key steps of food safety — clean, separate, cook, and chill – to prevent foodborne illness.”
For more information, visit the FDA Food Safety and the Coronavirus Disease 2019 (COVID-19) website.

Q: Can I catch the coronavirus by eating food handled or prepared by others?
The following information is provided by Harvard Health Publishing - Harvard Medical School’s Coronavirus Resource Center.

“We are still learning about transmission of the new coronavirus. It's not clear if it can be spread by an infected person through food they have handled or prepared, but if so it would more likely be the exception than the rule."

That said, the new coronavirus is a respiratory virus known to spread by upper respiratory secretions, including airborne droplets after coughing or sneezing. The virus that causes COVID-19 has also been detected in the stool of certain people. So we currently cannot rule out the possibility of the infection being transmitted through food by an infected person who has not thoroughly washed their hands. In the case of hot food, the virus would likely be killed by cooking. This may not be the case with uncooked foods like salads or sandwiches.”

 

Faculty are being provided regular updates through their Deans and have been advised that all face-to-face classroom instruction will transition to virtual learning and alternate modalities through the end of the spring semester.

COVID-19 FAQs for CSUN Faculty and Staff

I am concerned about reporting to work due to the Coronavirus, what options do I have?

Depending on the operational needs of a department, employees may request to telecommute from home. Such arrangements would be approved by the appropriate administrator in their area, along with the divisional leadership.

Additionally, temporary paid Administrative Leave is available to all benefits-eligible employees and academic student employees (TA, GA, and ISA) who are unable to work, on campus or remotely, for the following reasons:

  • When an employee is unable to work due to the employee’s own COVID-19-related illness or that of a family member for whom the employee would normally be able to use sick leave;
  • When an employee is unable to work because the employee has been directed by their supervisor or healthcare provider not to come to the worksite for COVID-19-related reasons and/or it is not operationally feasible for the employee to work remotely; or
  • When an employee is unable to work due to a COVID-19-related school or daycare closure, and the employee is required to be at home with a child or dependent, and it is not operationally feasible for the employee to work remotely or in conjunction with the childcare commitment.

Refer to the additional questions regarding temporary paid Administrative Leave for more information.

If an employee does not believe their situation falls within the provisions of paid Administrative Leave, they can contact Employee Relations at er@csun.edu or 818-677-6566.

What personal protective equipment is being provided for employees still working on campus?

We deeply appreciate the work of staff members who are continuing to provide necessary and critical functions on campus during the COVID-19 pandemic. CSUN is continuing to provide personal protective equipment (PPE) that may be necessary or indicated for certain duties. Fortunately, most on-campus continuing services do not require full personal protective equipment (PPE) protection, consistent with the Centers for Disease Control and Prevention (CDC) and Los Angeles County Department of Public Health (LACDPH) recommended guidelines for preventing COVID-19 infection.

The CDC, Los Angeles Mayor Eric Garcetti and the California Department of Public Health have also made a new recommendation to help slow the spread of COVID-19. They are now recommending that cloth or fabric face coverings should be worn, covering the nose and mouth, whenever we leave our homes for essential functions. These coverings may help trap the droplets that can contain coronavirus in infected people without symptoms that are released from noses and mouths when sneezing, coughing, singing or even talking. Infected individuals with COVID-19 symptoms should continue to isolate themselves at home and not go out. Unlike surgical or N95 masks used in hospitals, these coverings do not provide complete protection from incoming droplets, so complying with the prevention guidelines above remains important for everyone.

To help our employees who continue to provide critical services on campus participate in these efforts to reduce the spread of COVID-19 virus in our communities, CSUN would like to provide every employee working on campus with a CSUN bandana DIY kit to make their own face covering, protect others around us, and show our CSUN resilience and pride. The Surgeon General has just released a video on how individuals can use a scarf or bandanna to make their own face covering, which can be worn when around others and washed every day.

These kits are available for pick up at Postal Services (in the PPM Logistical Services Building) 8 a.m. to 12 pm and 12:30 p.m. to 4:30 p.m. by managers for their employees working on campus. The kits are individually wrapped and contain a cloth for the covering and two ear ties. Participating employees should take the kit home, wash the fabric and ties in hot water, and dry them completely. Then, they can make their own mask as the Surgeon General demonstrates. Participation is voluntary.

How do I know what my leave accrual balances are?

Employees can view their balances by logging into the portal. Instructions can be found at the following: https://www.csun.edu/payroll/accruals-finding-sick-leave-vacation-balances

I don’t have a medical condition, but I am concerned about workplace exposure to the Coronavirus.

CSUN is closely monitoring the Coronavirus and updates specific to the CSUN community will be provided at https://www.csun.edu/COVID-19.

On March 19, 2020, Governor Gavin Newsom as well as city and county officials issued “safer at home” orders. The directives seek to further reduce the spread of COVID-19. CSUN’s actions to move to virtual instruction and increase social distancing for students and employees are aligned with these orders and follow guidance from California State University Chancellor Timothy White, Governor Gavin Newsom, and federal, state and local public health officials. As an essential resource for our students and the State of California, we are not closing campus. However, we are focused on providing only essential operations for our students, which the orders encourage and permit. This means we have moved most work to virtual platforms and have reduced staffing to minimal levels to maintain operations while maintaining a six-foot social distance in all operations.

Additionally, we all have a role to play in keeping students, faculty, staff and our campus community healthy and safe. You can help by staying informed and practicing good hygiene. Information on how to help prevent the spread of COVID-19 from the CDC is below:

  • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
  • Avoid touching your eyes, nose, or mouth.
  • Avoid close contact with people who are sick.
  • Cover your mouth and nose with a tissue when you cough or sneeze, then throw the tissue in the trash and wash your hands.
  • Clean and disinfect objects and surfaces.
  • Stay at home and away from others if you are feeling ill.

Visit CDC Coronavirus (COVID-19) Prevention and Treatment or Novel Coronavirus/COVID-19: What You Need to Know for additional details.

Are there alternatives to using leave?

Depending on the operational needs of a department, employees may request to telecommute from home. Such arrangements would be approved by the appropriate administrator in their area, along with the divisional leadership. Please note - This does not qualify for a formal medically-related accommodation through Human Resources. As such, additional documentation does not need to be provided to Human Resources.

If an employee’s duties cannot be performed remotely and they have a significant health concern that makes them feel unsafe in the workplace, they may contact Employee Relations at er@csun.edu or 818-677-6566.

If approved to telecommute, do I need to fill out a formal Telecommuting Agreement?

Employees who are approved for telecommuting should review this link and complete the form. The forms are to be provided to each divisional Vice President and do not need additional HR approval.

Telecommute options may include various scenarios, for example three days of work at home and two days of work on campus; split hours in a day and/or rotational schedules with colleagues. Since the campus is open and operational, employees who are telecommuting are free to come into the office as needed or when circumstances change and we need them to come to campus.

Am I required to have a dedicated home office to telecommute?

The employee and supervisor determine the equipment and supplies necessary for the employee to perform the duties of their position.

I have been approved to telecommute, but I do not have proper equipment. What can I do?

In order to perform their work effectively, employees may use University equipment at the Telecommuting location, with the approval of their supervisor. The equipment must be protected against damage and may be used for University work only. University-owned equipment will be serviced and maintained by the University. Employees must have all state property that is removed from their University workplace documented in accordance with the University Equipment Checkout Policy.

How much notice is required to start/end telecommuting?

The employee and supervisor establish telecommuting start and end dates. The employee and/or supervisor may end participation in the program at any time.

What are some helpful tips for telecommuting?

  • Set a clear schedule. Make sure your family, friends, and housemates understand that you should not be interrupted during work hours.
  • If your work hours coincide with others being at home, you will need to establish your own work- space. Many people use a spare bedroom, but a corner of the kitchen or a spot next to a favorite window may work great too. Decorate your space with items that you find inspiring or encouraging or that help you stay focused.
  • Maintain separate work and personal email accounts. If you need to check work emails in the evening or on weekends, limit it to a scheduled time (such as right after dinner). Consider if an email requires an immediate response or if it can wait until you are back on duty.
  • Create “clock in” and “clock out” rituals. Use a morning task such as making coffee to get into work mode. When you are finished for the day, it may be helpful to do something that forces you to disengage from your computer, such as doing chores or taking a walk.
  • It can be awfully tempting to roll out of bed, grab a cup of coffee, and head to the office. Resist that urge. There is a lot of benefit from making a physical transformation to begin the workday, even if that means just changing into something simple.
  • Do not sleep in. Really. Create a consistent rhythm to your days including a regular start time. Also, try not to linger. Working out of the home office means that work is always accessible. When you are done, try to stay done.
  • Admittedly this might depend on the amount of space you have at your disposal, but try mixing up how you work in your environment. Answer emails at a standing desk. Write memos/letters sitting down in a chair with a laptop. The changing perspective and movement helps keep you healthy and ideas flowing.
  • The thing most people fear about working out of a home office is that sense of being disconnected from a social office environment. Do not hesitate to call/text/message/skype/video conference/etc. colleagues to check in. Not every communication needs a specific goal.
  • Video conferencing is a great tool for remote working, but there is plenty of room for missteps. One of the biggest is that unfortunate tendency to look at the screen instead of the camera when you are talking. One trick is to put a picture of someone you like to talk to adjacent to the camera and talk to them when you are making that excellent point.
  • This one is really important for those of you with kids who can get REALLY excited when mom or dad is now home during the day. There is no such thing as "off limits space" for a kid, so just let them in. When you DO need privacy, a better bet is a mutually understood sign or signal that lets them know that, for the moment, the home office is out of bounds.

Additional resources can be found at https://www.csun.edu/hr/resources-telecommuting

How do I ensure my home work space meets safety standards?

There is a helpful safety checklist available at the following link https://www.csun.edu/hr/resources-telecommuting.

My child’s school or place of care has been closed by order of a public official for a health-related reason. Can I take leave?

Faculty and staff may be eligible, depending on the operational needs of their department, to use their accrued vacation, personal holiday, CTO, or telecommuting if their child’s school or place of care is closed by order of a public official for a health-related reason. We ask appropriate administrators to provide flexibility in scheduling during this time. As a precaution, children should not be brought to work.

Additionally, we are pleased to announce the California State University has granted use of temporary paid Administrative Leave up to 256 hours, effective March 23, 2020 through December 31, 2020 for CSU (state) employees who are unable to work due to COVID-19 related reasons.

Under the new provision, all benefits-eligible employees and academic student employees (TA, GA, and ISA) shall be eligible for this one-time allotment that can only be used due to COVID-19 related absences. This paid Administrative Leave is only for employees who are unable to work, on campus or remotely, for the following reasons:

  • When an employee is unable to work due to the employee’s own COVID-19-related illness or that of a family member for whom the employee would normally be able to use sick leave;
  • When an employee is unable to work because the employee has been directed by their supervisor or healthcare provider not to come to the worksite for COVID-19-related reasons and/or it is not operationally feasible for the employee to work remotely; or
  • When an employee is unable to work due to a COVID-19-related school or daycare closure, and the employee is required to be at home with a child or dependent, and it is not operationally feasible for the employee to work remotely or in conjunction with the childcare commitment.

The paid Administrative Leave is subject to the following conditions:

  • All hours must be used by close of business December 31, 2020, at which time the remaining allotted hours will expire;
  • The hours may be used at any time during this designated period, including intermittently, either before or after the use of any accrued leave or other paid leave, at the request of the employee, in consultation with the supervisor and provided such use shall not adversely affect the delivery of essential University services; and
  • The number of hours of paid administrative leave for employees who work less than full-time shall be prorated according to the percent of the appointment. Human Resources will assist in calculating the pro-rated hours on a case by case basis.

What process will CSUN follow if operations are changed?

If an employee appears ill while at work, the appropriate administrator in the area may send the employee home if they believe the employee has restricted ability to carry out their duties due to illness. Employees sent home sick may use accrued sick leave to cover time away from work.

The university may choose to implement a partial closure of certain elements of the university to protect against the spread of an infectious agent. If the university is closed due to a pandemic flu outbreak, notice of such action will be communicated via a variety of methods which include, the University's Mass Notification System which sends phone calls, emails and text messages; the CSUN Home page will have current information on the status of the campus; CSUN Social Media sites will be updated with information as appropriate: the CSUN Phone Messaging system on campus; the 866 numbers for faculty/staff and students and community members will be updated; the CSUN Matador Information Network Displays will be used on campus to provide current information and through radio and television outlets.

I still have questions regarding leave and work options?

Employees may contact Employee Relations at er@csun.edu or 818-677-6566.

I am feeling anxiety about the Coronavirus, whom can I speak with about it?

As a Cal State University Northridge employee, when you or your family members (your dependents and permanent household members) need helpful guidance, problem assessment, short-term counseling, and/or referral to local resources, your LifeMatters@CSUN program (administered by Empathia Pacific, Inc.) is available on a live basis, 24 hours a day/7 days a week. LifeMatters also has resources that include but are not limited to tips for preparedness at home as well as how to talk with your children about the Coronavirus. You can find more information at the following link: LifeMatters@CSUN (password: Matadors).

I am a Student Assistant or Work Study Student, should I still report to work though I am taking my classes remotely?

Our Work Study and Student Assistants are encouraged to continue working as the university remains open. We understand their employment on campus serves not only as a chance for professional development, but also provides financial support toward school, housing, and day-to-day expenses. We ask our student workers to please stay in contact with their supervisor to determine if there is work they can do, even remotely, to continue to earn this important experience and income. In the event a student worker’s supervisor determines there is not work they can do, they will be paid through the end of the semester according to their usual work schedule.

I am a Student Assistant or Work Study Student and not comfortable going to work on campus. What are my options?

Student Assistants or Work Study Students are encouraged to speak with their supervisor about their concerns and flexible options available to them while there are no classes on campus. Some options may include different work hours or assignments. Our Student Assistants (or Work Study Students) are not required to work.

In the event a student worker’s supervisor determines there is not work they can do they will be paid through the end of the semester according to their usual work schedule.

If a student worker needs support related to academics or their health and well-being please refer to the President’s March 23rd letter for direction on available resources.

I am 65 years old but do not have a serious medical condition, does this mean I can come into work?

Per the Governor and Chancellor’s direction, there are two categories of employees who are required to self-isolate at home and not come to campus:

  • Employees who are age 65 and older
  • Those individuals who the CDC have identified as higher risk to COVID-19:
    • Individuals with compromised immune systems
    • Individuals who have serious chronic medical conditions like:
      • Heart disease
      • Diabetes
      • Lung disease
      • Metabolic conditions, Obesity
      • Kidney disease
      • The last two weeks of Pregnancy

Employees should contact their supervisor/department chair to make them aware of the employee’s circumstances. Employees who are able to work remotely are encouraged to do so and remain productive, continuing to advance the operations and mission of the university. Those who cannot work remotely will be placed on paid Administrative Leave.

I am 65 years old and required to stay home but my job does not allow for telecommuting, do I have to use my own leave accruals during the time I am required to stay home?

No, those employees who fall under either of the two categories of individuals required to stay home, and cannot telecommute due to the work they perform for the university will be on administrative leave with pay at their current pay rate for their normal scheduled work hours.

If campus remains open, why is my class now virtual?

Public health officials have noted that one of the primary ways to reduce transmission of COVID-19 is to ensure adequate social distance between people.  Virtual instruction allows all classes to maintain instruction while ensuring that students and faculty are appropriately distanced.  In addition, virtual instruction substantially reduces the number of people on campus, reducing density and encouraging appropriate social distance. 

I know my class is now virtual, but can I give exams in person to ensure proctoring?

No, all quizzes and exams offered while the campus is on virtual instruction must be implemented through an alternate modality.  Students should not be expected to take exams in person until we are back in a regular mode of instruction.  Faculty Development has resources to support best practices in online testing.  

Is there any exemption from virtual instruction for labs/music recitals/performances?

No. There will be no face-to-face instruction, final exams, instructional labs or small group seminars through the end of the spring semester and finals.

Will Disability Resources and Educational Services (DRES) be open and will student accommodations remain in effect?

Disability Resources and Educational Services will continue to provide accommodation support and disability management services remotely. Contact the department though its website at https://www.csun.edu/dres/ for information on how services will be provided at this time.

Will video content streamed or uploaded to Canvas still need to be captioned?

The Americans with Disabilities Act (ADA) requirements remain in effect. Existing accommodations for students in your class remain in effect and must be met as content is delivered. If no student in the class has an existing DRES accommodation, we ask that you make “reasonable accommodations” as per the ADA. In the context of a declared emergency with a closed class, it is reasonable that once accommodations of students enrolled are met, content can be streamed or uploaded to a closed course Canvas site.  Over time, as possible, that content should be either captioned or removed.  More information and resources on captioning are available here.

Will the Learning Resource Center (LRC), the Matador Advising Hub (the Hub), the Matador Achievement Center (MAC), and college advising centers remain available?

Yes. Services remain available through Zoom conferencing or phone. There are no in-person appointments at this time. Please check the website or email for more information or to schedule advising.

Zoom is new to me. Where can I get help?

The IT Zoom support page includes quick instructions on how to get started with Zoom. Both IT and Faculty Development are offering live sessions to support faculty during spring break. Visit one of Faculty Development’s instructional designer-led live sessions on Strategies for Teaching Through Disruption listed on their events page. And visit the IT Workshop Calendar for additional offerings. Canvas support is also available.

Am I eligible for the temporary paid Administrative Leave of 256 hours?

We are pleased to announce the California State University has granted use of temporary paid Administrative Leave up to 256 hours, effective March 23, 2020 through December 31, 2020 for CSU (state) employees who are unable to work due to COVID-19 related reasons.

Under the new provision, all benefits-eligible employees and academic student employees (TA, GA, and ISA) shall be eligible for this one-time allotment that can only be used due to COVID-19 related absences.

This paid Administrative Leave is only for employees who are unable to work, on campus or remotely, for the following reasons:

  • When an employee is unable to work due to the employee’s own COVID-19-related illness or that of a family member for whom the employee would normally be able to use sick leave;
  • When an employee is unable to work because the employee has been directed by their supervisor or healthcare provider not to come to the worksite for COVID-19-related reasons and/or it is not operationally feasible for the employee to work remotely; or
  • When an employee is unable to work due to a COVID-19-related school or daycare closure, and the employee is required to be at home with a child or dependent, and it is not operationally feasible for the employee to work remotely or in conjunction with the childcare commitment.

The paid Administrative Leave is subject to the following conditions:

  • All hours must be used by close of business December 31, 2020, at which time the remaining allotted hours will expire;
  • The hours may be used at any time during this designated period, including intermittently, either before or after the use of any accrued leave or other paid leave, at the request of the employee, in consultation with the supervisor and provided such use shall not adversely affect the delivery of essential University services; and
  • The number of hours of paid administrative leave for employees who work less than full-time shall be prorated according to the percent of the appointment. Human Resources will assist in calculating the pro-rated hours on a case by case basis.

How do I request paid Administrative Leave?

All CSUN state-side employees are encouraged to first check with their supervisors to see if there is work that can be performed remotely. If not, please contact Employee Relations at 818-677-6566 or er@csun.edu to learn more about the paid Administrative Leave policy. After consult with each employee on their individual unique circumstance, Human Resources will provide the requesting employee an electronic leave form to complete which includes but is not limited to contact information, reason for leave, estimated start and end date of leave, and specific dates when requested Administrative Leave hours will be used.

Please note this paid Administrative Leave does not apply to auxiliary employees. Employees of auxiliary units are asked to consult with Human Resources department liaisons in their respective units regarding leave.

How is this temporary paid Administrative Leave of 256 hours different from the Administrative Leave for those employees who are 65 and older and/or are at higher risk for COVID-19?

Effective March 16, 2020, temporary paid Administrative Leave is available for employees who are 65 years and older and/or identified as having a medical condition that is high risk per the CDC, and it is not operationally feasible for the employee to work remotely. The 256 hour provision does not apply to the individuals in these two categories. Employees using paid Administrative Leave under these circumstances may need to sign an agreement provided by the Chancellor’s Office.

I am working on campus, do I qualify for Emergency Pay?

Employees in Bargaining Unit 2, 5, 7, and 9 (CSUEU) and Bargaining Unit 6 (Teamsters) who are requested and scheduled to work on campus to provide critical services will be provided emergency pay per their respective collective bargaining agreements. The emergency pay will be retroactive to Friday, March 20, 2020. We ask supervisors to continue to ensure all work that can be performed remotely/virtually is encouraged and done so.

Those employees working at home are not eligible for emergency pay. Additionally, employees in bargaining Units 1, 3, 4, 8, and 11, as well as those employees in the Confidential classification and MPP are not eligible for emergency pay.

I’m concerned I might have entered a building where someone confirmed to have COVID-19 works. Am I at risk?

CSUN facilities that have been visited by someone with confirmed COVID-19 will be closed and thoroughly cleaned and disinfected according to the Centers for Disease Control and Prevention’s (CDC) recommendations.

  • Cleaning refers to the removal of germs, dirt, and impurities from surfaces. Cleaning does not kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.
  • Disinfecting refers to using chemicals to kill germs on surfaces. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.

For cleaning guidelines you can use at home, please visit CDC’s site Disinfecting Your Home if Someone is Sick including procedures for laundry, food, and trash.

Will I be refunded for my parking permit?

With most faculty and staff now working remotely, CSUN will suspend automatic monthly payroll deductions for parking for the April and May 2020 pay periods. Employees not on automatic payroll deduction who purchased a semester or annual pass, may contact Parking Services via email parking@csun.edu to request a partial refund in accordance with the refund schedules on the Parking Services website.

Employees required to report to campus to provide essential services during April and May are asked to display their parking permits as normal. However, please note that suspension of payroll deductions and refund options will apply to all employees regardless of whether they are working remotely or on-campus. Monthly payroll deductions are anticipated to resume for the June pay period, and employees will be notified if conditions change.