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37th Annual CSUN Assistive Technology Conference Has Concluded

Taking A11y from Passion to Policy as a Small Business CEO

Date & Time
Tuesday, March 15, 2022 - 2:20 PM PST  
Platinum 9-10  

Have you ever wondered what stands in the way of more small tech companies embracing accessibility? Are you in a position to advocate for digital accessibility but have heard excuses inside your organization for why accessibility isn’t a priority?

In this talk, I’ll get honest about the barriers I faced in pushing my small tech business to make accessibility progress. I’ll cover specifics about how we’ve addressed internal fear, uncertainty, and doubt about accessibility and found the time, money, and expertise it takes to get started. I’ll share how partnering with experts in university offices helped us build our knowledge and how embracing the community of accessibility activists has helped us maintain momentum and hold ourselves accountable. Finally, I’ll share how a journey of baby steps aligned everyone in our company around a shared vision for how we can grow our business and contribute to a more accessible web. Olark has a long way to go with accessibility. Still, I hope that getting vulnerable and sharing specifics will give you some ideas for how you can activate your interest and drive change inside your organization.

This Presentation Link is provided by the Presenter(s) and not hosted by the Center on Disabilities at CSUN. The Center on Disabilities has confirmed, as of April 1, 2022, content linked is relevant to the presentation, but has not been reviewed for accessibility nor will the Center on Disabilities attempt to remediate any accessibility issues in the linked content. Please contact the Presenter(s) with any accessibility concerns.

  • Higher Education
  • Information & Communications Technology
  • Marketing
  • Employment & Human Resources
  • Administration & Business Support
Audience Level
Session Summary (Abstract)
This talk will cover specifics behind how one small tech company is overcoming common barriers that keep businesses stuck and share advice and resources for how you can do the same.  
Session Type
General Track  
  • Education
  • Employment & Workplace
  • Information & Communications Technology (ICT)
  • Law, Compliance, and Policy
  • Leadership & Strategy


  • Ben Congleton
    Olark Live Chat

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