David Nazarian College of Business and Economics

  • Office of Information Technology

How to Get IT Help

The Office of Information Technology (OIT), located in California State University, Northridge's David Nazarian College of Business and Economics (DNCBE), is a technology resource for the College.

If College Faculty or Staff have any technology issues, our office should be the first point of contact unless otherwise specified in this document. If the issue involves an area supported outside of our office, we will provide the appropriate contact information.

As of Monday, March 12th, DNCBE OIT moved to the Service Request/Case System used on campus. To request service, click here. A guide on how to complete the online service request form is available at http://www.csun.edu/sites/default/files/case_guide.pdf.

A copy of the email which describes the move and answers a few common questions is available at http://www.csun.edu/sites/default/files/CaseSystemMove.pdf.

For additional information, please visit our Frequently Asked Questions.

Contact Information

Faculty & Staff Support
JH 3117; 818.677.2442

Claudia Garcia and Michelle Harrington should be contacted by DNCBE Faculty, Staff and Administrators regarding technology issues.

For the Fall 2016 semester, our Student Assistants are Justin Romprey and Kevin Rivera. Michelle Harrington assigns all of their work. If you have any work requests, please submit a service request.

Student, Smart Classroom, Gateway & Lab Support
JH2129; 818.677.3838

Please contact Vic Catalasan for student computing needs. He is in charge of the college computer labs.

Vic Catalasan; vic.catalasan@csun.edu
Instructional Computing Supervisor

Server & Web-One Support
JH4239; 818.677.3103

Kelly Smith; kelly.smith@csun.edu
Operating Systems Analyst

The Office of Information Technology reports to Cathleen Fager, DNCBE - Manager of Academic Resources.

Contact information:


Additional Information

Work is normally handled on a first-come, first-served basis. Depending on the nature of the problem, some issues will take precedence over others.

If someone is completely without use of computing equipment, they are raised to a higher priority.

Other Resources:


Kelly Smith (kelly.smith@csun.edu; 818.677.3103) is the current DNCBE Accessibility representative.

CSU, Northridge Help Center

CSUN IT's Help Center (helpcenter@csun.edu; 818.677.1400, http://www.csun.edu/it/need-help) oversees campus technology issues. (Reminder: Please contact OIT first by completing the online service request form.

Equipment Loans

Please check with your department.

“Meet Me” Conference Calls

DNCBE contact:
Amy Louff

Room/Computing Lab Reservations

NOTE: Professors should first contact their department.

DNCBE Room contact:
Marilyn Johnson
Computing Lab contact:
Vic Catalasan

SMART Classroom/Gateway Classroom Support:

To Report Problems: Any problems with classroom technology should be reported by either calling x1500 or submitting a Service Request.

Software Installations: Please consult with Vic Catalasan for software application installations. Allow several weeks for testing and installation. Not all applications will work in our restricted systems and this may require you to bring your own laptop.

Classroom Support:
Software/Classroom Support:
Vic Catalasan

Media Needs

CSUN IT contact:  http://www.csun.edu/it/media


Moodle and Canvas information is available at http://www.csun.edu/it/moodle.


Last Reviewed: November 17, 2016