Bookstein Institute

  • 2020 VITA Annual Report

Vita Clinic 2020 Annual Report

Dr. Rafi EfratIn its 50 years of operations, the CSUN VITA Clinic had to endure many unpredictable challenges. But none of those experiences truly prepared us for the monumental test of confronting a global pandemic, while striving to maintain access to vital services for so many low-income taxpayers who have come to rely on us each year.

The first six weeks of operations this tax season were characterized by hundreds of volunteers offering face-to-face tax preparation services at one of our 17 sites city wide. All came to an abrupt stop in early March following the closure of campus to ensure the health and well-being of our student volunteers and the taxpayers we serve.

Rather than surrender to this adversity, our student leadership team pivoted almost immediately to a solution mode. Following intense brainstorming sessions, the CSUN VITA leadership team led by Anna Hakopian ’20 (Accounting) came up with a detailed plan for offering services through a secured virtual platform. After obtaining the formal approval of the IRS, CSUN VITA Clinic embarked on complete virtual tax preparation in early May and operated fve days per week, offering appointments to taxpayers seeking to submit their tax return, or claiming the Economic Impact Payments provided for under the CARES Act. Read the full message


CSUN VITA Clinic by the Numbers

Over 400 Student Volunteers

Graph showing student volunteers by year and number.

Over 14,000 Volunteer Service Hours

14,000 Volunteer Hours

Over 6,000 Low Income Taxpayers Served

Graph showing over 6,000 taxpayers served.

Taxpayers Served by Neighborhood

Graph showing taxpayers served by neighborhood.


Rafi Efrat, Director, CSUN VITA Clinic

Harriet and Harvey Bookstein with Rafi Efrat (center), director of the CSUN VITA Clinic.



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