Benefits

Open Enrollment FAQs

The health and wellbeing of our employees is important, and we encourage you to make sure your benefits work for you. Be sure to check the FAQs for your Open Enrollment questions. 

You can return to the Open Enrollment page here

Open Enrollment General Questions

What is Open Enrollment?

The Open Enrollment period is the time each year when employees can enroll in benefits coverage or change their current benefits coverage for the upcoming year. 

What are the Open Enrollment dates this year?

The Open Enrollment period for 2023 benefits is Monday, September. 18, 2023 through Friday, October. 13, 2023 (Close of business).

If I do not want to make any changes do I need to take any action during the open enrollment period?

Your current elections, except for dependent care and health care reimbursement accounts, will roll over to the 2024 plan year. You must re-enroll in the flexible spending accounts each year.

Who is eligible to participate?

Active employees with appointments that exceed six months and one day, with a time base of at least .5. Academic Year (AY) lectures and coaches must be appointed for a least one semester with a time base of .4 (6 units or greater). Employees who do not meet eligibility requirements may qualify for health care under the Affordable Care Act (ACA). 

If I am not benefit eligible can I still enroll in a voluntary plan?

Employees who do not meet eligibility may still be eligible to enroll in many of the voluntary plans (Health/Dependent Care Reimbursement, auto and home insurance, Pet Insurance, or the legal plan).

How do I obtain an overview of available benefits?

View the Open Enrollment Guidebook which provides you an overview of all available benefits. The Open Enrollment Guidebook is available here or on the CSU Open Enrollment website.

How do I obtain my CalPERS Health Plan Statement?

By viewing your CalPERS Health Plan Statement available through your personalized my|CalPERS account, you can view your current plan and any specific health benefit changes that may affect you in the upcoming year. If you do not have an account, you can create one by going to the my|CalPERS Log In page, and selecting Register Now.

How do I view my current benefit plans?

Log into the CSUN Portal, and select HR from the top navigation bar.  Select Benefits from the drop down menu, and then select "Benefits Summary."

How do I make changes to my plans?

Once you have decided upon your choice of a medical and dental plan, to receive FlexCash, or to participate in a Health Care/Dependent Care Reimbursement Account navigate to the CSUN homepage, login to the CSUN portal and select the "Enroll in My Benefits" link in the Human Resources/Employee pagelet.

When is the Benefits & Wellness Fair and what vendors are attending?

The Virtual Benefits & Wellness Fair will take place Thursday, September 28, 2023 | 11:00 a.m. - 2:00 p.m.

In order to participate you must register here. (Pending)

Where can I find the Open Enrollment Benefits Guide Booklet?

You can find the Open Enrollment Benefits Guide Booklet here. (Pending)

Open Enrollment Questions about Medical/Vision/Dental

How do I compare the medical plans?

Full details on health plans options are available at https://www.calpers.ca.gov/. In your personalized my|CalPERS account, you can view your current plan, and any specific health benefit changes that may affect you in the upcoming year. If you do not have an account, you can create one by going to the my|CalPERS Log In page, and selecting Register Now.

If I am changing medical plans do I need submit additional supporting documentation?

Unless you are adding a new dependent, you do not need to submit supporting documentation.

What are my Preferred Provider Organizations (PPO) health plan choices?

The PPO’s are PERS Platinum, PERS Gold and PORAC (restricted for paying members of Peace Officers Research Association of California).

What are my Heath Maintenance Organizations (HMO) health plan choices?

The HMOs are Anthem Blue Cross Traditional & Select, Blue Shield Access+, Blue Shield Trio, Health Net Salud y Mas, Kaiser Permanente, UnitedHealthcare Alliance and UnitedHealthcare Harmony.

What are the 2024 premiums rates for the health plans?

The 2024 premiums can be viewed here.

What kind of supporting documentation must be submitted if I enrolled my dependents?

You can view this information at https://www.csun.edu/benefits/enrolling-benefits-program.

I have changed plans. When do I receive new medical cards?

Medical insurance cards (when applicable) will be mailed to your home in either late December or early January.


Vision & Dental

How do I enroll in the Premier VSP plan?

To learn about and enroll in the Premier VSP, visit csuactives.vspforme.com or call 800-400-4569 Note: The premium VSP will not show in your portal.

How do I compare the dental plans?

For additional information, visit deltadentalins.com/csu, or call  (800) 626-3108 if you are enrolled in the Delta Dental PPO Plan.  Call (844) 519-8751 if enrolled in the DeltaCare USA Plan.

Open Enrollment Questions about Voluntary Benefits

What is the maximum amount I can contribute toward the Health Care Reimbursement Account?

You can contribute up to $3,050; a monthly maximum of $254.16. Additional information can be obtained at www.asiflex.com or by calling 800-659-3035. All first time HCRA participants will receive a set of two ASIFlex Cards, at no cost to you.

What is the maximum amount I can contribute toward the Dependent Care Reimbursement Account?

You can contribute up to $5,000.  A monthly maximum of $416.66. Additional information can be obtained at www.asiflex.com or by calling 800-659-3035.


How do I enroll or cancel the ARAG Legal Plan?

To learn more about the plan and/or enroll, go to ARAGlegal.com/CSU.

If you are currently enrolled in MetLife Legal services and not wish to be automatically enrolled in the new ARAG plan, please contact Customer Care at 800-247-4184 or service@ARAGlegal. com before October 13, 2023 at 5:00 pm and provide policy ID number 19061.


How do I enroll and find information about the Nationwide Pet Insurance?

To learn more abut this plan and/or to enroll, visit www.petinsurance.com/calstate, or call (877) 738-7874.


How do I enroll in the CSU 403(b) Supplement Retirement Plan?

Go to csyou.calstate.edu/srp or schedule a complimentary one-on-one consultations with a Fidelity representative planner on campus. Schedule your appointment by calling (800) 603-4015.


How do I enroll in the Home and Auto Insurance Plan with California Casualty?

Explore your options and get a policy comparison at www.calcas.com/CSU or by calling (866) 680-5142.


How do I enroll in Voluntary Life, Long Term Disability (LTD) or Accidental Death and Dismemberment (AD&D) Insurance?

To learn more about this benefit and/or to enroll, go to www.standard.com/mybenefits/csu or call (800) 378-5745.


Where can I find information about the CalPERS Long Term Plan?

Long Term Plan at https://www.calpers.ca.gov/page/active-members/health-benefits/long-term-care
PLEASE NOTE: CalPERS is not accepting new applications at this time.


How do I enroll in the Accident and Critical Illness Insurance?

To learn more about this benefit and/or to enroll, go to www.standard.com/mybenefits/csu or call (800) 378-5745.


Who do I contact with additional questions?

For additional questions, send email to benefitsadministration@csun.edu.