Benefits

Calm - Our Newest Employee Wellness Resource

Human Resources is pleased to introduce the Calm app as our newest wellness resource!

Whether you have 30 seconds or 30 minutes, Calm’s diverse content library offers resources to suit your schedule and needs. Explore guided meditations and specialized music playlists to help with stress and focus, mindful movement video and audio, relaxing Sleep Stories, tailored content for children, wisdom-filled masterclasses led by experts, and much more.  You can view a brief video of Calm features by selecting the image above or here.

Employees with Kaiser Permanente as their health plan provider already have access to Calm and may sign-up directly through Kaiser. All other state-side employees, including student employees, should simply follow the instructions below to gain full access to Calm - the #1 app for mental fitness.

To Get Started

  • Visit the following link: Calm for CSUN Employees
  • Sign up with your personal email address (or log in to an existing account)
  • Validate your work email address or Employee ID

Once complete, you can download the Calm app and log into your new account. Your Calm subscription gives you unlimited access to the full library of content at calm.com and in the Calm app. Sign up for one of Calm’s Live Employee Welcome Sessions to learn more.

Please note that Calm only shares aggregated user data. For more information, see their privacy policy at calm.com/privacy.


July 2022 Focus: Balancing Work and Life

We spend a lot of our waking hours at work.

When those hours get too long, and we begin overworking ourselves, it’s only a matter of time before we burn out. Let’s take care of ourselves instead.

Balance work and life with these resources from Calm:

Handy Resources

  • Build a healthy self-care routine with this month's Calm Mindfulness Calendar
  • Use the 7 Days of Calming Anxiety program to soothe any mental and physical responses to anxiety and stressors;
  • Gain a better understanding of the root causes of your stress, then develop your own personalized relaxation toolkit with the Managing Stress workbook;
  • If you need immediate help stepping back from a worry spiral, use Panic SOS, a quick guided meditation to ease panic and anxiety with grounding techniques

If you’re experiencing chronic stress or anxiety that doesn’t go away, please reach out to LifeMatters or your doctor for further resources and support.


Log on to Calm and Explore

These are just a few of the features available to you.

Body
Breathe / Reflections
Meditate
Sleep
Kids

Frequently Asked Questions

I signed up for Calm but am prompted to pay in the Calm app or the Premium content is locked?

Confirm you used CSUN's unique Calm sign-up link on a web browser and activated the Calm benefit there, using your unique identifier (work email address, employee ID, etc.). You will also need to be logged in to the Calm app with the same Calm account credentials you used when activating the benefit through the unique Calm sign-up link.

I already have a paid subscription on my Calm account, can I activate the Calm benefit through CSUN?

You can activate your CSUN Calm benefit on your existing Calm account as long as there is no renewing subscription currently active on your account. If you already have a renewing subscription, you can cancel auto-renewal on the subscription and then proceed with the activation of your Calm benefit. For step by step instructions, please view our Help Center article: How do I turn off auto-renewal or cancel my subscription? Please note that the benefit will apply on the Calm account as soon as it is activated, even if this overlaps with remaining time on a previous subscription that has been canceled.

Can I change the language of my Calm app?

We're excited to offer Calm in English, German, French, Spanish, Portuguese, Korean, and Japanese!

To experience Calm's app and content in a different language, you'll just need to update the setting in your Calm app following these steps: 

  1. Tap "Profile" in the bottom corner of your Calm app
  2. Tap the gear icon in the upper left corner of your Profile
  3. Select "Change Language" from the menu
  4. Choose a language from the list and your entire Calm app will change to the language selected.

Some programs available on the English version of our app are not yet available in other languages. If you do not see a specific program that you are looking for, it may only be available in English at this time.

Is Calm compatible with Assistive Technology?

Calm's mobile app elements are accessible to mobile assistive technology such as screen readers like VoiceOver for iOS and Talkback for Android and these devices' native live-captioning and subtitle capabilities. If you do not have this assistive technology on your device, you can use Calm's web app to utilize their assistive technology.

Calm is committed to digital accessibility and conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 Level A and AA, effective communication requirements, and any other applicable laws and regulations. To accomplish this, Calm has partnered with eSSENTIAL Accessibility to advance the product's accessibility. eSSENTIAL Accessibility evaluates Calm's digital products on an ongoing basis in accordance with best practices and is supported by a diverse team of accessibility professionals, including users of assistive technologies. The platform goes beyond minimum compliance requirements by making an assistive UX technology application available to users who have trouble typing, gesturing, moving a mouse, or reading. The application is free to download and it incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation, and more. 

Can I use Calm on more than one device?

You can absolutely access your Calm account across multiple devices, as well as on our website.

Once you create a Calm account on one device, simply make sure you're logged in with the same email address on your additional device(s).

iPhone or Android App: To create an account or log in on our Calm app, tap the 'Profile' button in the bottom right corner of the home screen. Once there, tap the 'Sign up' option to create an account or the 'Login' option to log in to your existing account.

Website: You can sign in to your account on our website, at calm.com/login.

 

Can I use Calm offline?

Most sessions and tracks in the Calm app can be downloaded for future listening offline.

If you would like to download a Masterclass, Meditation, or Dailies session:

Tap on the program you'd like to listen to, and on the program description page, you will see a download cloud icon in the top corner of the screen. Tap that icon to download the program. If it is successful, there will be a checkmark in the center of the cloud icon to indicate the download has been completed.

If you would like to download a Music track or Sleep Story:

Start the track or story you'd like to listen to. When the session begins, tap the player that appears at the bottom of the screen. Now, you will see the same cloud icon in the upper right corner to download for offline use. Tap that to download the current music track or story you are listening to.

If you would like to download a Daily Calm session:

To download a Daily Practice on your device, start the session and you will see the cloud icon in the session player that you can tap to download. 

To access downloaded content for offline listening:

To view your downloaded content, please visit the 'Profile' tab in the app and tap 'Library'. Near the bottom you'll see 'My Downloads'.

If you wish to remove downloaded tracks from your device, please see this support article for more information about that.

How do I search Calm for specific content?

The search bar feature can be used to search by narrator, meditation titles, artist, etc.

To access, tap on the ‘Discover’ tab located on the bottom of the app, and you'll then see the search bar at the top of the screen. For example, if you're looking for 'Dream with Me' narrated by Harry Styles, you can type either 'Dream with Me' OR 'Harry Styles'.

Can I use Calm to fall asleep?

We highly recommend giving Calm a try if you need help falling asleep. Our content includes meditation, stories, music tracks, and nature sounds that are designed to help you fall asleep to them. Below you will find our recommended app settings for using the app as you fall asleep based on the type of content you enjoy (click here for sleep content recommendations):

Music: 

If you would like to listen to a music selection as you are falling asleep, we recommend using the Music sleep timer. After starting a music track, tap the player bar at the bottom of the screen. Next, tap the clock icon just above the pause button and select the amount of time you would like for music to play. The Calm app will close when the music timer ends. By using the autoplay settings, you can choose whether the same song loops or the next song in the playlist will play.

Meditations or Sleep Stories:

If you would like to listen to a meditation or sleep story as you are falling asleep, you'll want to adjust the Play sounds outside of app setting. This setting controls the amount of time that your chosen scene will continue playing after your meditation has ended. To edit this "Scenes" setting, tap the mountain icon on the top left hand corner on the home screen. Here, you'll see the Play sounds outside of app setting option listed at the bottom of the Scenes menu. For more detailed instructions, see our help article on the scene settings here.

You can also seamlessly listen to hours of our most popular Sleep Stories with our curated Sleep Playlists. Each playlist is about 3-4 hours long, and some of these playlists include a soundscape at the end. You can also set a sleep timer so the playlist will stop after a certain amount of time. 

Scenes only:

If you'd like to just listen to a "Scene," simply set the Play sounds outside the app setting to the amount of time you would like for them to play, and then turn your screen off. The background sounds will continue to play until the timer ends. For more detailed instructions, see our help article on the scene settings here.

For any of our programs, please do be sure to lock your phone screen after beginning your session. This will help to conserve your phone's battery as the session plays. 

Still need help?

You can visit Calm's Help Center at support.calm.com to review how-to articles.

If you can’t find answers to your questions on the Help Center, please reach out for assistance with technical issues. You can reach Calm’s Support team by going here and clicking on “Continue” in the pop-up box to access and fill out our contact form. If you run into any issues, please see this article for more details on how to contact us. Please include your unique identifier and company’s unique Calm sign-up link, as well as a screenshot of your issue.