Order Entry

[Note: In packaged accounting software some of the customer invoicing features listed in the Accounts Receivable module and some of the shipping features listed in the Inventory module may be instead included in the order entry module .]

Inputs

Customer orders (w/ ability to do credit check)

One-time customers

Automatic order numbering

Inventory status from inventory management

On-order status from P.O. application

Adjustments to open customer orders

Warranty returns

Other returns and related restocking

New price lists

Updates to price lists (individually or by groups)

Supports Multiple Classes of Sales:  

Cash, Credit, Layaway, Credit Card, Partial Payment, Coupons

Prepares Quotations

Converts Quotation to Firm Order

 

Outputs

Print acknowledgments

Listing of alternative items

Releases against standing orders or repeat orders

Current catalog with prices

Price labels

Sales (customer) orders

Inventory pick lists

Customer invoices

Update to A/R application

Update to inventory management

Committed at time of order
Removed at time of delivery

Open customer orders (by customer and by due date)

Order Tracking

Screen Display of Open Orders  

Track Open Order Status: 

Order Number, Customer Number, Customer Name, Item Number, Sales Representative, Ship Date, Orders Not Shipped Only

Specify Action to be Taken on Open Orders  

Tracks Status of Back Orders

Daily Order Analysis:

Firm Orders

Quotations 

Shipments  

Returns

Back Orders

Canceled Orders

Salesperson Performance Analysis:

Gross Sales

Commissions Earned 

Price Overrides

Conversion Ratio

Canceled Sales

Bad Debt Ratio 

Summary of All Salespeople 

Comparison of Salespeople  

Customer history report

Item history

Key variables

# of customer order digits
# of invoice number digits
# of price breaks