XIV Useful Phone Numbers

A. To Request a Sign Language Interpreter

Greater Los Angeles Council on Deafness (GLAD) GLAD Interpreter referral program
213-478-800 Voice/TDD

To request for an interpreter for an interview, call GLAD at least three to five days in advance. Have the following information ready:

  1. Date and time of Interview
  2. Name of interviewer and company
  3. Address of company, including room number, zip code and nearest cross street
  4. Telephone number, including extension and area code
  5. State it is a job Interview and request any special circumstances, ASL interpreter, signed English, oral, etc.

B. Sign Language Interpreters

Los Angeles County

Accommodating Ideas
5032 Lankershim Blvd. Suite #1
North Hollywood, CA 91601
818-752-3320 Voice/TDD

Provides interpreters for all corporate, legal, and medical needs. Fee depends upon certification level of interpreter, and varies from $32/hour - $44/hour. Two-hour minimum, but special rates apply for periods under 30-minutes. Three day notice requested. Many other services available.

Interpreter Network
P.O. Box 2163
Venice, CA 90294
310-573-5040

Pool of professional, certified interpreters available for a variety of needs including corporate, educational, and medical situations. The Network is not an agency; interpreters bill directly to eliminate service charges and agency fees. Rates vary from $25 - 30/hour, and 3 - 5 day notice is requested.

Caroline Preston - Preston Interpreting Services
P.O. Box 8643
Northridge, CA 91327
818-363-4293 Voice
818-360-1645 TDD
818-366-2625 FAX

Provides interpreters for a variety of needs, including corporate, educational, medical, legal, and others. Call for rates and availability.

Orange County

Special Task Interpreters for the Deaf
714-953-3503 Voice/TDD

Dayle McIntosh Center
714-772-8285 Voice
714-772-8366 TDD

National Listings

Registry of Interpreters for the Deaf, Inc.
301-608-0050 Voice
301-608-0562 TDD

C. Phone Calls

California Relay Service (CRS)
800-735-2922 Voice**
800-735-2929 TDD**

**CRS establishes communication between hearing people who use voice phones and hearing impaired people who use Telecommunication Devices for Deaf (TDD).

If you wish to contact a deaf person using CRS, call the voice number above and give the operator the deaf person's TDD number. If you are deaf and trying to contact a voice number with your TDD, call the TDD number and give the operator the voice number.

The relay operator will be using both the phone and the TDD while relaying communications between the deaf person and the hearing person. The hearing person needs to speak at a slower than normal pace in order for the operator to be able to keep up while typing. The hearing person also will need to say "GA" or (Go Ahead) to inform the operator to let the deaf person know it is their turn to speak. There may be periods of silence while the operator waits for the TDD user to finish a complete thought before the operator speaks it into the phone. It is important to be patient and to recognize that typing takes longer than talking. If you are unaccustomed to CRS, the relay operator will be most happy to assist you in using this service.

D. ADA Related Numbers

Job Accommodation Network (JAN):
800-526-7234 Voice/TDD
ADA Information:

Los Angeles City Office on Disabilities:
213-485-4103 Voice
213-485-6334 Voice
213-485-6655 TDD

President's Committee on Employment
of People with Disabilities:
202-376-6200 Voice
202-376-6205 TDD
202-376-6219 FAX

Governor's Committee on Employment
of Disabled Persons:
916-654-8055 Voice
916-654-9820 TDD

Architectural and Transportation
Barriers Compliance Board:
800-872-2253 Voice/TDD

Equal Employment Opportunity Commission:
800-669-4000 Voice
213-894-1121 TDD

U.S. Department of Justice:
800-514-0301 Voice
800-514-0383 TDD

U.S. Department of Labor, Office of Federal Contract
Compliance Programs:
202-401-8818 Voice

E. Compliance Handbooks

E.E.O.C. - Equal Employment Opportunity Commission
Office of Governmental and Legislative Affairs
Washington, DC 20507
800-669-4000 Voice, Spanish & English
800-800-3302 TDD

Sells copies of the ADA Handbook for $30.00, and provides posters for personnel offices and related materials free of charge. Allow 6 - 8 weeks for delivery. The ADA Handbook also is available from Pacific DABTAC for $15.00. Recorded message with touch-tone menu options.

Milt Wright and Associates, Inc.
9455 DeSoto Ave.
Chatsworth, CA 91311
818-349-0858.

What Supervisors and Managers Need to Know About the ADA The Americans with Disabilities Act: A Comprehensive Guide

California Chamber of Commerce
P.O. Box 1736
Sacramento, CA 95812-1736
800-331-8877
916-856-5200 (Voice)

The ADA: Ten Steps to Compliance
The ADA: What Every Manager Must Know
The ADA: Interviewing Do's and Don'ts
"Descriptions Write Now!"
- Software program that assists employers in defining Essential Job Functions and automatically creating job descriptions

Commerce Clearing House
4025 West Peterson Ave.,
Chicago, IL 60646
(312) 866-6000(Voice)

Accommodating Disabilities

Bureau of National Affairs

Employer's Guide to the ADA The ADA Man

F. Exercises/Videos

Windmills
May be ordered through Milt Wright and Associates, Inc. 9455 DeSoto Ave, Chatsworth, CA 91311, 818-349-0858.

Part of the Team
Nobody is Burning Wheelchairs

May be ordered through National Easter Seal Society, 230 W. Monroe St. 1800, Chicago, IL 60601, 312-726-6200

Making the ADA Work For You
May be ordered through Milt Wright and Associates, Inc. 9455 DeSoto Ave, Chatsworth, CA 91311, 818-349-0858.

G. Information Hotlines

Foundation on Employment & Disability
800-232-4955 Voice
310-214-3430 Voice
800-499-0559 TDD
800-232-4957 TDD

Multi-lingual Hotline offers compliance information, referral sources, and free brochures in seven languages.

Consortium for Citizens with Disabilities (C.C.D.)
301-935-5356 Voice

A national organization of consumers, family members, community service providers, and professional organizations that provides written information on issues relating to the rights of individuals with disabilities and the ADA.

H. Placement Agencies


California Department of Rehabilitation
830 K Street Mall
Sacramento, CA 95814
916-445-3971 Voice
916-323-4347 TDD

California Department of Rehabilitation
West San Fernando Valley Branch
6800 Owensmouth Avenue, Suite 100
Canoga Park, CA 91303
818-596-4302 Voice
818-999-0196 TDD

Works with a variety of organizations to provide employers with qualified individuals with disabilities. Generally serves clients who are higher-functioning than those in other agencies. Participates in Supported Employment, JTPA, and TJTC programs by coordinating client involvement with other service providers. For the nearest D.R. office in your area consult the STATE GOVERNMENT section of your telephone directory or call the number listed above. Call to post job vacancies.

Employ America - A Division of Social Vocational Services
Corporate Offices:
20280 S. Vermont Ave., Suite 200
Torrance, CA 90502
(310) 769-6191 (Voice)
(310) 769-1517 (FAX)

A state-wide industry leader in the concept of supported employment, Employ America is a non-profit agency dedicated to delivering vocational and residential services to individuals with a variety of developmental and acquired disabilities.

Employment Development Department
P.O. Box 826880, MIC 85,
Sacramento, CA 94280-0001
(916) 654-8210 Voice
(916) 654-9820 TDD

Accepts job vacancy announcements from area employers. Also works with a variety of other community and state organizations to provide employers with qualified individuals with disabilities.

Jewish Vocational Service
6505 Wilshire Blvd., Suite 303
Los Angeles, CA 90048
(213) 655-8910 (Voice)
(213) 658-7830 (TDD)
(213) 653-2006 (FAX)

A non-profit organization specializing in the placement of individuals with a variety of disabilities. Job Developers assist employers adapt the skills of qualifies individuals with disabilities to the requirements of job vacancies. Targeted Job Tax Credit (TJTC) and Job Training Partnership Act (JTPA) programs are available. Call to post job vacancies.

I. Information Numbers for Specific Disability Conditions

Mental Health Association of California - State Office
926 J Street, Suite 611
Sacramento, CA 95814
916-557-1167 Voice

There are twenty M.H.A. Chapters in California. The State Office provides information on each of the regional chapters, and refers callers to local protection and advocacy services, if required.

Braille Institute of America 741 North Vermont Ave.
Los Angeles, CA 90029
213-663-1111 Voice

National Braille Association
716-427-8260-0900 Voice

National Braille Press
800-548-7323 Voice
617-266-6160 Voice

The National Library Service for the Blind and Physically Handicapped
202-707-5100 Voice
202-707--0744 TDD

Recordings for the Blind
800-221-4792 Voice
609-452-0606 Voice
California Offices:
213-664-5525 Voice (Southern California)
415-493-3717 Voice (Northern California)

Lighthouse for the Blind
214 Van Ness St.
San Francisco, CA 94102
415-431-1481 Voice

American Foundation for the Blind
15 West 16th Street
New York, NY 10011
212-502-7600 Voice
212-502-7662 TDD

National Federation of the Blind of California
3834 Kern Ct., Pleasanton, CA 94588
916-424-2226

Learning Disabilities Association of California
Alta Dena, CA
818-355-0240 Voice

National Center for Learning Disabilities
381 Park Ave., S., Ste. 1420
New York, NY 10016
212-545-7510 Voice
212-545-9665 FAX

National Information Center on Deafness
202-651-5051 Voice
202-651-5052 TDD

National Association for the Deaf
301-587-1788 Voice
301-587-1789 TDD

National Stroke Association
800-787-6537 Voice
303-762-9922 Voice

National Mental Health Association
800-969-6642 Voice

National Alliance for the Mentally Ill
703-524-7600 Voice

Orton Dyslexia Society - National Office
800-222-3123 Voice

American Printing House for the Blind
800-223-1839 Voice

Brain Injury Association
202-296-6443 Voice

AIDS Action Council/National AIDS Network
202-833-0092 FAX

AIDS Hotline
800-922-2437 Voice

American Speech-Language-Hearing Assn.
800-638-8255 Voice and TDD
301-897-5700 Voice and TDD

A.L.S. - Lou Gherig's Disease
800-782-4747 Voice
818-340-7500 Voice

Alcohol & Drug Problems Assn. of America
202-737-8122 Voice

Alzheimer's Disease and Related Disorders Association, Inc.
312-335-8700 Voice

American Anorexia/Bulimia Assn., Inc.
212-501-8353 Voice

Battered Women's Hotline(Referral Service)
800-339-6993 Voice for L.A. County
714-955-2255 Voice for Orange County

American Cancer Society
213-386-6102 Voice
800-422-6237 Voice (Cancer Hotline)

United Cerebral Palsy
800-776-5872 Voice
800-872-5827 Voice
202-973-7197 TDD

Child Abuse Hot Line
800-540-4000 Voice

Chronic Fatigue & Immune Dysfunction Syndrome
800-442-3437 Voice

Crohn's Disease & Colitis Foundation
800-343-3637 Voice

Myasthenia Gravis Foundation, Inc.
800-541-5454 Voice
213-622-5047 Voice

National Osteoporosis Foundation
202-223-2226 Voice

International Polio Network
314-534-0475 Voice

United Parkinson Foundation
312-733-2690 Voice

American Paralysis Association
201-379-2690

Association for Retarded Citizens
800-433-5255 Voice
800-855-1155 TDD (Tell the operator you would like to place a collect call to:
817-277-0553)

The Foundation Fighting Blindness
410-225-9400 Voice
800-683-5551 TDD
410-225-3409 TDD

American Tinnitus Association
503-248-9985 Voice

Tourette Syndrome Association
718-224-2999 Voice

Endometriosis Association
800-992-3636

Cystic Fibrosis Foundation
301-951-4422 Voice

Helen Keller National Center for Deaf-Blind Youths & Adults
516-944-8900 Voice Nat.
818-782-9935 Voice/TDD - L.A. Area Office
516-944-8637 TDD

American Diabetes Association
213-381-3639 Voice

Glaucoma Foundation
212-504-1900 Voice

American Heart Assn. - Information Service
818-984-0001 Voice

Hypoglycemia Association, Inc.
202-544-4044 Voice

Immune Deficiency Foundation
410-321-6647 Voice

Lupus Foundation of America
800-558-0121 Voice
301-670-9292 Voice

Multiple Chemical Sensitivity Syndrome
805-688-1603 Voice

Multiple Sclerosis Society
800-243-5767 Voice
818-247-1175 Voice

Multiple Dystrophy Association
602-529-2000 Voice
818-986-1793 Voice
213-387-5157 Voice


Back to Contents