Program Planning

Program Planning

By Terri Goldstein, Project Coordinator

There are many important considerations and activities involved in planning and organizing successful training seminars. This section contains issues and tips I have learned in developing and facilitating our events. This is meant to be a general guide that should be altered to fit your individual situation and needs.

A. Facilities Access Issues

The following is a list of questions to review when choosing a site for your workshop(s). Taking these considerations into account when selecting the venue will help to ensure easy access for all of your program guests and facilitate the provision of accommodations.

Building

  1. Is the building easy to find?
  2. Is the location easily accessible by public transportation?
  3. Is there ample parking for participants, especially disabled parking for those with mobility related disabilities? Or, can additional spaces be designated as disabled parking?
  4. Is the front door accessible to someone who uses a wheelchair (i.e. curb cuts, no steps, or a ramp)?
  5. Is the front door wide enough (over 38 inches)? If there is a rotating front door, is there also a standard front door?
  6. Are the hallways wide and free of clutter?
  7. If the meeting is above or below ground level, is there an elevator that is clearly marked and easily accessible?
  8. If participants need to pass through any doors, do the doors have long handles (not round) that are easy to grip, are doors equipped with an electronic opening device, or can they be propped open?
  9. Are the bathrooms easily accessed, clearly marked, and large with at least one wheelchair accessible stall?

Room

  1. Is the threshold of the doorway free of large bumps and easy to cross by someone who uses a wheelchair?
  2. Is the room well lit and free of bright light sources, such as windows, behind the speaker?
  3. Does the room have separate environmental controls to make it warmer or colder?
  4. Is the room large enough to accommodate all your guests with aisles wide enough for participants who use wheelchairs?
  5. Is all the audio/visual equipment in good working condition?

Materials

  • Are your overheads large and easy to read?
  • Have you asked your speakers to read all overheads aloud to the group, to face the audience when speaking and to give participants a moment to look at handouts after they are distributed before continuing their presentation?
  • Do you have handouts available in standard and large print (such as 24 point Times on 81/2" x 11" paper)?
  • Are you prepared to have handouts put on computer disk or audio tape, or transcribed into Braille if requested in advance from a participant? Check with your local office of the Braille Institute or the State Department of Rehabilitation for referral to agencies who can assist or contact the National Library Service at 800-424-8567.
  • Are you prepared to have sign language interpreters available if requested in advance by a participant? Again, check with your local office of the State Department of Rehabilitation or the Registry of Interpreters for the Deaf, Inc. at 301-608-0050 for referral to agencies who can assist.
  • Are all videotapes open captioned? If videotapes are closed captioned, does your TV have captioning capabilities?

    B. Timeline for Implementation

    This rough outline of activities should assist you in organizing the event in a timely manner.

    ADA vs. Section 504

    Time in advanceActivity
    5 - 6 Months Select date

    Develop preliminary concept (i.e. Who is the target audience? How many guests would you like to attend? Will it be a half day or full day training? Will morning or afternoon refreshments be needed? Will lunch be included?)

    Develop a preliminary budget, including:
    *Facilities/equipment rental
    * Food
    * Printing of invitations and handouts
    * Postage
    * Accommodations, when requested: Braille or audio tape transcription, sign language or oral interpreters

    This preliminary budget will determine the cost you will need to charge participants to attend the event. Be sure that you leave enough leeway to include some complimentary admissions for special guests.

    4 Months
    3 Months Locate speakers, if necessary

    Letter to speakers - Confirm and thank them for their participation. Outline what you would like them to speak about. Ask for a short biographical sketch to be used as introductory information.

    Develop mailer - See samples of some of our mailers at the end of this section. Be sure to put down a deadline to register and a deadline to call and request accommodations. The deadlines can be"soft," allowing people to register as long as possible. However, it helps to get many participants registered in advance.

    2 Months Print mailer

    Get labels - Some places where you can purchase labels printed with the names and addresses of local businesses are: Chamber of Commerce; business associations, college career centers; community based agencies that deal with job placement; private industry councils. I use labels from the large database we keep at The Career Center plus my own database. In the past, I have also scanned the addresses into my computer from a local Chamber of Commerce directory and printed my own labels.

    Send mailer - Try to get the information out to potential participants about one month before the event. If you give too much advance notice, people can forget; if you give less notice, they may not have enough time to rearrange their schedules. Since I mail our invitations out at the bulk rate, I tend to mail them six weeks before the date.

    1 Months Present to Chamber of Commerce groups and service clubs -- Every month most of our local chambers organize both a breakfast and an evening mixer. These are excellent opportunities to meet area employers, build relationships, and advertise your event. Service clubs such as Lions and Kwanis also have weekly or bi-monthly meetings and welcome speakers from the community.

    Letter to speakers - Reconfirm their participation and topic of presentation, remind them of the need for biography information, and include a map and instructions for getting to the event.

    Letter to participants - Confirm their registration and provide instructions and a map on how to get to the event.

    Reserve sign language interpreters and send materials to be transcribed into alternate formats, if needed

    Reconfirm facilities reservations and food arrangements

    1 - 2 Weeks Organize program materials/handouts - Include an agenda and an evaluation for participants to complete to give feedback on the event.

    Make signs - For guests to get from the parking area to the event. Signs for around the room with the name and date of the event as well as the sponsoring organization (great for pictures), and better labels for the restrooms and elevators if needed.

    Phone calls to speakers for any last minute questions concerns, etc.

    Reconfirm sign language interpreters, if necessary

    1 - 2 Days Box all handouts and other materials

    Box supplies - Such as name tags, pens, tape, string, blank overhead sheets and overhead marking pens, blank paper, scissors, and stapler.

    C. Locating Meeting Facilities

    While all of our events have either been held on campus (we have some great new meeting rooms) or at a local restaurant with banquet facilities, I have checked out most of the meeting rooms in our area. This list was developed from the types of places I explored:

    D. Locating Speakers

    While this curriculum can be used to facilitate effective training in and of itself, guest speakers add variety and an additional element of credibility to the event. Networking is the key to locating knowledgeable guest speakers. The following list is intended to provide possible starting places to finding the speakers you need.

    Before you begin, you must be clear about who you are looking for‹ what information would you like this person to be able to impart to your guests? Never accept "no" as the only answer; be sure to ask each resource for suggestions of other places for you to contact.


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