Phone Calls

• Relay services establish communication between hearing people who use voice phones & hearing or speech impaired people who use Telecommunication Devices for Deaf (TDD)

• Call the voice number & give the operator the deaf person's TDD number

• The relay operator will be using both the telephone & the TDD while relaying communications between the deaf person & the hearing person

• Speak at a slower than normal pace since the operator will be typing

• Say "GA" or (Go Ahead) to let the deaf person know it is their turn to speak

• Be patient & recognize that typing takes longer than talking