CONTENTS

  1. Acknowledgments

  2. Introduction
    A. General Considerations
    B. Making People with Disabilities Part of Your Team
    C. Six Steps to Integration

  3. Americans With Disabilities Act- An Overview
    A. The Five Parts of the ADA
    B. ADA Title I- Employment
    1. Three Steps to Hire
    2. Employment Issues
    3. 10 Steps to Increase Compliance with Title I of the ADA
    C. Important ADA Definitions
    D. Reasonable Accommodations

  4. Deaf and Hard of Hearing
    A. Basic Information
    B. Interactions: Communication Considerations
    1. Attention Getters
    2. Lip Reading
    3. Speech
    4. Sign Language
    5. Sign Language Interpreters
    6. The Function of the Interpreter
    C. How to Work with a Sign Language Interpreter
    D. To Request a Sign Language Interpreter
    E. Phone Calls

  5. Blindness and Vision Impairments
    A. Basic Information
    B. Interactions

  6. Learning Disabilities
    A. Basic Information
    1. What are Learning Disabilities?
    2. Examples of Learning Disability Problems
    B. Adjustments for People with Learning Disabilities - Problems and Accommodations
    C. Training

  7. Acquired Brain Disabilities
    A. Basic Information
    B. Interactions

  8. Psychological Disabilities
    A. Basic Information
    - What is Serious Mental Illness?
    B. Co-Worker Attitudes
    C. Flexibility
    D. Supervision
    E. Effects of Medication

  9. Physical Disabilities
    A. Basic Information
    B. Considerations

  10. Systemic Disabilities
    A. Basic Information
    B. Considerations

  11. Speech Disabilities
    A. Basic Information
    B. Interaction Considerations

  12. Job Descriptions
    A. What Goes Into a Job Description?
    B. Where to Start with Job Descriptions
    C. Job Analysis
    D. Determining Essential Functions
    1. "Essential Functions" as defined by the ADA
    2. "Marginal Functions" as defined by the ADA
    E. Job Analysis Form

  13. Disability Related Language
    A. Basic Information
    B. Preferred Terms and Expressions
    C. Outdated/Inaccurate Terms and expressions
    D. Examples of Good and Bad Usage
    E. Other Considerations

  14. Interview Techniques
    A. Pre-Interview Checklist for Employers
    B. Accessibility Checklist
    C. Interviewing Etiquette for People with Disabilities
    D. During the Interview
    1. Examples of Questions that MAY NOT be Asked
    2. Focusing the Interview
    3. In the Interview
    4. Steps to follow in an Employment Interview
    5. Closing the Interview
    E. Testing the Applicant
    F. Significant Risk Factors
    G. Guidelines for Interviewing People with Specific Types of Disabilities
    1. People Who Use Wheelchairs
    2. People Who Are Blind or Vision Impaired
    3. People Who Are Deaf or Hard of Hearing
    4. Individuals with Learning Disabilities
    5. Individuals with Physical Disabilities
    6. Individuals with Epilepsy
    7. People Who Are Mentally Restored
    8. Individuals with Cerebral Palsy
    9. Individuals with Mental Retardation
    10. Little People
    11. Individuals with Tourette Syndrome
    H. Reasonable Accommodation Checklist

  15. Reasonable Accommodations
    A. Reasonable Accommodation Obligation
    B. Reasonable Accommodations Not Required
    C. Average Cost for Employers to Accommodate Persons with Disabilities
    D. How Do I Determine What a Reasonable Accommodations Should Be?
    E. Guiding Principals for Providing Reasonable Accommodations
    F. The Reasonable Accommodation Process
    1. Methods of Accommodation
    2. Reasonable Accommodation Options
    G. Undue Hardship
    H. Examples of Disabilities, Possible Access Issues, & Accommodations

  16. Glossary of Terms
    A. Degrees of Hearing Loss and Means of Communication
    B. Age of Onset of Hearing Loss
    C. Types of Learning Disabilities
    D. Types of Disabilities
    E. Accommodation Related Terms
    F. Employment Related Terms

  17. Useful Telephone Numbers
    A. To Request an Interpreter
    B. Sign Language Interpreters
    C. Phone Calls
    D. ADA Related Numbers
    E. Compliance Handbooks
    F. Exercises/Videos
    G. Information Hotlines
    H. Placement Agencies
    I. Information Numbers for Specific Disability Conditions

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