Appointments

How to Cancel An Appointment

When you cancel an appointment, the health center can offer the appointment to another student, resulting in more patient visits and shorter wait times for appointments.

No-Show Policy

Patients who do not keep scheduled appointments are subject to a no-show charge as described below.

  • Basic Services
    • Appointments that are not kept and not cancelled within a minimum of 2 hours before the appointment time are subject to a no-show charge of $5.00.
  • Low-Cost Services
    • Appointments that are not kept and not cancelled at least one business day before the appointment are subject to a no-show charge as follows:
      • Acupuncture - $20.00
      • Chiropractic - $10.00
      • Dental - $25.00
      • Dermatology - $20.00
      • Massage Therapy - $20.00
      • Optometry - $10.00

Online Procedure

  1. Log onto https://myhealth.csun.edu.
  2. Click on Appointments.
  3. Select the appointment you would like to cancel.
  4. Click on Cancel Appointment.
  5. Select a Reason.
  6. Click OK.

Telephone

All appointments can be cancelled by calling (818) 677-3666 or (818) 677-3692 (tty). If you leave a message, be sure to include your name and appointment date and time.

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