Mel J Futrell

Multi-Culturalism in Aviation Psychology

Aerospace Engineering
Integrative Aviation Project


How a Cockpit Remembers its Speeds
Edwin Hutchins on Distributed Cognition

* download only

  Wright State University
Dayton, OH
   In Progress: Doctor of Philosopy (Ph.D.) in Human Factors Psychology
Proposed dissertation research concerns culturally-sensitive and assistive technology and systems in the aviation environment
Integrative Graduate Education & Research Traineeship (IGERT) Fellow 
California Doctoral Incentive Program Recipient
  California State University
Northridge, CA
   May 2009: Master of Arts (M.A.) in Human Factors Psychology
Thesis Title: The Cognitive Costs of Codeswitching in Cockpit Communications
Elective coursework conducted in aerospace & electronics (avionics) engineering; vector calculus & mathematical analysis; and cultural, language & global studies
   May 2004: Bachelor of Arts (B.A.) in Psychology
Overall GPA 3.97/4.00 in the major
First quarter of units transferred from California State University, Los Angeles
  University of Southern California / Annenberg
Los Angeles, CA
   May 1996: Master of Arts (M.A.) in Communications Management
  Washington University
St. Louis, MO
   May 1993: Bachelor of Arts (B.A.) in English Composition, American Literature and Music
Original candidacy: Languages & Linguistics with a concentration in Chinese and Russian 
Presentations & Publications
  International Symposium of International Psychology, 2007 Conference
April 23 – 27, Dayton, OH
  Presentation – Permanent NORDO: Deaf and Hard-of-Hearing Aviators
Session Chair: Selection 2, on behalf of the FAA/CAMI
  Society for the Psychological Study of Social Issues, 2004 Conference
    Presentation – Heterosexist Discourse Among U.S. Adolescents: A comparison of talk about race and sexuality
Kevin A. Whitehead, Malena Hinze, Mel J. Futrell
Qualitative discourse analysis
Submitted for publication
  Office of Aerospace Medicine (OAM) Technical Report, pending revision and review
    Publication – Non-native as Compared with Native English Speaking Enroute Communication
Dr. O. Veronika Prinzo, Mel J. Futrell
Federal Aviation Administration/Civil Aerospace Medical Institute document
  Office of Aerospace Medicine (OAM) Technical Report, pending revision and review
    Publication – Permanent NORDO: Deaf and Hard-of-Hearing in Aviation
Mel J. Futrell, Kevin C. Willis
Federal Aviation Administration/Civil Aerospace Medical Institute document
To be submitted for further publication to the International Journal of Aviation Psychology
  Federal Air Surgeon Quarterly Bulletin, pending review
    Article - Conducting a Deaf Medical Certification Exam
Mel J. Futrell, Dr. Warren Silberman
Guide for Aviation Medical Examiners on proper exam procedures for deaf & hard-of-hearing
Additional Research & Related Projects
  Professor Tim Fox, Aerospace Engineering, & Human Factors Psychology Faculty
California State University Northridge
    Program Initiation – Independent project by a team of engineering (AE & EE) students to design an aircraft to be entered into international UAV competition.
Interdisciplinary integration effort: first formal involvement of human factors analysis and students in an engineering project
Recruitment & organization of faculty and fellow students with appropriate focuses to shape a unique, integrated HF unit
Program design and organization for both current & potential future HF students
HF analysis & recommendations to design engineers – application, usability testing and evaluation as implemented
Structure and conduct of cooperative research studies in human performance and error as associated with remote aerial operation, navigation and related systems
  Dr. Michele Wittig
California State University Northridge
Graduate Researcher – Prejudice & discrimination reduction, outgroup orientation, intergroup contact theory & social dominance orientation and influence
Formulation of design questions and methodology
Summarization of results for grant audit reports
Study of design and approval processes
Hypothesis testing, survey and evaluation
Data collection, entry & verification
Statistical analysis (t-test, ANOVA, linear regression & correlation, multivariate, plus pilot & post hoc analyses)
  Dr. Tyler Blake
California State University Northridge
    Course Designer – Distance Learning Systems Group
Usability & effectiveness testing; BETA test formulation
Course design and production of university residence courses for distance deliver
HCI/HSI principles assessment & analysis as applicable
Professional Experience
  Federal Aviation Administration
Oklahoma City, OK
  Psychology Technician – Human Factors Laboratory/CAMI
Sept 2006 - Present
  Researcher under the supervision of FAA principle investigators, examining the use of Aviation English between international pilots and air traffic control facilities
Temporary one-year long part time position 
Conducting literature reviews of relevant prior research 
Collecting, “cleaning” and entering data & conducting statistical analyses 
Preparing technical and academic papers and presentations to inform ICAO international language proficiency standards
  AviaTech Concepts
North Hollywood, CA
July 1999 - Present
  Market: Active network of successful international aviation entities; private pilots; employed commercial, test and airline pilots; instructors; researchers; regulators; attorneys and aircraft owners 
Concept/designer, product & business manager: Aviation service/products, multicultural design considerations, technologic relevance and use – particularly deaf pilot and alternative modality interests; flight training and performance research
Specialty closed-captioning services for aviation multi-media to accommodate deaf and hard-of-hearing audiences as well as facilitate English-as-a-Second-Language needs. Developed from professional transcription services (clients included The History Channel, A&E, and independent producers) concerning aviation, maritime & automotive and other technological subjects.
Ground instruction and university liaise for flight training – Hollywood Aviators, VNY
Contract work: technical content of manuals and support materials; design analysis; consulting and human factors principles advisement; copy and technical writing, editing, proofreading; word-processing & print content management services; database design, conversion & management; graphic design; budgeting; web content & site coordination; business & electronic documents (with & without GUI)
Second cohort participant of developing NASA-sponsored Cal-Polytech (Pomona) business incubator & technology transfer program
Customer support/technical support systems for DOS/Windows/Mac based software and aviation products
Academic Honors & Activities
  Phi Kappa Phi Graduate Member since 2008
  Golden Key Honour Society Graduate Member since 2008
  Airbus Leadership Grant Women in Aviation International, 2007 Finalist
  Psi Chi Graduate Member since 2003
  Multicultural Psychology Association Executive Board, 2003
  Dean’s List California State University, Los Angeles & Northridge; University of Southern California
  International Psychology Student Organization General Member since 2002
  Advanced Statistics Tutor and TA Drs. Jay Holden and Howard Lee, CSUN, 2003 & 2004
Volunteer Experience
  Experimental Aircraft Association
Oshkosh, WI
  Volunteer Staff
2000 - Present
On-air personality, “Magneto Mel,” for EAA Radio at AirVenture (first and only female full-time): field interviews in all aspects of aviation, technical editing, on-air delivery; webcast worldwide
Project manager for regional expansion of EAA Radio project – year-round webcast with live broadcasts from each regional airshow, beginning with California’s Golden West
Foundations Forum presenter on the topic of deaf pilots and accommodating industry technology – AirVenture 2005-2007, Golden West 2006-2007
  International Symposium of Aviation Psychology - 2005
Oklahoma City, OK
  Volunteer Staff – IAAP & Wright State University
April 2005
Registration & coordination staff for duration of convention (Monday – Thursday)
Informal PowerPoint presentation on Culture & Communication Concerns in General Aviation
  Pacifica Radio – KPFK, 90.7 Public Radio
Studio City, CA
  Volunteer Staff
2005 - Present
Volunteer consultant for ongoing station needs: audio editing, content & transcriptions, library & information/database development, news anchor, community & collegiate project ventures
Event volunteer staff for fund-raisers and lecture events, web-events and links
Societies, Associations & Organizations
Aircraft Owners & Pilots Association (AOPA)
American Institute of Aeronautics & Astronautics (AIAA)
Association of Aviation Psychology (AAP)
Association of Psychological Science (APS)
Deaf Pilots Association (DPA)
Experimental Aircraft Association (EAA)
Human Factors & Ergonomics Society (HFES)
IEEE Communications Society (ComSoc)
Institute of Electrical & Electronics Engineers (IEEE)
International Association of Cross-Cultural Psychology (IACCP)
National Association for the Deaf (NAD)
Society of Automotive Engineers (SAE)
Society for the Psychological Study of Social Issues (SPSSI)
Women in Aviation International (WAI)
Additional Skills
Private Pilot - ASEL
Instrument-rated, pursuing Commercial/CFI
Certified Ground Instructor (AGI), mentor & curriculum designer
Language ability (in order of fluency): German, French, ASL, Spanish, Japanese
Chinese, Russian & Arabic studied
> Including Chinese characters and Cyrillic & Aramaic alphabets
> Not currently capable
Korean, Armenian (Eastern dialect), Italian & Tagalog familiarity - no language skills
German teacher – K-6 (summer session, 1988)
IT - Internet - Programming
> Bilingual OS and hardware (Mac/Unix, Windows/DOS)
> Standard HTML, some scripting (Flash/Java)
> Relational database design and management
> MS-Office, Adobe, Macromedia
> VBA & syntax editors (flight profile and data analysis)
> SPSS, MatLab, SuperLab, PSPICE (circuit analysis)
> Various additional proprietary software
Audio and event production
Live sound, lights, sets – promotion & management
Studio production and sound editing (recording & broadcast)
Voice-over, narration
Transcription & multimedia
Will Work for Sushi