POLICIES AND PROCEDURES ON USE OF COMPUTING LABS

Policies on use of Computing Labs:

• Administration, installation, upgrading and removal of software (including plug-ins and system patches), and repair of all College lab computers will be done by authorized CSMIT technical support personnel, or authorized designees. Users authorized to use the College computing labs will not install any software applications, upgrades, patches or add-on software to any lab computer. • All software uses in College computing labs should be licensed.

• Computers in computing labs have been configured in accordance with the academic needs of the students using the specific facility. Tampering with the files on any fixed or network drive, hardware or software, is not allowed.

• Programs, files or documents saved on lab computers are not backed up and may be accessed by anyone.

• CSMIT will be compliant with all procedures and policies detailed under University IT Procedures and Policies – Sector 500. The steps below provide information about the procedure to follow when departments are requesting IT equipment and software.

Installation Requests:

Instructors wishing to make software applications available to their students for educational purposes, either in the open lab, or in computer classrooms, may request such installation.

• Such requests may only be made by College faculty or staff.

• Generally, software installations for labs must be requested to CSMIT at least 2 weeks before the start of the semester in advance of the required use, in order to provide College technical support personnel the opportunity to test the software for functionality and for compatibility with the installed software base on the computers for which it is intended.

• Requests for software installations in the labs during the semester must also be requested to CSMIT at least 3 weeks in advance of the required use. The steps below provide information about the procedure to follow when departments are requesting IT equipment and software.

Lab Scheduling :

• To schedule a lab for use as a full-time / part-time classroom during the quarter, instructors should contact CSMIT through email.

• Labs available for periodic use are scheduled on a first-come, first served basis, so instructors should make such requests in a timely manner.

Connection of Personal Computer/Telecommunications Equipment:

• Users are not allowed to connect their personal equipment to the college wired network in the computer labs.

• The procedures and requirements for connecting to the College wireless network are available at http://www.csun.edu/it/services/wireless.html.

Reporting Problems in Labs:

• Technical problems in a computer lab should be reported by students to the instructor responsible for the lab/ class. Instructors should report technical problems to CSMIT at EH2222 OR through email.

Physical Security:

• To check the schedule for the college computer labs click here.

• The primary means of access control to college computer labs is through the use of omni-lock codes that are individually assigned to authorized College employees. Please contact CSMIT if omni-lock access codes are needed to access the lab after hours.

• Departments requesting any omni-lock schedule changes, configuration of access codes are required to do a chargeback to PPM lock shop.