May 3, 1999 Vol. III, No. 15

Pictured at left (from l. to r.) are Debra Papageorge, chair of the President's Business Council; CSUN President Blenda J. Wilson; J.D. Power III, and Gary Dickey, chair of the CSUN Foundation board.

President's Business Council Says Farewell to Blenda Wilson

More than 100 San Fernando Valley business leaders, joined by Cal State Northridge community members, said farewell to departing CSUN President Blenda J. Wilson during the annual President's Business Council luncheon at the Lakeside Golf Club on Tuesday, April 27.

The event's guest speaker was J.D. Power III, chairman and founder of J.D. Power and Associates, who spoke on customer service in the Information Age. Power, who heads one of the most respected marketing information firms in the world, is a member of the business council's steering committee.

"I'm in the business of measuring quality and customer satisfaction," Power told the audience. "So let me start by also complimenting the quality of the graduates that I've seen, first-hand, coming out of this university over the years-and J.D. Power and Associates has recruited more than a few.

"Such success is due in large part to the tireless efforts of the professional staff at CSUN. And I'm privileged to know many of them personally in my capacity as an adjunct professor of marketing," Power added. "So let me say that when it comes to CSUN graduates and the university as a whole, J.D. Power and Associates is one very satisfied customer."

May 3, 1999

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