Student Finance

Financial Account Holds

The CSU makes every effort to keep student costs to a minimum. Fees listed in published schedules or student accounts may need to be increased when public funding is inadequate. Therefore, CSU must reserve the right, even after initial fee payments are made, to increase or modify any listed fees, without notice, until the date when instruction for a particular semester or quarter has begun. All CSU listed fees should be regarded as estimates that are subject to change upon approval by The Board of Trustees.

VIEW STUDENT ACCOUNT INFORMATION

  • Log into myNorthridge portal.
  • Go to the Financial Matters tab.
  • Under the My Financial Obligations section.
  • Select View Account Information.

Tuition and other fees are due at the time of registration. It is the student’s responsibility to pay their tuition and other fees to the University in a timely manner. Students who do not pay their tuition and other fees by the established due date will be disenrolled.

STUDENT ACCOUNT HOLDS CODES:

The following is a list of account holds codes that may show on the student account:

Account has a past due balance. All services will be restricted until the balance is paid in full.

  • Restricted services include, but are not limited to:
    • Register for classes.
    • Receive a transcript.

DIS/NPAY – Disenrollment for Non-Payment:

  • Student has been disenrolled from some or all classes for non-payment of tuition and fees.
    • If disenrolled in error, immediately contact Student Accounting for information: 818-677-8000, option 2.

DIS/PEND - Disenrollment Pending:

  • Records show a missed payment for the tuition and fees deadline. Some or all classes will be disenrolled.
    • Students will not be able to enroll in classes until after the disenrollment process has been completed.
    • After 5pm, students will receive an email notification that the disenrollment process is completed.

EAS/DPDAY – Demand Payment Max Day Attempts Reached:

  • Enrollment activities have been suspended due to multiple enrollment attempts without sufficient payment.
    • Payment can be made in person at University Cash Services: cash, ATM/debit card, cashier’s check, money order or personal check to prepay for tuition and fees.
    • Online enrollment payments can be made the next day via the Student Portal: credit card (2.75% convenience fee) or electronic check.

EAS/DPTRM – Demand Payment Max Term Attempts Reached:

  • Enrollment activities have been suspended due to multiple enrollment attempts without sufficient payment for this term.
    • Payment can be made in person at University Cash Services: cash, ATM/debit card, cashier’s check, money order or personal check to prepay for tuition and fees.

EAS/NPAY – Non Payment of Tuition & Fees:

  • Enrollment activities have been suspended for non-payment.
    • Immediate payment is required in person at University Cash Services.

FBX – Bankruptcy Filed:

  • Bankruptcy filed, will automatically stay in place.

FCA/AGENCY- Collection Agency:

  • Student’s account has been sent to a collection agency.
  • For balance due, contact Account Control Technology, Inc. (ACT) at 1-888-830-7770.
    • Students MUST pay the Collection Agency the amount owed to the University.
      • University Cash Services CANNOT accept payments on this account without preauthorization from Student Accounting.
      • Online CSUN payments are NOT accepted on this account.
      • Students will NOT be allowed to add or drop any classes.
      • Students will NOT receive a registration packet for the next term.
      • Students will NOT be allowed to receive a transcript or diploma.
      • Refunds will be restricted.
      • This hold will be removed when payments are applied by the University and your account is cleared by the Collection Agency. This can take up to 15 days. NO EXCEPTIONS.

FCA/COLL1 - Collection Agency:

  • Student’s account has been sent to a collection agency.
  • For balance due, contact the agency, ConServe at 1-800-724-4439.
    • Students MUST pay the Collection Agency the amount owed to the University.
      • University Cash Services CANNOT accept payments on this account without preauthorization from Student Accounting.
      • Online CSUN payments are NOT accepted on this account.
      • Students will NOT be allowed to add or drop any classes.
      • Students will NOT receive a registration packet for the next term.
      • Students will NOT be allowed to receive a transcript or receive a diploma.
      • Refunds will be restricted.
      • This hold will be removed when payments are applied by the University and your account is cleared by the Collection Agency. This can take up to 15 days. NO EXCEPTIONS.

FCH – Past Due Balance:

  • When an account has a past due balance over 30 days outstanding, there will be an automatic hold placed on the account.
  • Payment can be made in person at University Cash Services or via the student portal.
    • Students will NOT be allowed to add any classes.
    • Students will NOT be allowed to receive a transcript or diploma.

FCW - Returned/Pending Write-off:

  • Accounts Receivables returned from collection agency.
  • All tuition and fees MUST be paid in person at University Cash Services: cash, cashier’s check or money order only.
    • Online CSUN payments are NOT accepted.
    • Students will NOT be allowed to add or drop any classes.
    • Students will NOT receive a registration packet for the next term.
    • Students will NOT be allowed to receive a transcript or diploma.
    • Refunds will be restricted.

FHA/ATHL – Hold from Athletics Department:

  • Student’s account has a financial hold due to a debt owed to CSUN Athletics.
  • Students will NOT be allowed to add any classes.
  • Students will NOT be allowed to receive a transcript or diploma.
  • Refunds will be restricted.
    • Call the Athletics Department for information - (818) 677-3208.

FHA/CO – Hold from the Chancellor's Office:

  • Student’s account has a financial hold due to a debt owed to the CSU system.
  • Students will NOT be allowed to add any classes.
  • Students will NOT be allowed to receive a transcript or diploma.
  • Refunds will be restricted.
    • Call the Chancellor's Office for information - (562) 951-4000.

FHA/EXL – Hold from the Tseng College:

  • Student’s account has a financial hold due to a debt owed to Tseng College.
  • Students will NOT be allowed to add any classes.
  • Students will NOT be allowed to receive a transcript or diploma.
  • Refunds will be restricted.
    • Call the Tseng College for information - (818) 677-4174.

FHA/MISC –Miscellaneous Debt Hold:

  • Student’s account has a financial hold due to a debt owed to CSUN.
  • Students will NOT be allowed to add any classes.
  • Students will NOT be allowed to receive a transcript or diploma.
  • Refunds will be restricted.
    • Call Student Accounting for information - (818) 677-8000, option 2.

FHA/PARK – Hold from CSUN Parking Services:

  • Student’s account has a financial hold due to a debt owed to CSUN Parking Services.
  • Students will NOT be allowed to add any classes.
  • Students will NOT be allowed to receive a transcript or diploma.
  • Refunds will be restricted.
    • Call the Public Safety Department for information - (818) 677-2157.

FPC - Pending Collection:

  • Collection is in process.
    • Students will NOT be allowed to add any classes.
    • Students will NOT be allowed to receive a transcript or receive a diploma.
    • Refunds will be restricted.

FRC/ACH – Returned Electronic Check:

  • Payment can be made in person at University Cash Services: cash, ATM/debit card, cashier’s check, money order or personal check.
  • Pay online via the Student Portal: credit card (2.75% convenience fee), electronic check if return was due to an invalid account. Do not use the same account number previously used.
  • The service hold will be removed after payment transaction is completed.

FRC/RCK – Returned Check:

  • Payment can be made in person at University Cash Services: cash, ATM/debit card, cashier’s check, money order or personal check. The service hold will be removed after payment transaction is completed.
  • Pay online via the Student Portal: credit card (2.75% convenience fee), electronic check, if return was due to an invalid account. Do not use the same account number previously used. Contact University Cash Services to remove the returned check hold.

FTB – Tax Offset Submitted:

  • Student’s account has been submitted to the Franchise Tax Board Refund Intercept Program to offset amount due to the University.

FWO – Account Balance Due:

  • Students must contact Student Accounting at 818-677-8000, option 2 for the amount due information.
    • University Cash Services CANNOT accept payments on this account without preauthorization.
    • Online CSUN payments are NOT accepted on this account.
    • Students will NOT be allowed to add or drop any classes.
    • Students will NOT receive a registration packet for the next term.
    • Students will NOT be allowed to receive a transcript or diploma.
    • Refunds will be restricted.

HSG/LEGAL-Housing Hold:

  • Students have a Housing related past due balance. Contact Housing Department at (818) 677-2160.
    • University Cash Services CANNOT accept payments on this account without preauthorization.
    • Online CSUN payments are NOT accepted on this account.
    • Students will NOT be allowed to add or drop any classes.
    • Students will NOT receive a registration packet for the next term.
    • Students will NOT be allowed to receive a transcript or receive a diploma.
    • Refunds will be restricted.