CSUN faculty and staff may use the following form to request the addition of new content or updates to the Ask Matty database. For timely concerns, the database will be updated within three days. For semiannual updates, which occur at the end of the fall and spring semesters, allow 20 business days.
Assuming Student Marketing & Communications (SM&C) and the requester meet their respective deadlines, other factors may impact the completion of an Ask Matty update, such as technical, server or production issues. If one of these problems occurs, SM&C will notify the requester as soon as possible.
SM&C has the right to deny any content not suitable for the Ask Matty database.