Parents/Guardians

First Time Student to CSUN

To help you prepare for your child's transition to campus, we've compiled a list of requirements and recommendations to consider before arriving on campus.

Help you child learn about your personal and family health history including serious illnesses, surgeries, and injuries. Obtain copies of medical and dental records. Note any allergies and related treatments. Include a list of all medicines, supplements and herbs. Students can transfer current prescriptions to the Klotz Student Health Center. Note when the prescription is scheduled to run out or expire, so that an appointment can be made with a health care provider at Klotz before prescriptions run out.

Obtain copies of immunization records. Be sure you have complied with the University immunization requirements (link to Immunizations on healthcare services page). We suggest your child brings a first aid kit to keep in the car or dorm. Include:

  • Over-the-counter medicines (OTC) commonly used
  • Thermometer
  • An assortment of band aids
  • Gauze
  • Tape
  • Ace bandage
  • Ice pack
  • Heating pad
  • Other health related items for comfort

What Every Parent Needs to Know

Medical Emergency

If you have a medical emergency, please call 911 from any campus phone (24 hours/day). Campus police will answer the call and dispatch officers and/or paramedics as necessary. An emergency is any problem that may require immediate medical attention. It takes priority over less urgent medical complaints. Head injuries, difficulty breathing, chest pain, heavily bleeding wounds, repeated vomiting, extreme pain, or feeling faint are just a few examples of emergencies.

During regular Klotz Student Health Center business hours, if you walk in with an emergency, you will be given immediate attention. If the clinician decides the problem requires more extensive care than we can provide, you will be treated at the nearest hospital. We encourage all students to carry some type of health insurance in case such an emergency arises.

Fonemed

After hours, evenings, weekends and University holidays, Fonemed, a free telephone nurse service contracted by the Klotz Student Health Center, can answer medical questions or direct you to open healthcare resources at your own cost. This service is available ONLY to currently enrolled students of Cal State Northridge.

This service cannot make or cancel appointments with the Klotz Student Health Center, review CSU immunization requirements, clear registration holds, nor address any non-medical questions such as CSU Northridge academic policies and procedures.

To reach Fonemed, call: (877) 678-3999. Please have your current student ID number available.

After Hours Care

When the Klotz Student Health Center is closed (either after-hours, weekends or University holidays), medical care is available at local urgent-care centers or hospitals. Please note: financial responsibility rests with the student for all care beyond the scope of the Klotz Student Health Center. Some local recommendations include:

Hospitals

Northridge Hospital Medical Center
18300 Roscoe Boulevard
Northridge, CA
(818) 885-8500

Olive View Medical Center
14445 Olive View Drive #2B101
Sylmar, CA
(818) 364-1555

Urgent Care Facilities

Reseda Medical Clinic
18355 Sherman Way
Reseda, CA 91335
(818) 343-0964
Hours M-F 9-5:30

Valley Urgent Care Center
9346 Corbin Avenue
Northridge, CA 91325
(818) 349-9966
Hours M-F 9-6

Crisis Counseling

For more information about psychological and crisis care, please call CSUN University Counseling Services at (818) 677-2366.

Sexual Assault

In the event that you or someone you know is sexually assaulted, please do the following:

  • Get to a safe place first;
  • Do not shower or change your clothes;
  • Call someone you would like to have with you;
  • Call the police if you decide to report the assault and they will accompany you to the hospital for medical care;
  • If you are not ready to speak to the police, call the University Counseling Services at (818) 677-2366 or the Klotz Student Health Center at (818) 677-3666.

For crisis situations, contact University Counseling Services (818) 677-2366 and/or Valley Trauma Center at (818) 886-0453 or www.valleytraumacenter.org.

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