Parking citation payments are due within 21 days after the issuance of the citation or within 14 days after the mailing of a Notice of Delinquent Parking Violation. There is no grace period. Payments may be made online, by mail or in person.
Online payments can be made at www.pticket.com/csun by entering your citation number or vehicle license plate number.
Payments for Immobilized (Booted) and/or Impounded vehicles CANNOT be made online. Payment for Immobilized and/or Impounded vehicles must be made in person at the Parking and Transportation Services office via certified funds only, i.e Cash, Money Order, or Cashier’s Check.
By mail: CSUN P.O. Box 2081 Tustin, CA 92781-2081. Please include your citation and license plate number on your check or money order. DO NOT SEND CASH THROUGH THE MAIL. Avoid late charges, do not wait until your due date to mail your payment. Payments are applied using the official postmark date provided by the Post Office.
In person at the CSUN Parking Office, located in the Police Services Building at the corner of Darby Avenue and Prairie Street or at University Cash Services in Bayramian Hall.
Within 21 days after the issuance of the citation or within 14 days after the mailing of a Notice of Delinquent Parking Violation (CVC 40207), the person (Contestant) who wishes to contest a citation should submit a request for a 1st Level Initial Review which can be completed online at www.pticket.com/csun by selecting the "How to Contest" link; by mailing a written request to: CSUN Citation Processing, PO Box 2081, Tustin, CA 92781-2081, or in person at the CSUN Parking Office, located in the Police Services Building at the corner of Darby Avenue and Prairie Street. (CVC 40215 (a)).
The citation appeal will be administratively reviewed and you will receive the results of the review by mail. You should receive a response to your appeal within 21 days of the filing of your paperwork. Your citation automatically incurs late penalties after 21 days, so you must check the status of your appeal online or contact CSUN Citation Processing if you have not received a response to your appeal. Making a payment during the initial review will void the appeal process and close the review. You are still responsible for the citation even if you do not receive a response card. If the citation is cancelled, no further action is necessary by the contestant. Any further inquiries about payment of a citation should be directed to CSUN Citation Processing at (800) 553-4412. If you receive your DMV registration and a citation from CSUN is listed, it is your responsibility to contact CSUN Citation Processing before paying your registration. Proof of payment will be required (i.e. receipt, cancelled check).
If the citation is not canceled after the initial review, then the Contestant may request a 2nd Level Administrative Hearing by filing a written request in person or by mail. The Administrative Hearing on the citation is held before a Hearing Officer designated by CSUN, In order to proceed with an Administrative Hearing, you must have already completed the first level of your appeal and must deposit the full penalty amount. This must be done within 21 calendar days of the mailing of the result. If you are found not liable during the Administrative Hearing process, any amount paid will be refunded.
In the event that you are not able to deposit the full penalty amount due to hardship, and wish to request an Administrative Hearing, you may submit a request for a Waiver of Penalty Deposit along with satisfactory proof of your inability to pay the amount due. This must be submitted within 21 calendar days of the mailing of the result.
Once the full penalty is paid or the Waiver of Penalty Deposit is approved, the Appeals Coordinator will schedule a Hearing before the CSUN Hearing Officer. The owner and/or driver may appear at the Hearing in person and may present witnesses. If a personal appearance is not feasible, the Contestant may obtain a Hearing on written record that includes any statements and relevant evidence the Contestant wishes to submit. (CVC 40215(b) (c)).
When appearing in-person, you should bring the DMV registration, driver license, and all other relevant documents and materials that he/she wishes to submit in evidence. Provide one photocopy of each item to be retained with the hearing file. A person other than the registered owner appearing to contest the citation must present evidence of authorization from the registered owner. The hearing is a formal process, with testimony taken under oath, and all proceedings tape recorded in order to preserve the record for possible court review. Statement of witnesses who cannot appear in person should be prepared as sworn affidavits or declarations.
After the hearing is closed, the Hearing Officer will make (2) written determinations and rulings. A copy will be delivered either in person or by mail to the contestant. If the Hearing Officer's ruling is to dismiss the citation, a refund order will be issued and a refund made without further action by the contestant.
If the Hearing Officer upholds the citation, the contestant has the right to appeal to the Superior Court. If your citation remains unpaid due to a previous waiver of the penalty, you must pay your citation in full prior to filing a Civil Appeal. Court appeals may be filed in person at the Stanley Mosk Court House on Hill St., 111 North Hill Street Room 112, Los Angeles, CA 90012. The Notice of Appeal must be filed with the Superior Court within 30 calendar days from the date of mailing or personal delivery of the Hearing Officer’s ruling. (CVC 40230(a) (b)). Upon filing a Civil Appeal, you will be required to pay a filing fee to the court. If you are found not liable during the Civil Appeal process, any amount paid will be refunded (including the filing fee).