Communication Access Services

To request an interpreter or captionist, you can fill out a Service Request Form at the National Center on Deafness (NCOD), email us at or call us at (818) 677-2054. Be sure to provide all the information so that the interpreter shows up at the requested location on the correct day and time. Requests should be made 72 hours in advance.

If you are requesting services by email, provide the following:

  • Your name
  • Date of the assignment
  • Time, from start to end of the assignment
  • Location
  • Name of person you are meeting
  • Assignment details, especially if it is class-related


Types of Captioning Available:

CART - Computer Aided Real-time captioning is a system designed with the deaf and hard of hearing student in mind.  This service is performed with a stenotype machine, short hand typing, real-time software, and laptop.  Students gain access to verbatim (word for word) that may normally elude them.

TypeWell - A trained TypeWell transcriber synthesizes the essence of the discussion and captures it using advanced abbreviation software.  The student simultaneously sees the transcript using a laptop.


Sign Language Interpreting - Services are available to consumers using American Sign Language (ASL) and/or other English-based Sign systems such as Conceptually Accurate Signed English (CASE) depending upon the needs of the consumers.

Deaf-Blind Interpreting - Communication services to individuals who are Deaf-Blind include:  tactile, palm printing, up-close signing, copy signing.

Oral Transliteration - Communication services are available to individuals who prefer speech reading utilizing Oral Transliterators.

Volunteer Notetaking Program (VNP)

Taking notes in the classroom can be a challenge for those who rely primarily on sight for communication. The National Center on Deafness provides an opportunity for students in the classroom to be volunteer note takers for their deaf and hard-of-hearing classmates.

For compensation, a volunteer notetaker receives:

  • Priority registration for the following semester (only applicable to fall/spring semesters)

Volunteers are required to take a one-time, online training with pepnet 2.  To learn more about requirements and procedures relating to the Volunteer Notetaking Program, read the volunteer application letter.  If you are a deaf or hard-of-hearing student who would like to request a volunteer notetaker in your class, refer to the student letter for instructions.

For more information on volunteer notetaking services, please contact Scott Selna, speech-to-text coordinator, at or (818) 671-4783.