Student Services Center and EOP Satellite

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Frequently Asked Questions

Find answers to the top frequently asked questions.

Advisement

  1. How often should I meet with my advisor? Students may meet with an advisor every semester. However, it is highly recommended that you touch base with an advisor at least once a year. If you are experiencing academic difficulty or need to talk to someone about other issues, please schedule an appointment as soon as possible.
  2. Do you offer drop-in advisement? Due to high advisement demand, we do not offer drop-in advisement. All students must schedule an appointment to see an advisor. Please plan ahead and schedule your appointment three weeks in advance since appointments fill up quickly during peak advisement periods.
  3. How do I meet with an Upper Division Mentor? Upper Division mentors are available to assist you with your questions about required courses in the major, careers, professional certifications, and/or graduate programs if you are a Business major who has completed 60 or more units, is currently enrolled or has completed Business 302/L, and has a 2.0 CSUN & Total GPA. 
  4. Am I required to see an advisor? Advisement is mandatory for all first-time freshmen, EOP students, students on academic notice, and previously disqualified students who have been readmitted and on an Academic Performance Agreement (APA).  Although not required, advisement is highly suggested for new transfer admits. 
  5. I am a new Nazarian College CSUN student or transfer student. How do I make an appointment to see an advisor? Part of our commitment to student success is helping you obtain the accurate information you will need for proper course selection and timely progress toward graduation. As such, advisement is highly recommended for new transfer or new Nazarian College students. To begin the advisement or change of major process, it is suggested that you complete the online Overview Workshop which will provide information on major requirements, university and College policies, and the Degree Progress Report (DPR) and Planner. To access the workshop, please visit the Nazarian College Online Workshops.  To schedule an academic advisement appointment, please call us at (818) 677-3537.
  6. I am on academic notice. How do I make an appointment to see an advisor? To begin the advisement process, it is suggested that you complete the Academic Notice Online Workshop. This workshop is designed to provide students with general information about university policies and how to become more successful academically.  To schedule your academic advisement appointment, please call us at (818) 677-3537.  After meeting with an advisor, your registration hold will be released. To access the workshop, please visit the Nazarian College Online Workshops
  7. I was academically disqualified from CSUN. How do I make an appointment to see an academic advisor? The Academic Disqualification Online Workshop is designed to provide previously disqualified students with general information about university policies and how to become more successful academically. To access the workshop, please visit the Nazarian College Online Workshops.  To schedule your academic advisement appointment, please call us at (818) 677-3537 to schedule your advisement appointment.
  8. I tried to log into an online workshop through Canvas but I was not successful. What do I need to do? Canvas only accepts CSUN user IDs which are composed only of letters and sometimes numbers (such as ab12345). You cannot use other email addresses or student ID numbers. If you are unsure about your username, please contact the IT Help Center or call them at (818) 677-1400.

Do you offer drop-in advisement?

Due to high advisement demand, we do not offer drop-in advisement. All students must schedule an appointment to see an advisor. Please plan ahead and schedule your appointment three weeks in advance since appointments fill up quickly during peak advisement periods.

Note: Advisement at Junior/Senior standing with “good standing” will be with your respective Upper Division Faculty Mentor.

Tutoring Resources

What tutoring resources are available on campus? For a sample list of tutoring resources available, please visit Tutoring Resources.

Change of Major, Minor, or Double Major Process

  1. How do I change my major to a major offered by the Nazarian College? Students may change their major only if they can complete their new major within 140 units. Students within business switching to a new business major must file a Change of Major through their CSUN Portal account if they have completed less than 90 units. For a tutorial, please visit the Change of Major or Minor page. It is highly suggested that students outside of Nazarian College first complete the Online Overview Workshop prior to scheduling an academic advisement appointment. Nazarian College Student Services Center/EOP processes requests to change a major for students with less than 90 units. Students with 90 units or more must submit a change of major form to the Associate Dean's office (email: ).  
  2. Can I add or change a minor or add a second major ? Students may add a minor or second major only if they can complete both their major and minor within 140 units.   Nazarian College Student Services Center/EOP processes requests to add a minor for students with less than 90 units. Students with 90 units or more must submit a change of major/minor forms to the Associate Dean's office (email: ).  

Course Substitutions

  1. How do I file for a course substitution for a course in my major? For course substitutions within Nazarian College, students must complete and submit a Course Substitution or Waiver Request along with supporting documents (i.e. course descriptions and/or syllabus, DPR, etc.) as attachments to the appropriate department chair. 
  2. Who do I contact if I have a question about my General Education course placement? Should you have any questions about your General Education course placement, please file a DPR Review Request with Admissions and Records.

GPA Requirements

  1. Where can I find my GPA and units? You can find your GPA and units earned on your Degree Progress Report (DPR) and Planner. Log-in to Student Portal and click on “DPR”.
  2. What is the difference between my CSUN and total GPA? Your CSUN GPA is your grade point average for all coursework taken at CSUN. Your total GPA is your grade point average for all coursework taken (example: courses taken at a community college combined with courses taken at CSUN.)
  3. How do I calculate my GPA? To download and use the GPA calculator (excel spreadsheet), please visit our homepage and look under to “Useful Links”.

Graduation

When do I apply for graduation? You may apply for graduation once you have completed 90 units (including work-in-progress) or approximately one year prior to your planned graduation date. At least one semester of work must be completed in residence at Cal State Northridge before a graduation evaluation may be completed. After you apply for graduation, the Undergraduate Degree Services Office will email you when the “graduation check” has been completed. If you applied by the deadline, you will receive your official grad check before you register for your final semester. You may find graduation application deadlines on the Undergraduate Degree Services website.

Internships

Are there any resources available to help Nazarian College students find internships? Nazarian College student may find resources to find internship by visiting the Career Education and Professional Development homepage. You can research internships in areas such as Accounting, Economics, Entrepreneurship, Finance, Human Resources, Information Systems, International Business, Legal Environment, Management, Marketing, MBA, Real Estate, Systems Operations Management, etc. The Career Center on campus may also be an additional useful resource.

Printing a Degree Progress Report (DPR) / Planner

  1. How do I print out a copy of my DPR? To locate and print out a copy of your DPR, log into your myNorthridge Portal and click on Degree Planning Tools. For a tutorial, refer to the Degree Progress Report and Planner Guide.
  2. Where can I print out a DPR? You may print your DPR at any Campus Computer Lab.

Academic Notice / Disqualification

  1. How do I know if I am on Academic Notice? At the end of the semester, the university will send a notice to the student regarding their academic standing, notifying them if they are indeed on academic notice or disqualified. 
    • Undergraduate students are placed on academic notice if either their cumulative total GPA or CSUN GPA falls below 2.00 at the conclusion of any term. Students remain on academic notice until they either regain Good Standing or they are placed on Disqualified Status.
    • All students on Academic Notice will have a registration hold and will not able to register for classes until they have met with an academic advisor each semester they are on academic notice. Undergraduate students on academic notice can enroll in a maximum of 13 units in a given semester or during summer term.
  2. How do I know if I am disqualified? At the end of the semester, the university will send a notice to the student regarding their academic standing, notifying them if they are indeed on academic notice or disqualified. You will be notified within two to three weeks of your final grades posted. If you are at all concerned about your academic standing, please make an advisement appointment with an academic advisor.

Registration / Units Limits / Enrolling in Math 103 & 103 Lab

  1. How do I know my registration date? Registration dates are posted on your myNorthridge Portal weeks before the enrollment period begins. For a tutorial, please visit the My (Admission) Checklist.
  2. How many units can I register for each semester? If you are in good academic standing, you can enroll in a maximum of 17 units during the Registration-by-Appointment period. Graduating seniors in good academic standing may enroll in a maximum of 19 units. If you are an undergraduate student on academic probation, you may not enroll in more than 13 units per semester, unless you receive permission.
  3. What should I do if the class I need is full on my registration date? After your registration date, be sure to check the Portal regularly in case a seat becomes available. If the class is still full at the start of your registration date, please use the wait list feature in Portal to put yourself on the waiting list. If you are still not able to add the class, you should attend the first session of the class and ask the professor if you may be added. If there is space available, the professor will provide you with a permission number so that you may add the course. Please note: Permission numbers are required for restricted courses with an INSTR or DEPT Consent designation. These classes are typically open to students in special programs.
  4. How do I wait list for a class? The wait list feature in SOLAR allows students to secure a position on a waiting list for closed classes after they fill. Students who are wait listed for a class section will automatically be enrolled in the class when a seat becomes available and all other requirements are met. To wait list, proceed as you normally would to enroll in a class through your myNorthridge Portal. Use Class Search to look up closed class sections. Select the wait list option to put the class in your shopping cart. Be sure to finish the transaction and confirm you are successfully wait listed. For a tutorial, visit list Wait List for Closed Classes.
    • IMPORTANT:  SOLAR does not allow wait listing of courses that have co-requisites.  For example, you may not wait list MATH 103 and 103 Lab as they are mandatory co-requisite classes.
  5. When does summer registration begin? Summer session registration typically begins in the middle of the Spring semester. Continuing students may request a registration date on a first-come, first-serve basis.  For details on the summer registration dates and cost, please visit Tseng College Summer Session.
    • Matriculated CSUN Students: Obtain your own registration date during the “self-appointment” period. When your appointment arrives, enroll in classes until the published deadlines. Once Nonrestrictive Registration begins, no appointment is needed. 
    • Visiting Summer Students: Although you won’t have a registration appointment, you can start enrolling in classes on the first day of Nonrestrictive Registration and thereafter (until the published deadlines). You do not need to wait until classes begin. 
    • All students, regular or visiting, need a permission number to enroll in classes after instruction for a summer session begins.
  6. When I tried to enroll in Math 103 and Math 103 Lab, an error message occurred and I was not able to add the class. What do I need to do? The error message describes that a co-requisite has not been met.  This typically means that you have not enrolled in a required MATH 103 lab or have not enrolled in the specific lab required (please check the “Notes” section of the course details for lab requirement). Put BOTH the specific, connected lecture and the lab pairing into your Enrollment Shopping cart, then finish the enrollment process.  Please visit our Enrollment Resources page for more information.
  7. I need to take more than my maximum allowed number of units, what should I do? Students needing to exceed the maximum number of units should print the Extra Unit Authorization form. Visit Admissions and Records Forms and scroll down to find the “Extra Unit Authorization for Undergraduate Students” form. Complete the form and obtain all required signatures. Return the completed form to Admissions and Records before the end of Late Registration, which is the third Friday of instruction in the fall and spring semesters.
  8. Why can’t I register for more than 13 units? If you are in good academic standing, you can enroll in a maximum of 17 units during Registration-by-Appointment period. Graduating seniors may enroll in up to 19 units. First-time freshmen and students enrolled in certain cohort programs are exempt from these unit limit restrictions. If you are an undergraduate student on academic probation or in disqualification status, you cannot enroll in more than 13 units unless you receive permission. For the Extra Unit Authorization form, please visit Admissions and Records Forms and scroll down to find the “Extra Unit Authorization for Undergraduate Students” form.
  9. How many units must I take to be considered full-time status? Undergraduate students must enroll in at least 12 units to be considered a full-time student.
  10. How do I know if I have a hold? You can view registration holds in the "My Checklist" box of your myNorthridge Portal.

Repeat / Withdrawal Policy

  1. How do I repeat a class?
    • You may register for a repeated course approximately two weeks before the semester begins; students may register for repeat courses through their portal.  For additional information, visit the Registration Calendar.
    • Effective Fall 2009, students may repeat up to 16 units of coursework for grade forgiveness. The better of the first two grades will be used to calculate the GPA and the lower grade will be ‘forgiven’. However, both grades will appear on official transcripts. After the 16.0 unit limit has been reached, a maximum of 12 units will be averaged into the GPA.
    • Students are allowed to repeat only if they have received a grade of C‐ or below in their first attempt.
    • Courses taken at other schools cannot be repeated at CSUN for grade forgiveness to apply toward the grade point average. Courses taken at CSUN cannot be repeated at other schools for grade forgiveness to apply toward the grade point average.
    • Permission from the Associate Dean is required if you need to attempt a major class for the third time.
  2. When am I allowed to withdraw from my class? In the fall and spring semesters, partial and complete withdrawals (i.e., dropping one, some or all classes) should be completed in the first three weeks of classes. To adjust their schedules during the fourth week of instruction, students must request the approval of the instructor and the department chair of the course using the 4th Week Change of Schedule Request and file the form with Admissions and Records before the deadline on the form. Changes in academic schedules after the fourth week are rarely approved and will be considered only in cases where the student can provide written proof of extraordinary circumstances that have arisen from events beyond his or her control.  For specific deadlines to late registration, add or drop classes, please visit Late Add-Drop Classes
    • Please note: The student—not the instructor—is responsible for dropping classes. Nonattendance does not constitute a withdrawal. 
    • Withdrawal Limits: Undergraduate students may withdraw from no more than 18 units of CSUN courses. This 18 semester unit limit does not apply to the first 20 days of each semester when withdrawals from courses are permitted without restriction or penalty.

Transferring Community College Courses

  1. What is the maximum college units accepted from a community college? A maximum of 70 transferable units from community colleges will apply toward the 120 total units required for the Bachelor’s Degree. 
  2. How do I find out which classes from a community college will count for classes at CSUN? Students may look up course equivalencies at www.assist.org. If you plan to take courses at institutions that are not included on this website, you must request approval prior to enrolling in the course. For major courses, please visit the Nazarian College Associate Dean’s Course Substitution or Wavier Request website. For General Education courses, please visit Degree Progress Report Review Request.