Misfiled CSUN Email Messages – Not All Students Impacted

If you used a mobile browser, iOS or Gmail Offline to access your CSUN email between Jan. 15-21 and performed actions such as deleting an email message, marking a message as spam or moving items into other folders, you may have been affected by the following issue. A bug in a recent Gmail upgrade may have caused these actions to be applied inadvertently to other messages. For example, an email other than the one you intended might have been deleted by accident. Google has since fixed the bug, but we recommend you take the following steps.

Check your Trash and Spam folders for any messages you didn't intend to delete or mark as spam. You can restore messages by moving them back to the inbox or another folder.

IMPORTANT: Move misfiled messages out of the Trash and Spam folders by Feb. 14, otherwise they will be permanently deleted (items in those folders are kept no more than 30 days).

If you find messages in your inbox that you attempted to move to Trash, Spam or other folders during Jan 15-21, you may need to repeat those actions.

This issue does not affect users who viewed CSUN email in a Web browser or Gmail for Android. If you have any questions or to learn if you are one of the students who may have been impacted, please contact the IT Help Center.

Issues with Checking Your CSUN Test Scores

If you are experiencing problems accessing your CSUN test scores, follow the steps below to view your scores.

  1. Log in to your myNorthridge Portal.
  2. Locate the Quick Links on the home page, and select the Solar Student Center icon (the one depicting a yellow sun).
  3. Look for the Academics section at the top center column of the SOLAR Student Center page. Go to the drop-down menu located within the Academics section (not in the section’s navigation bar). When you select the down arrow, “View My Test Scores” should appear as one of the options.
  4. Choose “View My Test Scores” and then select the double blue arrow on the right of the drop-down menu.
  5. Your scores will appear.

“Eduroam” Now The Primary CSUN Wireless Network

“Eduroam” is now the primary CSUN wireless network. If you try to connect to the "csun" network, a Web page will prompt you to log in to “eduroam.” Additionally, the "csun_wpa2" network no longer displays as an option. However, if you have already connected your Wi-Fi-enabled device to “csun_wpa2,” it will remain accessible until Saturday, March 15.

The “eduroam” wireless network grants you access at CSUN and any participating campus worldwide without having to log in every time. (See the map of all Eduroam member institutions.) You are required to complete a one-time setup and you must sign in with your CSUN email address (the one that includes @my.csun.edu) and password. Visit CSUN’s wireless technology page for details and if you have questions, contact the IT Help Center.

Next phase of the CSUN mobile app released

New CSUN app features starting Dec. 2, 2013.

You can access real-time scores, recaps, up-to-date game schedules, news and Twitter feeds for your favorite Matador sports teams.


You can search the catalog for any CSUN eatery including its location, phone number, website, nutritional analyses of various menu items, daily specials and up-to-date hours.


You can tap into the library’s online services such as the catalog, book renewals and study room reservations. The feature also allows you to contact a librarian via text message, phone or email, or chat with a subject specialist. You can also access the library’s social media, floor plans and most up-to-date hours.

Download the CSUN app for free at m.csun.edu.

Exercises to Test CSUN’s Emergency Response Procedures

In the past few months California State University, Northridge has conducted two significant exercises to test the Department of Police Services (DPS) emergency response procedures. These drills happen every year so that the DPS can evaluate its emergency plans and capabilities and make improvements wherever necessary.

We are sharing this information with the CSUN community to comply with federal law and to assure students, faculty, staff and visitors that your safety and security are our No. 1 concern.

On Thursday, Dec. 20, more than 60 officers participated in a multiagency active shooter exercise. It was the fifth time that DPS hosted this kind of exercise, and there were teams from the Los Angeles Police Department, the Los Angeles Sheriff’s Department, the Los Angeles Unified School Police Department, the California Highway Patrol and the Simi Valley Police Department.

The exercise took place at the National Center on Deafness (NCOD). CSUN deaf students and staff acted as role-players to make the scenarios more realistic. Three different scenarios tested the response capabilities of each team. After each session, each team had a debriefing to review tactics and results. Dr. Roslyn “Roz” Rosen, NCOD’s director, also participated in the review. She shared her insights regarding the deaf community’s perception of the officers during the role-play, making it a valuable learning tool. Many Los Angeles media outlets covered the event.

Building on the December exercise, the DPS conducted an Emergency Operations Center (EOC) exercise on Wednesday, March 27. (EOC is the central command post for emergency management staff in an emergency or disaster, and there are several places it may be activated, or set up, on campus, including a mobile incident command center.)

The campus community learned about the exercise the day before, on Tuesday, March 26, via a message attached to the Daily Crime Log. An alert was also posted on the DPS and CSUN Facebook pages.

This second exercise was also an active shooter scenario at the NCOD. During the drill, the DPS activated an incident command center in the field and followed Incident Command System principles established by the Federal Emergency Management Agency (FEMA). When the drill began, the team was told where to report via an email sent by CSUN’s mass notification system, Blackboard Connect.

The objectives for this drill were to:
- Ensure that everyone involved in the emergency response understood their roles and responsibilities
- Test DPS’s response to a dynamic situation
- Test DPS’s ability to use the resources on campus and its ability to partner with community resources
- Test DPS’s abilities to disseminate information in a timely manner

An evaluation was conducted immediately after the drill to give EOC members the chance to analyze what worked well and what needed improvement. The DPS plans to use the analysis to improve our responses and deficiencies in the future.

Learn more about emergency and evacuation procedures at the DPS website: www-admn.csun.edu/dps/emergency.

Get the Most Out of Registration

Did you know that California State University, Northridge will once again offer three class registration periods for fall 2013? It can be confusing, but being strategic really will help you to graduate sooner.

Registration by appointment is underway now. You were notified of your enrollment appointment via the "My Checklist" feature on the myNorthridge Portal. "My Checklist" gives the date and time when you can begin registering for the upcoming semester. During the appointment and anytime afterward, a student can enroll in a maximum of 13 units. (Some types of students, such as first-time freshmen, are exceptions.)

Here's an important tip: During your appointment, sign up for the most critical classes — the ones you need to graduate — because those fill up first!

After all students have had a chance to enroll by appointment, the second registration period begins.  Please check CSUN's registration calendar for the exact date.

This nonrestrictive registration is a free-for-all enrollment period, during which the maximum course load increases from 13 to 16 units for most students. If a class you want is closed, you can add your name to the wait list at this time. The wait list automatically queues up seats when enrolled students drop the class. The sooner you get on the wait list, the better your chances of getting the class you need. You'll receive a confirmation email once you're enrolled.

Note: Registration in repeated courses is permitted beginning the Thursday before classes begin.

The third phase is late registration. It begins the first day of the semester. During this period, you can still add your name to the wait list for closed classes, drop classes, change the basis of grading and sign up for courses that you are trying to repeat. Check the registration calendar for the exact date when you can begin to register for repeat classes. The wait list period ends during the second week of late registration.  After that, you will need to secure permission numbers from your instructors to add more classes.

If you decide that you no longer want a class, remember to drop it as soon as you can so another student can have the seat. But always drop before the last day of late registration to avoid a failing grade.

Remember these tips:

  • Max out your enrollment cap: 13 units during registration by appointment and 16 afterward.
  • Make every class count.
  • Graduate on time.

Proposition 30 2012-2013 CSU Tuition Fee Adjustment

Dear Student,

The Proposition 30 ballot initiative was approved by voters in the November 6, 2012 election. As a result, the California State University will implement the tuition fee contingency plan as previously approved by the Board of Trustees. The California State University will roll back tuition fees to 2011-12 fee levels, retroactive to the fall 2012 term. For further information regarding tuition fees, please visit the following website: http://www.calstate.edu/budget/.

The applicable reduction in tuition and graduate business professional fees for fall 2012 will be calculated and a credit will be posted to your account no later than December 14, 2012. The credit may be applied to any balances due on your account. Any credit remaining as a result of this adjustment will be refunded to you.

The fastest, most convenient way to receive your refund is through our direct deposit program. We highly encourage you to enroll in the direct deposit program if you have not already done so. Enrollment instructions for direct deposit can be found at: http://www-admn.csun.edu/ucs/docs/erefund.pdf.

Any applicable financial aid adjustment for 2012-13 will be reflected on your student award no later than December 14, 2012. Depending on the details of an individual's financial aid package, the fee reduction may be matched by an equal reduction in a financial aid grant, in which case no refund will be due to the student. You may receive further communication regarding your specific financial aid status from the Financial Aid office: http://www.csun.edu/financialaid/basics/affects_prop30.php.

Please be sure to regularly monitor your self-service account in the myNorthridge Portal for the fee adjustments.

If you have any questions regarding your student account, please contact Student Accounting at phone number (818) 677-8000, option 2 or email University_Cash_Services@csun.edu.


Harry Hellenbrand
Provost and Vice President for Academic Affairs

William Watkins
Vice President for Student Affairs and Dean of Students

Online Classes Explained

Did you know there is more than one kind of online class at Northridge? Here are the three types:

  1. Fully online classes (OF)

All class sessions and exams are online; there are no campus meetings.

  1. Campus online classes (OC)

Most class sessions are online. Face-to-face meetings may include orientation, special in-class presentations, exams or other in-class proofs of competency.

  1. Hybrid class (OH)

Class sessions take place both on campus and online. Typically, classes meet half online and half on campus.

How will you know what kind of online class you are signing up for? Do an online class search, pick the class you want and select “Detail.” Under the “Notes” section will be a description.

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Important Fee Information

The CSU makes every effort to keep student costs to a minimum. Fees listed in published schedules or student accounts may need to be increased when public funding is inadequate. Therefore, CSU must reserve the right, even after initial fee payments are made, to increase or modify any listed fees, without notice, until the date when instruction for a particular semester or quarter has begun. All CSU listed fees should be regarded as estimates that are subject to change upon approval by The Board of Trustees.

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Sign up for eRefund Today

Stop waiting for your check from CSUN to be delivered in the mail! Sign up for eRefund for electronic deposit. You can download more specific information on how to get started.

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National Registration Voter Card

The Secretary of State's office has made it easy for students to register to vote in California.

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Career and Academic Pathways (CAP)

The Career and Academic Pathways (CAP) website is a brand-new Web tool that helps you choose a major or program, plan a career or locate opportunities for personal and professional growth based on your interests, values and skills.

On the website you'll find cyber mentors who can answer your questions, descriptions of over 200 occupations as well as listings for internships, jobs and online workshops for resume writing and job interview tips and. When you visit, don't forget to complete the survey on the homepage.

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New Policy for Upper Division Writing Proficiency Exam

The Upper Division Writing Proficiency Exam (WPE) policy has recently changed.

Effective immediately, all students who will attain 75 units must promptly take the WPE.

If you will have 75 or more units by the end of spring or summer 2012, you must take the WPE or a hold will be placed on your spring 2013 registration.

Upcoming 2012 test dates are: March 3, April 28, May 26, June 23, and July 28.

To sign up for a test, fill out the registration form, and submit it with payment to University Cash Services. Enrollment for testing ends one week before each test date or earlier if you plan to make a payment by mail.

We advise you to sign up for the test as soon as possible. Attendance for each test date will be capped at 2,000, and we expect seats to fill up quickly.

Note that you must take the test for it to count as an attempt. Paying the fee and not showing up is insufficient. For more information, visit the testing website.

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