Main menu (IT)

User ID and Password

Activating Your Account

Your network account is your gateway to access key applications and resources such as email, SOLAR, and network storage space. Full and part–time students, faculty or staff members can obtain a CSUN user ID and Password by doing the following:

Students

  1. Locate the "Activate CSUN User ID and Password" letter sent to you by Admissions and Records. The "Activate CSUN User ID and Password" letter contains your CSUN User ID and Initial Password.
  2. Visit the CSUN Login page, and enter your User ID and Initial Password.
  3. Follow the subsequent instructions to activate your User ID and Password.

Faculty

  1. Your CSUN User ID and Password will be issued when you sign–in with Human Resources. If you have not already done so, bring your completed New Employee Sign–In Form to the Human Resources office located in Room 165 of the University Hall building. The sign–in hours at Human Resources are Monday through Friday, 9:00 AM to 4:00 PM. For help locating University Hall, please view the CSUN Maps.
  2. Visit the CSUN Login page, and enter your User ID and Initial Password.
  3. Follow the subsequent instructions to activate your User ID and Password.

Faculty Temporary User ID and Password

A temporary CSUN User ID and Password can be issued to those Faculty members who:

  1. Have accepted formal offers to work for the University, and
  2. Have not yet started teaching at the University (i.e. your start date is a future date)
  3. Are sponsored by their department chair's office (this does not have to be your department chair) to have a temporary faculty account

To request a temporary CSUN User ID and Password, please have an administrator working in your department chair's office send an email to the IT Help Center with the following information:

  1. The complete name, telephone number, and email address of your sponsor
  2. Your complete legal name
  3. Your start date
  4. Your 9–digit CSUN ID number (if available)
  5. Your non–CSUN email address (so that we have a way to contact you before your account is set up)
  6. Your off campus telephone number (this is not required, but is useful if we need to contact you for any clarifications or additional information)

Staff

  1. Your CSUN User ID and Password will be issued when you sign in with Human Resources. If you have not already done so, bring your completed New Employee Sign–In Form to the Human Resources office located in Room 165 of the University Hall building. The sign–in hours at Human Resources are Monday through Friday, 9:00 AM to 4:00 PM. For help locating University Hall, please view the CSUN Maps.
  2. Visit the CSUN Login page, and enter your User ID and Initial Password.
  3. Follow the subsequent instructions to activate your User ID and Password.

Visitors

To obtain a guest User ID and Password, a request must be submitted by an active employee to the IT Help Center.

Forgot Your Password?

Visit the Forgot My Password page and answer your "Forgot My Password" questions. If you need additional assistance, contact the IT Help Center by phone (818-677–1400) stop by in person (Oviatt Library, Room 33). Note: For security reasons, the Help Center is unable to reset your password via email.

Need to Change Your Password?

Visit the Change My Password page and enter your CSUN user ID and current password.

A valid password must contain the following elements:

  • Standard U.S. keyboard characters only (such as the letters A through Z, the numbers 0 through 9, or the special characters on the top row of the keyboard)
  • A minimum of 8 characters
  • A maximum of 32 characters
  • At least 1 number
  • At least 1 of these special characters: ! $ & * < >

Your password must not contain:

  • Your name (first or last)
  • Your CSUN user ID
  • The word "password"

Forgot Your User ID?

Visit the Forgot User ID page.

Updating Your CSUN Password on Devices

Updating your Faculty or Staff Email Password on an Apple iOS Device

Steps for updating your password will vary. Please refer to your manufacturer’s documentation.