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How to Create an Automatic Email Reply and/or Set Email Forwarding

Using the Campus Account Utility, faculty and staff — and students, too — can create an automatic email reply to be sent in response to incoming mail (one reply per week to any given sender). If you would like incoming messages to be forwarded to another email address while you’re gone, that feature is available, too. Autoreply and forwarding can be used together or separately. If you simply want to forward your mail without sending a prewritten reply, use the forwarding feature only.

To use either (or both) feature(s), go to the following location on the Web:

http://www.csun.edu/account

Follow the steps below. If you want to set both an automatic reply and message forwarding, set the automatic reply first and then return to the Email Options menu and set message forwarding.

1. On the Login Authentication page, enter your CSUN Username (e.g., xyz12345) and Password and then click the LOG IN button.
2. From the Account Services menu on the Campus Account Information page, choose (click) Email Options from the Account Services menu.
3. From the Set Email Options menu on the Email Options page, choose the option desired — Automatic Reply or Message Forwarding.
4. Follow the instructions on the subsequent page.
5. When finished, click the START button.

Your autoreply and/or message-forwarding request will be activated within ten minutes of submission.

Deactivating the Autoreply or Forward

When you want to resume reading your mail (and/or stop forwarding messages) follow the procedure described above with the following exceptions:

• Omit Step 4.
• In Step 5, click the STOP button.