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Netscape Messenger 7.2 – Configuration Instructions

These instructions are intended to provide Faculty and Staff members with Netscape Messenger 7.2 configuration assistance for their home and campus computers.  Faculty and Staff members who require additional assistance with configuring Netscape Messenger 7.2 for their campus computer should contact their local technical support staff.

NOTE: Off-campus users who connect to the Internet using a non-CSUN Internet Service Provider (ISP) such as AOL or EarthLink, as opposed to connecting to CSUN's Dial-up service (i.e. 818-677-6700), pay special attention to those areas which are noted by "3rd party ISP users." As a 3rd pary ISP user, you will need to acquire the following additional information from your Internet Service Provider (ISP) before proceeding.  CSUN's IT Help Desk does not have access to this information.

  1. Locate your CSUN 'Username' (example: jsmith), your Password, and your CSUN email address (example: john.smith@csun.edu).
  2. Open Netscape Messenger 7.2:
  1. Click File located on the menu bar and then click ‘New Account’.
  2. New Account Setup
  3. Select Email account and then click Next.
  4. Creating Your Identity
  5. Input your personal information into the respective fields.

3rd party ISP users: For the Email Address, enter the email address provided to you by your ISP. Do no input your CSUN email address here or you will be unable to send email to any CSUN email recipient.

  1. Click Next.
  2. Selecting Server Information
  3. Select POP or IMAP and then enter the name of the incoming and outgoing mail servers.

NOTE: Select POP if you plan to download your email from CSUN's email server to your local computer (i.e. the computer that you are now configuring Microsoft Outlook 2003 on). 

Select IMAP if you will want to be able to view your email messages from more than one computer.  Keep in mind, all email messages stored on the campus mail server under your account will count towards your email quota.

NOTE: 3rd party ISP users: Enter the SMTP mail server name provided to you by your ISP.

  1. Click Next.
  2. Creating Incoming and Outgoing User Names
  3. For both the Incoming User Name and Outgoing User Name enter  your CSUN Username (example: jsmith or jsm98234) and click Next. This information is usually filled in automatically.
  4. Creating Account Name
  5. Enter a name for your new email account and click Next.
  6. Overview of Final Account settings
  7. Verify your new email account settings and click Finish.
  8. On the menu bar click Edit > Mail & Newsgroups Account Settings.
  9. Mail & Newsgroups Account Settings;
  10. Click Server Settings right below the name for your new email account.
  11. Mail & Newsgroups Server Settings
  12. Click the check–box labeled Use secure connection (SSL)
  13. Next, click Outgoing Server (SMTP) below the name for your new email account.
  14. Mail & Newsgroups Outgoing Server (SMTP) Settings
  15. Click the check–box labeled Use name and password.
  16. Enter your CSUN Username(example: jsmith or jsm12345) into the field labeled User Name:
  17. Select the TLS option located under the Use secure connection: heading.

3rd party ISP users: Do not check the box that corresponds to Use name and password and do not select the TLS option located within the Use secure connection. Contact your ISP to find out if they require you to select any these options for their SMTP server.

  1. Click OK.

If you have any questions regarding this page, or would like assistance with setting up your email account, please contact the IT Help Desk at campus extension 1400, by email to helpdesk@csun.edu or visit the Computer Support Walk in Center in the Oviatt Library room 29.