Below, is a list of the most frequently asked Moodle questions by students. You may navigate by selecting the links below. If you cannot find the answer to your question below, you may contact us at (818) 677-3443, visit us in OV 34 (garden-level of the Oviatt Library), or email ftc@csun.edu. Our offices and support representatives are available Monday - Friday, 8am - 5pm; excluding campus holidays.
- How do I log in to Moodle?
- Why doesn't one of my courses appear under My Courses list?
- The course I am trying to access asks for an enrollment key. How do I get the enrollment key?
- There is a Moodle iOS app. Can I use that?
- How do I upload/change my profile picture?
- How do I post to a forum?
- How do I submit an assignment through Moodle?
- How do I take a quiz?
- What is a Collaborate session?
- How do I access a Collaborate session in Moodle?
- How do I access a Collaborate recording?
- How do I set up my audio for a Collaborate session?
- Where can I find additional training on Collaborate?
- I have to use a clicker in my class but I don't know how to use it. What do I do? (under construction)
- I am receiving a lot of emails from forums in a course. How do I make them stop?
- I can't open a file uploaded to Moodle by my instructor. How come?
- How do I remove past courses from My Courses list?
- Where can I obtain additional Moodle training?
- I enrolled in a course in the Tseng College. Is it any different?

