User ID and Password

Activate Your Account

Your network account is your gateway to access key applications and resources such as email, SOLAR, and network storage space. Full and part–time students, faculty or staff members can obtain a University user ID and password by doing the following:

Students

1. Locate your Admissions Application Acknowledgement letter sent to you from Admissions and Records. The Admissions Application Acknowledgement letter contains your user ID and initial password.
2. Visit the "CSUN Login" page, and enter your user ID and initial password.
3. Follow the subsequent instructions to activate your user ID and password.

Faculty

1. Your user ID and password will be issued when you sign–in with Human Resources. If you have not already done so, bring your completed New Employee Sign–In Form to the Human Resources office located in Room 165 of the University Hall building. The sign–in hours at Human Resources are Monday through Friday, 9:00 AM to 4:00 PM. For help locating University Hall, please visit our campus maps.
2. Visit the "CSUN Login" page, and enter your user ID and initial password.
3. Follow the subsequent instructions to activate your user ID and password.

Faculty Temporary ID and Password

A temporary User ID and password can be issued to those Faculty members who:

1. Have accepted formal offers to work for the University, and
2. Have not yet started teaching at the University (i.e. your start date is a future date)
3. Are sponsored by their department chair's office (this does not have to be your department chair) to have a temporary faculty account

To request a temporary User ID and password, please have an administrator working in your  department chair's office send an email to the University Help Desk with the following information:

1. The complete name, telephone number, and email address of your sponsor
2. Your complete legal name
3. Your start date
4. Your 9–digit CSUN ID number (if available)
5. Your non-CSUN email address (so that we have a way to contact you before your account is set up)
6. Your off campus telephone number (this is not required, but is useful if we need to contact you for any clarifications or additional information)

Staff

1. Your user ID and password will be issued when you sign–in with Human Resources. If you have not already done so, bring your completed New Employee Sign–In Form to the Human Resources office located in Room 165 of the University Hall building. The sign–in hours at Human Resources are Monday through Friday, 9:00 AM to 4:00 PM. For help locating University Hall, please visit our campus maps.
2. Visit the "CSUN Login" page, and enter your user ID and initial password.
3. Follow the subsequent instructions to activate your user ID and password.

Forgot Your Password

If you forget your password, visit the "Forgot Password" page. You will be prompted to enter your user ID and answer your authentication question. If you need additional assistance, call the University Help Desk at (818) 677–1400 or email at helpdesk@csun.edu.

Change Your Password

If you need to change your password, visit the "CSUN Login" page and enter your user ID and password. Select the Change Your Password link and you will be prompted to enter a new password. Then you will select the “Update Password” button. Your password will be changed. Please note that a valid password must contain the following elements:

• Standard U.S. keyboard characters only (such as the letters A through Z, the numbers 0 through 9, or the special characters on the top row of the keyboard)
• A minimum of 6 characters
• A maximum of 8 characters
• At least 1 number
• At least 1 of these special characters: ! $ & * < >

Forgot Your User ID

If you forget your user ID, you can search for it by going to the "Account (User ID) Search" page. You should enter your email address, your first name, your last name, and then click Search. Your user ID will be displayed if found by the system.

Need Additional Help?

If you have additional questions regarding your user ID or password, please contact the University Help Desk.