California State University, Northridge

New Student Email

Introduction

Access Your Student Gmail Account

Gmail FAQs

Support

Introduction

Cal State Northridge launched a new student email system powered by Google to replace the old student Webmail system. Students' new Gmail account provides them with an updated "@my.csun.edu" email address. For example, if a student's previous email address was "jane.doe.99@csun.edu," their updated address is "jane.doe.99@my.csun.edu." Students who do not know their CSUN email address can search for their name at https://www.csun.edu/peoplefinder/ and select Student under "Search Type."

Students can access their Gmail account from the CSUN homepage by clicking on the Gmail button next to the myNorthridge Portal Login. Students should note that they cannot access their student Gmail account from Google's standard Gmail login page.

Students' Gmail account will serve as their official email account with the university which means that the university will use it for official university communications. Just as with their "@csun.edu email" account, students will be responsible for monitoring their Gmail account and the information sent to the account by the university. Students who previously used the auto-forward feature to send their CSUN Webmail to a personal email address should note that these settings were not transferred to their new Gmail account. Students will need to establish any desired email forwarding options within the Settings option of Gmail.

Access Your Student Gmail Account

Prior to accessing Gmail for the first time, you are required to reset your CSUN password.

To change your password:

1. Log in to the myNorthridge Portal.
   
   
2. Locate the Technology Resources pagelet.
   
   
   
   Note: If you don't see this pagelet, you may have to enable it in your personal settings. To enable the Technology Resources pagelet:
• Click on Personalize from the navigation box on the top right–hand corner.
  
  
• You will be routed to the "Personalize Content" page.
  
  
• Select the box next to Technology Resources under "Pagelets for Students."
• Return to your myNorthridge Portal homepage.
3. Click on the Change My Password link inside the Technology Resources pagelet.
   
   
4. You will be routed to the "Change my Password" page.
5. Enter your existing password in the Old Password field.
6. Enter your new password in the New Password field. Your new password must contain:
   • A minimum of 6 characters
   • A maximum of 8 characters
   • At least 1 number
   • At least 1 of these characters: ! # $ " * <>
7. Click on the Change Password button.
   
   
8. Once your password has been successfully reset, you will be routed to a "Password Change Successful" page.
   
   
9. You are now ready to access your new Gmail account!

To access Gmail:

1. Visit the CSUN homepage at http://www.csun.edu.
2. Click on the Gmail button located next to the myNorthridge Portal Login.
3. You will be routed to the "Gmail for Students" page. On this page, you will be asked to login to Gmail with your CSUN email prefix (jane.doe.99). If you do not know your CSUN email address, you can locate it by completing these steps:
   
   • Log in to the myNorthridge Portal.
   • Locate the "My Path to Graduation" pagelet.
   • Click on the Student Center (SOLAR) link.
   • Your Campus Email Address is listed under "Personal Information."
4. Enter your CSUN email prefix (jane.doe.99) in the Username field.
   
5. Enter your new CSUN password in the Password field.
6. Click on the Sign In button.
7. Accept Google's Terms of Service.
8. You now have Gmail!

Gmail FAQs

For answers to some of the most frequently asked questions, visit: http://www.csun.edu/it/services/studentemailfaq.html

Support

You can also receive support by contacting the IT Help Center by phone (818-677-1400), online (http://support.csun.edu) or in person (Oviatt Library, room 33).