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Phones and Voicemail

Phones are an integral component of the University’s technology infrastructure.  Most university phones utilize the voice-over-IP (VOIP) system which integrates phone usage with the computer network.  This integration significantly reduces calling costs while providing robust benefits for our faculty and staff.  

A few of the most common features include:

If you are a first–time user, please review the Phone and Voicemail Guide to learn about the proper configuration and setup of your phone and voicemail.

How do I order a new phone?

Submit a SOLAR Financials chargeback request.  Available phone options and prices are listed on the IT Service Price List.

How do I request service for my phone?

If your phone is not working properly, or you need assistance with voicemail, contact the IT Help Center.

What if I forgot my voicemail password?

Contact the IT Help Center.