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Desktop Administration & Services Committee

Overview:

The Desktop Administration and Support Committee (DASC) is an ad-hoc working group reporting to the Technology Infrastructure and Services Committee and convened by IT division management to address specific desktop computing operational needs.  DASC provides a forum for discussing technology issues, sharing and recommending technology best practices, and communicating plans for changing information technology services. 

All campus technical staff are invited to quarterly DASC meetings with the goal of information dissemination and sharing. One of the quarterly meetings may be scheduled as a technology vendor fair, coordinating campus visits of key vendors such as Dell, HP, and Apple.

Responsibilities:

  • Provide leadership and coordination using tools, processes and best practices to foster efficient, secure, consistent, and service-oriented administration and support of University desktop technology.
  • Represent the local technology concerns (college, division, auxiliary) and serve as a conduit back to the unit for information learned at the DASC meetings.  
  • Provide input and counsel on operational and strategic information technology plans relating to desktop computers.
  • Participate in the planning, testing, and implementation phases of campus technology projects as they pertain to desktop computers.
  • Develop and recommend best practices for administering devices within the campus Identity and Access Management tool - Active Directory.
  • Develop and recommend University desktop hardware and software standards.
  • Develop and recommend best practices for asset management, software deployment, patch deployment, computer backup and recovery, remote assistance, and remote access.
  • Recommend desktop hardware and software best practices for procurement and management, including license management, hardware inventory and de-provisioning, and negotiations with vendors.

Membership (appointed by ETSC annually):

DASC Members: FY 2014 – 2015

NameRole
Zack HillbrunerIT Director, User Support Services (chair)
Steve DeLucaAssociated Students, Technical Lead
Alexander GonzalesUniversity Student Union, Technical Lead
Felicia MorariuAcademic Affairs & Provost's Office, Technical Lead
Karen PrimmAdmissions & Records, Technical Lead
Paul SchantzStudent Affairs, Technical Lead
Celeb FaheyMike Curb College of Arts, Media & Communication, Technical Lead
Claudia GarciaBusiness & Economics, Technical Lead
Son GiangScience & Mathematics, Technical Lead
John LaFreniereHealth & Human Development, Technical Lead
Michael McFarlandLibrary, Technical Lead
Chhan MechHumanities, Technical Lead
Jim MoranTseng College, Technical Lead
Anthony NguyenMichael D. Eisner College of Education, Technical Lead
Mark SiegmundEngineering & Computer Science, Technical Lead
John WallSocial & Behavioral Sciences, Technical Lead
Elizabeth WhirledgeManager for Academic Resources (MAR)

Note: Other IT representatives will attend as needed. All campus technical staff are invited to quarterly DASC meetings.

Committee Classification:

Advisory to TISC.