Information Technology (IT) governance committees have been established for each major area of technology (e.g. academic, administrative, infrastructure). These governance committees influence CSUN’s information technology strategy and priorities for technology initiatives. They provide advice on methods to improve services, identify emerging technology needs, enhance teaching and learning, and plan for new technologies.
Specifically, CSUN IT governance:
- Provides an efficient way for the IT division to consult with representatives of the major constituents it serves before implementing changes in technology and services,
- Enables academic and administrative leaders to recommend the priorities for technology investments and confirm they are consistent with institutional priorities,
- Brings together individuals with responsibility for supporting campus technologies in collaborative forums to discuss how best to manage these services, and
- Helps the IT division and college technical staff anticipate new needs and priorities by engaging leaders from around the University in regular conversations about their future needs.
Effective IT governance:
- Focuses technology investments on the highest institutional priorities and maximizes the benefits they create,
- Enables effective decision-making by directly engaging the constituents who are impacted by them,
- Creates a greater understanding of the challenges of managing technology among institutional leaders which builds greater support for the need for technology investments, standards and policies,
- Provides the IT division with constructive feedback on how and where to improve its services which increases overall satisfaction, and
- Provides a collaborative framework to build trust between the IT division and local technology leaders.
The IT governance committees described below serve to advise the Executive Technology Steering Committee (ETSC) which is led by the Vice President of Information Technology. The ETSC provides overall guidance and direction for the other committees, is advisory to the President and thus links IT governance to the President’s Cabinet.
In addition to the IT governance structure, the University will continue to utilize ad-hoc technology working groups as the needs of the University shift. Examples of current ad-hoc working groups are Computer and Mobile Devices Committee, Classroom Technology Committee, SOLAR Leads, and ADA Accessibility.
The Vice President for Information Technology/CIO will review the need for such communities of technology focus each year and make recommendations to the ETSC regarding any changes to their composition.