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2008 CSU Help Desk Leadership Conference

Documents on this site can be viewed using free downloads of Adobe Acrobat Reader or Microsoft Word Reader software.

Vendors

  • BMC Remedy
  • Dell
  • Extron Electronics
  • FrontRange
  • HP
  • LANDesk
  • Lenovo
  • Numara Software
  • RightAnswers

Sponsors

  • Help Desk Institute
  • Lenovo

Event Overview

The 3rd annual CSU Help Desk Leadership Conference was a huge success!  Sixty Help Desk Managers and IT professionals from 19 of the 23 CSU campuses came together to view presentations, engage in group discussions, and to learn about Help Desk products and services.

2008 Conference Schedule

Schedule

Conference Presentations

The presentation materials from the conference are available for viewing and downloading from the presenter's websites. If you have any questions please contact Chris Olsen at (818) 677-4676 or chris.olsen@csun.edu.

List of Presentations

 

2009 Help Desk Leadership Conference

The 2009 Help Desk Leadership Conference will be hosted by CSU, Sonoma.