Faculty and Staff IT Resource Page
Welcome to your Department's IT Support Page. It is our goal to make this your one-stop for finding information regarding Equipment, Services, and other informaiton to help you get the most out of resources avialable to you from the Department, College, and University. If there is something you are looking for and can not find, please contact us and we'll make every effort to assist you in every way we can.
General Information & Services
Storage Resources:
Having a Backup Plan in place is only as effective as the cohesion between the people, technology, and processes in place. The Department acknowledges that people are the foundation to a sound implementation of a backup & restore process. Therefore, it is our goal to provide you both with the Service AND Support necessary to help you get the most out of the resources available to you.
Secure Backup of Mission-Critical Data
Network-Storage allocation is provided to you at the University level. These locations are secured-storage areas which you may use in order to save your important data, files and documents. Use of these networked-based resources helps safeguard your files.
The following is a brief list of available resources along with descriptions, and a suggested best way approach.
K-Drive:
Upon logging into your workstation, a Networked-Drive is automaticaly mapped on your computer as ‘K-Drive’. This location is a user specific directory which is available only to you, and can be used to store all mission critical data. Benefits of using this networked-drive include:
- 1 Gigabyte Storage Quota
- Nightly & Off-Site Backups
- Real-Time Replication of your files to Backup File Server
- Local Tech Support to assist you recover lost or corrupted files
Restrictions: University's Active Directory will prevent you from downloading software (any 'exe' files), movies, and music. HHD Technical Support can help you should you need to download new programs. Call ex. 3912 for assistance.
Shared Network Storage:
There are several locations which are used to store commonly used files, and other data shared accross multiple users. Access and Permission is granted upon request and based on certain predefined security guidelines. Please contact the Department if you need more information
U-Drive:
The University provides all Faculty & Staff with networked-based storage. This directory is either automatically mapped to your computer as 'U-Drive' or can be configured to do so. Like the 'K-Drive' described above, this is also a user specific directory which is available only to you. Benefits of using this networked-drive include:
- 300mb Storage Quota
- Nightly Backups
- Tech Support via Help-Desk at x1400
For more information, and instructions on how to access your 'u-drive' from home download the following document: U-Drive Instructions.
Other Safety Tips:
Archive: When possible, archive older data onto CDs or DVDs. This will help you recover files should your computer suffer major hardware/software problems. Remember, all computers will fail at some point!
Flash/Thumb Drives and other mobile media devices: These devices are a great way to backup files you used most. Remember, to 'copy' not 'move' your files to these devices. The goal is to have multiple copies for recovery purposes.
Services:
The Department offers other IT and Media Related Services, and we are here to help you. Here is a brief list of these services but please feel free to contact us with any questions you may have.
- Poster Design
- Multimedia: Picture resize, crop, enhancements, other
- Media Conversion: VHS to DVD, DVD to VHS (you provide the media)
- Loaner Equipment (see below for more details)
Multimedia/Presentation Carts
The department of RTM has three Multimedia/Presentation Carts available for checkout on a'First Come First Serve' basis. These carts are equiped with: ( * please note specific equipment may vary)
- Computer with Windows XP
- LCD Projector
- * VHS/DVD Player
- * Wireless Access
- Speakers
- Software: MS Office 2003, SPSS
Reservations:
A sign-up book is available in the Main-Office work-room. Please sign up well in advance in order to avoid conflicts in schedule. If you need assistance with this process or required additional information please contact Pat Tabidian at x3205 or via email at pat.tabidian@csun.edu
Smart/Media-Ready Classrooms
Redwood Hall is equiped with one classroom which is equipment-ready for all your presentations needs. Media Cart reservations are not necessary for these classrooms and Faculty are encourage to make use of the equipment already inplace and/or to use their own laptops with the equipment available.
Redwood Hall, Classroom 155
RE 155 was converted by the University IT Media Services Department and is now identified by the University, as a ' Smart Classroom'. The equipment available in this classroom includes:
- Cealing mounted LCD projector and projection screen
- Laptop VGA connectivity to the projector
- VHS/DVD Player
- Sound system
- Telephone
Please note that you will need a key to access the 'black box' that houses the electronic equipment devices. You may contact Pat Tabidian (x3202) or Room Reservations, (818) 677-3283.
If you need technical assistance, training, or to report problems please contact Debbie Hellman at extension 3062, or via email at kevin.glasson@csun.edu
For more informaiton, please visit the following link: Click-Here
Loaner Equipment
Have a conference, presentation or special event coming up?
The department of RTM has equipment available which may be checked out on a 'First-Come Firt-Served' basis. These eqipment can be checked-out pending availability; please be sure to allow yourself plenty of time and make your reservations well in advance. Equipment available includes:
- Digital Still Picture Cameras
- Laptops
Please contact the Department for availability and reservations.
Contact(s)
If you have any questions or required additional information please contact:
Menchie Mendoza
Department of Recreation and Tourism Management
18111 Nordhoff St
Northridge, CA 91330-8269
(818) 677 - 7504
(818) 677 - 3207 fax
menchie.mendoza@csun.edu