Commonly Asked Questions
About calling HelpLine
Do You Want to Help?
Information on volunteering.
Online Help Now
Examples of problems we have helped people with
Want to Make A Donation?
It's tax-deductible
How to Contact Us
Address, phone numbers, e-mail and more
Volunteers Only
» Updated 01/17/2007
(Password required to
access this area)
CSUN Sundial article 2/15/2006.
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Depressed? Confused? Overwhelmed?
Lonely? Worried? Fearful? Anxious? Sad?
HelpLine volunteers are available to answer your calls
6:00 PM to 12:00 AM Sunday through Thursday
7:00 PM to 10:00 PM Friday and Saturday.
ALL CALLS ARE CONFIDENTIAL!
HelpLine is a team of telephone crisis response volunteers primarily serving the CSUN campus and the San Fernando Valley community.
What we believe:
- Life is sometimes hard. Challenges and difficulties are a part of life.
- Talking to someone can help cope with these challenges.
- People have within themselves the strength to overcome their problems.
- Trained volunteers can be a helpful first resource for people with difficulties and people in crisis.
What we offer:
- Trained, unbiased, respectful, volunteers to talk with you about your concerns.
- Referrals to various resources in your community for continuing help.
- Assurance that all calls are confidential and anonymous.
CSUN HelpLine Mission Statement
The Mission of the CSUN HelpLine is twofold: service to our community and individual enrichment of our volunteers. Therefore, we shall endeavor;
To serve our callers by offering free volunteer paraprofessional counseling, emotional support, factual information and appropriate referrals while empowering individuals to take control of their lives and choose courses of action for themselves;
To provide education and training for individuals interested in developing high quality therapeutic communication skills and a rewarding volunteer experience for HelpLine Listeners.
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If you found this Web-based information helpful,
please call the HelpLine at (818) 349-HELP
and let us know!
In accepting volunteers and in providing service to members of the community, the CSUN HelpLine adheres to the University policy of non-discrimination on the basis of sex, race, color, national origin, age, disability, marital status, religion or sexual orientation.
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Help is just a phone call away!
