Professional Development

Management & Leadership Oriented Programming

Programming that enhances one’s understanding of policies and procedures at CSUN and builds upon management and leadership skills has been identified throughout the coming year and categorized into six areas of interest.  The courses offered from year to year may vary, but the components/buckets will remain consistent.

Communication (C)
Diversity & Inclusion (DI)
Financial (F)   
Leadership (L)
Operational (O)
Team Development (TD)

You may read more about the courses available in each component, by selecting the desired component below:

Communication (C)

Performance Management: Drafting Effective PM Evaluations & Providing Useful Feedback – MPPs Only (TD, C)
(10/18/2017)

Facilitated by: Toni Strauja, Director, Employee Relations

Real employee growth and development occur when managers and staff talk on a regular basis.  If you’re interested in some tips on improving your performance feedback, attend this session to learn the critical steps for a collaborative and successful performance management process.  We’ll also discuss the staff evaluation instruments and contractual requirements to help you navigate our performance management process.

Attendees will gain an understanding of the philosophy, requirements, and tools which play a part in the performance management process; and learn the steps involved in drafting an effective performance evaluation.

 

Benefitting From Our Differences | Engaging In Creative Conflict (DI, C)
(11/29/2017)

Facilitated by: Susan Hua, Director, Office of Equity & Diversity

Of all the in-demand, 21st century skills that are “must have,” an inclusive innovator’s [I2] DNA is arguably the most critical.  From how to enhance your individual creativity to putting together the “right mix,” of talent, and getting the “mix to work,” in your teams, this action-packed workshop will enhance your Isuperpowers.  Through practical, evidence-based, tips & tools you’ll learn how to convert differences into creative fuel, and inclusion into an innovation engine that produces novel solutions to your toughest problems. 

 

When Coaching & Counseling are Not Enough: Taking Corrective Action, Improving Performance – MPP Only  (TD, C)
(04/10/017)

Facilitated by: Toni Strauja, Director, Employee Relations

One of the most important responsibilities is the ability to provide comprehensive performance feedback through coaching and counseling. We will discuss how to best conduct an effective discussion when faced with performance concerns as well as ongoing coaching and support through consistent, honest feedback throughout the year to employees who need to improve their performance.  Unfortunately, there are those rare instances when the desired improvement does not occur.  This training will focus on your responsibilities as a supervisor vs that of the appropriate administrator and the difficult task of taking corrective action when appropriate to address performance concerns through the progressive discipline process, employee’s rights through the grievance system, the Skelly process, and the State Personnel Board appeal process. 

 

Next Generation Collaboration for Breakthrough Impact (DI, C)
(03/08/2017)

It’s a new higher education landscape, more culturally complex, interconnected, “flat,” and dynamic than ever before.  Yesterday’s models of collaboration won’t work.  What you need are radical collaboration skills.  These “next-gen” capabilities will enable you to structure your collaborations in unexpected ways that spark higher levels of creativity; improve decision making; and maximize your performance and the performance of your colleagues. 

 

Respect In the Workplace (C, TD)
(03/01/2018)

Facilitated by: LifeMatters / Empathia

A healthy work environment promotes mutual respect and positive co-worker relationships. This session, designed specifically for supervisors, will help you promote or re-establish a respectful environment among your team.

 

Improving Team Interactions: Exploring the Instinctive Drives Tool - MPPs, Department Chairs, Leads Only(TD, C)
(11/08/2017)

Facilitated by: Toni Strauja, Director, Employee Relations

Instead of measuring personality or behavior, Instinctive Drives (I.D.™) System defines your natural instincts, your Instinctive Drives®. I.D. explains the innate needs that you must meet to achieve success and fulfillment across all areas of life.  We’ll show you how this tool can help you and your staff identify what you need to authentically be at your best, and how to identify others whose talents you can leverage to compliment your vulnerabilities.

 

Communication Secrets for Success (C)
(04/12/2017)

Facilitated by: Bridget Sampson, Faculty, Communication Studies and CEO, Sampson Communication Consulting

CSUN Communication Studies Lecturer Bridget Sampson will share highlights from her popular book, Communication Secrets for Success.  Addressing a wide range of professional and personal communication contexts, Communication Secrets for Success provides something for everyone. With 25 years of teaching at CSUN and her success as a consultant for clients such as Google Bridget will share tips and strategies that can be immediately applied to build confidence and improve relationships within the workplace and beyond.

Diversity & Inclusion (DI)

Benefitting From Our Differences | Engaging In Creative Conflict (DI, C)
(11/29/2017)

Facilitated by: Susan Hua, Director, Office of Equity & Diversity

Of all the in-demand, 21st century skills that are “must have,” an inclusive innovator’s [I2] DNA is arguably the most critical.  From how to enhance your individual creativity to putting together the “right mix,” of talent, and getting the “mix to work,” in your teams, this action-packed workshop will enhance your Isuperpowers.  Through practical, evidence-based, tips & tools you’ll learn how to convert differences into creative fuel, and inclusion into an innovation engine that produces novel solutions to your toughest problems. 

You’ll leave the workshop empowered to: connect-the-dots between divergent ideas in new ways that result in value-creating ideas; put together diverse, high-performing teams; and engender and manage constructive conflict as a source for creativity.

 

An Empowering Approach: Understanding & Responding to Campus Sexual Violence (DI)
(10/10/2017)

Facilitated by: Susan Hua, Director, Office of Equity & Diversity & Paria Zandi, Campus Care Advocate

As a member of the Matador community, it’s on all of us to create and maintain a campus climate where sexual and interpersonal violence are not tolerated. For many people, the idea of supporting someone who has endured sexual or dating/domestic violence is scary, often not because they don’t want to be supportive, but because they are not sure what to say or how to respond. Whether a student or colleague has disclosed to you that they’ve been sexually assaulted, it is important to be prepared and aware of resources -- both on and off-campus – to support survivors. This presentation will include skill-building components to help you feel more confident about helping survivors in a trauma-informed way as well as how to engage in university prevention efforts and strategies for bystander intervention.

 

Supporting Employees with Disabilities: How to Respond to a Disability-Related Accommodation Request (DI, O)
(TBA)

Facilitated by: Laurie Gold-Brubaker, Associate Director, Benefits & Workers Compensation & Susan Hua, Director, Office of Equity & Diversity

A good manager knows how to support employees! This interactive discussion will focus on how managers and supervisors can make sound decisions regarding reasonable accommodations for employees with disabilities.  We will cover key concepts including defining disability, understanding disability laws, recognizing and responding to requests for reasonable accommodation, and how to initiate the interactive process.

Financial (F)

Navigating the Audit Trail (F)
(02/06/2018)

Facilitated by: Howard Lutwak, Internal Auditor

There are risks in all aspects of the campus environment. Internal controls are the business practices, policies or procedures that help to minimize risk. This session will provide you with a foundation of risk and internal controls by understanding how they impact our daily lives as well as our work on campus. By attending this session, you will: be able to more readily identify departmental business risks; learn the importance of internal controls in all of our jobs at CSUN; be better prepared for potential audits; and learn the “red flags” of fraud.

 

Payroll Basics (O, F)
(10/04/2017)

Facilitated by: Brian Cummins, Director, Human Resources Services

This course is designed to provide supervisors information on how to navigate the time reporting process in order to review and approve time reporting for employees they supervise.

 

Budgeting In Action (F)
(02/28/2018)

Facilitated by: Edith Winterhalter, Director; Callie Juarez, Manager of Academic Resources, College of Humanities; and Cecille Avila-Robison, Resource Manager, Student Affairs

Learn how three different areas on campus develop, allocate, and manage their budgets and other resources. This overview of how budgeting is handled within these three divisions and how they interact when necessary, will provide you with useful knowledge and tips, and provide you with a greater understanding of the overall University budgeting process. 

 

The Intricacies of University Budgeting (F)
(12/06/2017)

Facilitated by: Sharon Eichten, Associate Vice President, Budget Planning and Management

Join us for a look at the Big Money picture: How the Governor’s and legislature’s budget plans turn into funding for the CSU; how the 23 CSU campuses receive funds, and how CSUN develops and balances the funding it needs, what it receives, and how it accounts for differences.  This session will provide you with a strong and long lasting understanding of bigger University budgeting process. 

Leadership (L)

Live2Lead: John Maxwell Leadership Event (L)
(10/06/2017)

Designed to equip you with new perspectives, practical tools and key takeaways, you’ll breathe new life into your leadership learning from world-class leadership experts during this information-packed half-day event simulcast broadcast live from Duluth, Ga.  Presenters include: John C. Maxwell, leadership expert, coach, and author; David Ramsey, Personal Money-Management Expert, Bestselling Author; Cheryl Bachelder, Former CEO, Popeye’s Louisiana Kitchen, Inc.; Warrick Dunn, Former NFL Running Back, Partner of the Atlanta Falcons. 

This event will take place off campus at Houses of Light, 19408 Londelius Street, Northridge. If you plan to attend this event, please contact Professional Development at x6566 for a CSUN specific promotional code ($79 Fee due at Registration) 

Managing During Critical Incidents: Leadership Issues for “Routine Emergencies” & Actual Crisis Events (L)
(11/15/2016)

Facilitated by: Anne Glavin, Chief of Police

In this session, MPPs and supervisors will better understand the structure and organization of the University framework (who does what and when) in response to routine and critical incident emergencies on campus.  

Learn about providing advice to help staff remain calm and understand the emergency response process, information flow and actions to take (or not) in a given situation. We will also discuss expectations for management personnel and how to prepare for emergencies ahead of time on a departmental level.

When Coaching & Counseling are Not Enough: Taking Corrective Action, Improving Performance – MPPs(L, TD, C)
(04/10/2018)

Facilitated by: Toni Strauja, Director, Employee Relations

One of the most important responsibilities is the ability to provide comprehensive performance feedback through coaching and counseling. We’ll discuss how to best conduct an effective discussion when faced with performance concerns as well as ongoing coaching and support through consistent, honest feedback throughout the year to employees who need to improve their performance.  There are those rare instances when the desired improvement does not occur. This training will focus on your responsibilities as a supervisor vs that of the appropriate administrator and the difficult task of taking corrective action when appropriate to address performance concerns through the progressive discipline process as well as employee’s rights through the grievance system, the Skelly process, and the State Personnel Board appeal process. 

 

Leading vs Managing – Making the Most of Your Time with Your Team – MPPs(L, TD, C)

Facilitated by: Marissa Szem-Stafford, Szem-Szem Consulting - Pending

(__/__/2018)

Whether you’ve been supervising for months or years, it’s a good idea every-now-and-then to examine and evaluate your actions.  Do you rely too much on managing your team and forget about leading them?  We’ll take a fresh look at the fine balance between these two critical roles and discuss how to shift your actions appropriately and effortlessly.

 

Improving Team Interactions: Exploring the Instinctive Drives Tool (TD, C)

Facilitated by: Toni Strauja, Director, Employee Relations

(11/08/2017)

Instead of measuring personality or behavior, Instinctive Drives (I.D.™) System defines your natural instincts, your Instinctive Drives®. I.D. explains the innate needs that you must meet to achieve success and fulfillment across all areas of life.  We’ll show you how this tool can help you and your staff identify what you need to authentically be at your best, and how to identify others whose talents you can leverage to compliment your vulnerabilities.

 

Understanding Audit & Risk: Why They Matter to You (L, O)
(09/18/2017)

Facilitated by: Howard Lutwak, Director of Internal Audit and Lisa Telles, Manager, Insurance and Risk Management

This workshop will help you understand why audit and risk awareness matter to you, your department, and the campus.  You will learn about the roles and responsibilities of the Risk Management department and the Internal Audit Department and how they help the campus mitigate risk.   

 

Praesidium Training: Ensuring the Safety of Minors on Campus (L, O)
(10/11/2017) 9:00 – 11:00 AM and 1:30 – 3:30 PM Oviatt Library Ferman Presentation Room

Facilitated by: Jessica Scibona, Safety Analyst with Praesidium and Lisa Telles, Manager, Insurance and Risk Management

Join Praesidium on Wednesday, October 11, 2017 for an abuse presentation training addressing the protection of minors.  This presentation will provide attendees with an understanding of child sexual abuse in a university setting: how abuse and false allegations occur, best practices when interacting with minors, and how to report a range of concerns. 

Recommended attendees include:

  • Employees and volunteers (state-site and auxiliary) working directly with youth programs: camps, clinics, academic events, childcare, tutoring, mentoring, outreach, etc.
  • Youth program leadership
  • Individuals working with minors in laboratories, internships, and research programs
  • Key campus stakeholders from Student Affairs, Residence Life, Athletics, Recreation, Conference and Event Planning, Admissions

Operational (O)

Payroll Basics: For Timekeepers and Approvers (O, F)
(10/04/2017)

Facilitated by: Brian Cummins, Director, Human Resources Services

This course is designed to provide supervisors information on how to navigate the time reporting process in order to review and approve time reporting for employees they supervise.

 

Understanding How CSUN’s Classification & Compensation System Works (O)
(11/28/2017)

Facilitated by: Mika Williamson, Director, Recruitment Services and Lynn Marks, Manager, Classification & Compensation

We will discuss the factors that are, and are not used in determining the appropriate classification, the types of reviews conducted in the classification process, potential reclassification impact(s), and classification appeal process. Supervisors & Managers attending this session will gain an understanding of: the important components of an effective staff position description, a staff classification review, and in-range progression processes; and the connection between an accurate description, proper compensation, and effective performance management.

 

Life Happens: Coordinating the Leave Process for Employees (O)
(TBA)

Facilitated by: Laurie Gold-Brubaker, Associate Director, Benefits & Workers Compensation and Karyn Cote, Wokers’ Compensation and Leave of Absence Specialist

Whether planned or unforeseen, employees sometimes need to ask for time away from work. Here we’ll discuss the types of leave programs available, and most importantly, your role in the coordination process.

 

Finding the Right Fit – Conducting an Effective Interview (O)
(02/13/2018)

Facilitated by: Mika Williamson, Director, Recruitment Services

It is now more important than ever to be efficient and effective in the recruitment process. Hiring the right person makes all the difference for everyone involved. We will discuss job success factors and how to develop behavioral questions to determine which candidates possess the best "fit" for any given job.

 

Understanding Audit & Risk: Why They Matter to You (L, O)
(09/18/2017)

Facilitated by: Howard Lutwak, Director of Internal Audit and Lisa Telles, Manager, Insurance and Risk Management

This workshop will help you understand why audit and risk awareness matter to you, your department, and the campus.  You will learn about the roles and responsibilities of the Risk Management department and the Internal Audit Department and how they help the campus mitigate risk.   

 

Praesidium Training: Ensuring the Safety of Minors on Campus (L, O)
(10/11/2017) 9:00 – 11:00 AM and 1:30 – 3:30 PM Extended University, Room 101

Facilitated by: Jessica Scibona, Safety Analyst with Praesidium and Lisa Telles, Manager, Insurance and Risk Management

Join Praesidium on Wednesday, October 11, 2017 for an abuse presentation training addressing the protection of minors.  This presentation will provide attendees with an understanding of child sexual abuse in a university setting: how abuse and false allegations occur, best practices when interacting with minors, and how to report a range of concerns. 

Recommended attendees include:

  • Employees and volunteers (state-site and auxiliary) working directly with youth programs: camps, clinics, academic events, childcare, tutoring, mentoring, outreach, etc.
  • Youth program leadership
  • Individuals working with minors in laboratories, internships, and research programs
  • Key campus stakeholders from Student Affairs, Residence Life, Athletics, Recreation, Conference and Event Planning, Admissions

Team Development (TD)

Performance Management: Drafting Effective PM Evaluations & Providing Useful Feedback – MPPs Only (TD, C)
(10/18/2017)

Facilitated by: Toni Strauja, Director, Employee Relations

Real employee growth and development occur when managers and staff talk on a regular basis.  If you’re interested in some tips on improving your performance feedback, attend this session to learn the critical steps for a collaborative and successful performance management process.  We’ll also discuss the staff evaluation instruments and contractual requirements to help you navigate our performance management process.

Attendees will gain an understanding of the philosophy, requirements, and tools which play a part in the performance management process; and learn the steps involved in drafting an effective performance evaluation.

 

Documentation Can Help Raise the Bar for You and Your Employee(s) (TD)
(02/13/2018)

Facilitated by: Toni Strauja, Director, Employee Relations

Routinely documenting an employee’s performance, as well as your coaching, counseling or disciplinary conversations can serve as a dynamic tool for performance evaluations and goal setting. We’ll discuss creating proper documentation, the benefits and hazards of electronic documentation, and strategies to teach your employees how to document their own performance.

 

When Coaching & Counseling are Not Enough: Taking Corrective Action, Improving Performance – MPP Only  (TD, C)
(04/10/2018)

Facilitated by: Toni Strauja, Director, Employee Relations

One of the most important responsibilities is the ability to provide comprehensive performance feedback through coaching and counseling. We’ll discuss how to best conduct an effective discussion when faced with performance concerns as well as ongoing coaching and support through consistent, honest feedback throughout the year to employees who need to improve their performance.  There are those rare instances when the desired improvement does not occur. This training will focus on your responsibilities as a supervisor vs that of the appropriate administrator and the difficult task of taking corrective action when appropriate to address performance concerns through the progressive discipline process as well as employee’s rights through the grievance system, the Skelly process, and the State Personnel Board appeal process. 

  

Respect In the Workplace (C, TD)
(03/01/2018)

Facilitated by: X X, LifeMatters/Empathia

A healthy work environment promotes mutual respect and positive co-worker relationships. This session, designed specifically for supervisors, will help you promote or re-establish a respectful environment among your team.

 

Improving Team Interactions: Exploring the Instinctive Drives Tool (TD, C)
(11/08/2017)

Facilitated by: Toni Strauja, Director, Employee Relations

Instead of measuring personality or behavior, Instinctive Drives (I.D.™) System defines your natural instincts, your Instinctive Drives®. I.D. explains the innate needs that you must meet to achieve success and fulfillment across all areas of life.  We’ll show you how this tool can help you and your staff identify what you need to authentically be at your best, and how to identify others whose talents you can leverage to compliment your vulnerabilities.