Hearing and Seeing the Customer Experience
Session Information
- Session ID
- OTH-029
- Date & Time
- Wednesday, February 27, 2013 - 4:20 PM PST
- Location
- Manchester H, 2nd Floor
Session Description
Track/Topic: Other
Session Type: General Track
We talk about the law, but there is a new lens that is more important than any law. The voice of the customer.
Presenter(s)
- Jenny Lay-Flurrie
Microsoft
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