2001 Conference Proceedings
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HIGHER EDUCATION: DEVELOPING AN INFORMATION TECHNOLOGY
ACCESSIBILITY PLAN
Terry Thompson
Coordinator of Assistive and Information Technology
North Carolina State University
terry_thompson@ncsu.edu
Voice: 919-513-3556
TDD: 919-515-8830
As electronic and information technology plays an
ever-increasing role in higher education, it is increasingly
critical for post-secondary educational institutions to ensure
their technology is accessible. The first step toward this goal
is developing an Information Technology Accessibility (ITA)
Plan.
An ITA Plan should be the result of a careful evaluation of
current campus computing resources, including current assistive
technology, and current and anticipated accessibility needs. An
ITA Plan should involve identification of, discussions with, and
empowerment of key participants. Since most colleges and
universities are understaffed in assistive technology, the
planning process should be viewed as an opportunity for
teambuilding. Establishing an diverse, expansive, and effective
team will not only make life easier for the designated AT
coordinator, but it will help to establish accessibility as part
of the mainstream campus IT decision-making process, rather than
as a separate consideration. Suggested team members may include
(but are not limited to) the following groups:
- Students, faculty and staff with disabilities
- Persons of significant authority (e.g., Vice Provosts,
Vice
- Chancellors, Deans, etc.)
- Persons of significant technical influence (i.e., systems
staff, including those who support global campus computing and
those who support individual colleges, departments and
libraries)
- Persons with influence over web content (e.g., webmasters,
web skills trainers, web server administrators)
- Staff who work most closely with students with disabilities
(e.g.,
- Disability Services staff)
- Community resources (e.g., Tech Act sites, independent living
centers, etc.)
Any and all other interested parties
Having completed an ITA Plan in September 2000, the presenter
will discuss the components of North Carolina State
University’s plan, and the process by which their plan was
developed and is being implemented. NC State, like many
institutions, currently provides the majority of its assistive
technology through centralized AT labs. NC State's ITA Plan calls
for a combined model, in which the existing AT labs continue to
be maintained, but an increased emphasis is placed on distributed
accessibility. Distributed accessibility will allow students with
disabilities to access computing resources in non-segregated
settings in their own colleges or in general purpose computing
facilities.
NC State's ITA Plan specifically establishes the following
initiatives:
- Install, test and implement a wide variety of assistive
technologies across campus
- Develop a program by which training is provided to faculty,
staff and students on assistive technologies
- Assess the accessibility of all official NC State web pages,
and work toward correcting those pages that are inaccessible by
providing feedback and support to web authors
- Develop a program by which training is provided to faculty
and staff on accessible web design
- Develop an accessibility testing program, which evaluates
information technology, including general-use computer software
applications, for accessibility
Each of these initiatives will be discussed in more detail in the
presentation. In addition, the presenter will facilitate audience
discussion regarding other institutions' AT plans, policies,
practices, funding solutions, staff solutions, and other topics
related to AT and accessibility in higher education.
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