Business Administration, B.S.

• Dean: William Jennings
• Juniper Hall (JH) 3105
• (818) 677-2455
• www.csun.edu/busecon
• Associate Dean: Judith Hennessey
• Juniper Hall (JH) 3109
• (818) 677-2466
• www.csun.edu/~busadmn

Programs

Undergraduate

• Business Administration, B.S.
• Business Law Option
• Financial Services Option
• Global Supply Chain Management Option
• Real Estate Option
• Systems Operations Management

Business Majors

A Business Major is any student majoring in Accountancy; Finance; Information Systems; Management; Marketing; or Business Administration with an option in either Business Law, Financial Services, Global Supply Chain Management, Real Estate, or Systems and Operations Management.

Common Requirements for the Bachelor of Science Degree in Business Administration

Check course descriptions for prerequisite courses. Prerequisites must be completed prior to enrolling in the course.

1. Common Lower Division Business Core (27 Units)

• COMP 100 Computers: Their Impact and Use (3)
• ENGL 205 Business Communication in its Rhetorical Contexts (3)
• ECON 160 Principles of Microeconomics (3)
• ECON 161 Principles of Macroeconomics (3)
• MATH 103* Mathematical Methods for Business (3)
• SOM 120** Basic Business Statistics (3)
• ACCT 220 Introduction to Financial Accounting (3)
• ACCT 230 Introduction to Managerial Accounting (3)
• BLAW 280 Business Law I (3)

* MATH 103 or a higher level mathematics course must be completed with a grade of C or higher.

** The 4-unit MATH 140 course also satisfies this requirement

2. Common Upper Division Business Core (19 Units)

• BUS 302 Gateway Experience (3)
• BUS 302L Gateway Experience Laboratory (1)
• FIN 303 Financial Management (3)
• MGT 360 Management and Organizational Behavior (3)
• MKT 304 Marketing Management (3)
• SOM 306 Operations Management (3)
• BUS 497 Capstone (3)

Business Law Option

Department of Business Law

• Chair: Melanie Stallings Williams, J.D.
• Juniper Hall (JH) 3121
• (818) 677-2905
• www.csun.edu/blaw

Faculty

• Michael E. Chaplin
• Carol A. Docan
• Nina Golden
• Kim R. Greenhalgh
• Penelope R. Jennings
• Leonard J. Rymsza
• Kurt M. Saunders
• Melanie Stallings Williams
• Bruce Zucker
• Kiren Dosanjh Zucker

Faculty Emeritus

• George Baechtold
• Steven A. Freeman
• Henry B. Niles
• Thomas J. Shannon
• Robert A. Sternberg

Mission

The mission of the Department of Business Law is to enable students, through excellence in teaching, to recognize and analyze legal issues arising in the business environment.

The Major

Department of Business Law Department offers a course of study leading to a Bachelor of Science Degree in Business Administration with an option in Business Law.

Bachelor of Science Degree in Business Administration with an Option in Business Law prepares students to analyze complex problems, think critically, and communicate effectively while learning the legal principles pertinent to making business decisions.

Careers

The Business Law option is valuable preparation for careers in a variety of fields, including governmentally-regulated industries, for example banking, insurance, securities, and real estate. It is also useful for careers in risk management, contract administration, public affairs, finance, management, legal and judicial support services and employment relations. It is well suited for students who plan careers in industries that are highly regulated, for example banking, insurance, securities, health care, and real estate. It is useful for entrepreneurs. It is focused on the legal applications of business decisions, and so is useful in a variety of careers.

Academic Advisement

All department faculty are available during their scheduled office hours to advise students during the semester, with assigned department faculty available during registration periods. All faculty are attorneys who are available to advise and counsel students who are considering law school. Information regarding law school and legal careers is available on our website.

Special Grade Requirements

Transfer students should be aware that no grade lower than a C will be accepted from another institution to satisfy Department or College of Business and Economics requirements.

Business Majors

A Business Major is any student majoring in Accountancy; Finance; Information Systems; Management; Marketing; or Business Administration with an option in either Business Law, Financial Services, Global Supply Chain Management, Real Estate, or Systems and Operations Management.

Student Learning Outcomes of the Undergraduate Program

Classes are taught using the Socratic method with its goal of participatory learning and the development of reasoning skills. This active learning process requires students to articulate their analysis, to develop and defend positions, to think critically and to engage in problem-solving. Students learn to formulate an effective legal analysis by synthesizing information, identifying legal issues, distinguishing relevant from irrelevant facts, using facts and law to support argument, reasoning by analogy, and reaching conclusions based on analysis. In addition, students in all courses study ethical issues in a business context, with actual topics dependant on course content.

Upper Division Required Courses for the Option In Business Law (24 Units)

• BLAW 308 Business Law II (3)

1. Business Law Elective Units (15 units):

Note: ECON 365 or 411 may be taken for 3 of the units (unless that course has already been taken to satisfy the Business Breadth Requirement). Students are encouraged to take an experiential-learning (service-learning or internship) course. One service-learning course or internship course in the college or university (from outside the department) may be taken for 3 of the units in the option with approval of the department chair.

• BLAW 391 Women and the Law (3)
• BLAW 409 Wills, Estates, and Trusts (3)
• BLAW 428 International Business Law (3)
• BLAW 430 Marketing Law (3)
• BLAW 450 Intellectual Property Law (3)
• BLAW 451 Entertainment Business Law (3)
• BLAW 480 Commercial Transactions Law (3)
• BLAW 481 Real Estate Law (3)
• BLAW 485 Labor and Employment Law (3)
• BLAW 495 Advanced Topics in Business Law (3)
• BLAW 496 A-Z Experimental Topics Courses (3)
• BLAW 498 Field Assignments and Reports – Business Law (3)
• BLAW 499 Independent Study - Business Law (3)
• ECON 365 Law and Economics (3)
• ECON 411 Economics of Antitrust and Regulation (3)

2. Business Breadth Requirement (6 units):

Select two additional 300 or 400-level courses offered in the College of Business and Economics – excluding courses offered by the Department of Business Law. Alternative classes may be substituted by petition upon the Department Chair’s approval.

3. General Education (29 Units)

Of the 48 units of the General Education requirement, 13 units are satisfied by the following courses: MATH 103 satisfies 3 units of the Basic Skills mathematics requirement; ECON 160 and ECON 161 satisfy 6 units of Social Sciences; BLAW 280 satisfies 3 units of Lifelong Learning; and COMP 100 satisfies one additional unit.

4. Additional Units (15 Units)

These are unrestricted elective units.

Total Units Required by the Major: 57

Course List

BLAW 108 The Citizen and Civil Law (3)

Not open to Business Majors. This course is designed to introduce the student to aspects of the legal environment including wills and inheritance, torts, contracts, landlord-tenant, and other real estate problems, dissolution of marriage and other family problems, business organizations, checks and promissory notes, and consumer credit.

BLAW 280. Business Law I (3)

Prerequisites: Completion of lower division writing requirements and sophomore standing.Study of the role of law in business including the study of legal institutions and their role in facilitating and regulating business. Includes a study of the legal system, civil litigation, torts, and the formation and performance of contracts.

BLAW 308. Business Law II (3)

Prerequisite: BLAW 280. Corequisite/Prerequisite for Business majors: BUS 302, BUS 302L. Study of the role of law in business including the study of legal institutions and their role in facilitating and regulating business. Topics include agency and employment law, the various forms of business organizations, and securities law

BLAW 391. Women and the Law (3)

Prerequisites: Completion of lower division writing requirement; passing score on the Upper Division Writing Proficiency Exam (UDWPE). Recommended Corequisites or Preparatory for Business majors: BUS 302, 302L. Study of several areas of law affecting the past and current legal status of women. Includes constitutional law, employment law, and health law.

BLAW 409. Wills, Estates and Trusts (3)

Prerequisites: BLAW 280; BUS 302, 302L for Business majors; passing score on the Upper Division Writing Proficiency Exam(UDWPE).Introduction to the law of wills, estates, trusts, and other areas connected with estate planning. Considers the nature of property, joint ownership of property, the validity and probate of wills, inheritance under the laws of intestate succession, and the laws governing the establishment and administration of trusts. Also considers the law of estate taxation.

BLAW 428. International Business Law (3)

Prerequisites: BLAW 280; BUS 302, 302L for Business majors; passing score on the Upper Division Writing Proficiency Exam (UDWPE).Study of the legal environment for international commercial transactions, including an analysis of major Western and non-Western legal traditions and the supranational law of the European Community, a detailed analysis of the negotiation, formation, enforcement, and financing of international sales contracts, an analysis of international trade regulation, analysis of methods of regulating global competition, and of the protection of business property rights in international transactions.

BLAW 430. Marketing Law (3)

Prerequisites: BLAW 280; BUS 302, 302L for Business majors; passing score on the Upper Division Writing Proficiency Exam (UDWPE).This course explores the legal aspects of marketing strategy. The course considers the legal aspects of product ownership, distribution and competition, including liability aspects of particular business practices. Students study federal and state law related to consumer protection, products liability, warranties, trade secrets and unfair competition, selected topics in antitrust law (including pricing strategy, price fixing, predatory pricing, discriminatory pricing), marketing channel strategy (including resale price maintenance, territorial and customer restrictions, exclusive dealing, refusal to deal) franchise law and limits on market dominance. Throughout the course, the contrast between U.S. and international entities is explored, with particular examination of foreign licensing, distribution, liability and enforcement issues.

BLAW 450. Intellectual Property Law (3)

Prerequisites: BLAW 280; BUS 302, 302L for Business majors; passing score on the Upper Division Writing Proficiency Exam (UDWPE).Exploring the law of patents, copyrights, trademarks, trade secrets, and related forms of intellectual property protection. Considered will be the nature of intellectual property rights and the scope of protection for various subject matter, including international and trade aspects relating to technology protection and transfer; the enforcement of intellectual property rights and remedies for infringement or misappropriation of such rights; and practical strategies for intellectual property development, management, and licensing in the modern business environment, both domestically and internationally.

BLAW 451. Entertainment Business Law (3)

Prerequisites: BLAW 280; 308; BUS 302, 302L for Business majors; passing score on the Upper Division Writing Proficiency Exam (UDWPE).This course covers the recurring legal problems that arise in the business context of the entertainment industry and the legal relationships between the parties involved in the film, television, theater, music, and online entertainment fields. In particular, the course will address tort law issues, including defamation, invasion of privacy, and the right of publicity; intellectual property protection, including copyright and trademark law and the protection of ideas; contract law issues, including contract formation, contractual obligations, and remedies; and government regulation of entertainment content and industry practices. International aspects of each of these areas will be emphasized

BLAW 480. Commercial Transactions Law (3)

Prerequisites: BLAW 280; 308; BUS 302, 302L for Business majors; passing score on the Upper Division Writing Exam (UDWPE).Study of those areas of law related to commercial business transactions including commercial paper, negotiable instruments, secured transactions, bankruptcy and the law of sales.

BLAW 481. Real Estate Law (3)

Prerequisites: BLAW 280; 308; BUS 302, 302L for Business majors; passing score on the Upper Division Writing Proficiency Exam (UDWPE).Legal and business aspects of real property acquisition and ownership. Discussion of law affecting acquisition of titles, easements, leases and contracts, community property, joint tenancy, tenancy in common, trust deeds, mortgages, brokerage, and homesteads.

BLAW 485. Labor and Employment Law (3)

Prerequisites: BLAW 280; 308; BUS 302, 302L for Business majors; passing score on the Upper Division Writing Proficiency Exam (UDWPE).Examines the development of labor law in the United States from the early common law to the current legislation. Existing federal statutes regulating labor unions and labor relations will be studied in detail. These statutes are studied as they are applied and interpreted by the federal courts and by the National Labor Relations Board. In addition, this course examines topics in U.S. employment laws such as family leave, equal pay, wrongful discharge, employee defamation, employer-related immigration laws, privacy in the workplace, discrimination based on race, sex, national origin and religion, and other new developments.

BLAW 495. Advanced Topics in Business Law (3)

Prerequisites: BLAW 280; 308; BUS 302, 302L for Business majors; passing score on the Upper Division Writing Proficiency Exam (UDWPE).Selected advanced topics in business law are analyzed by means of readings, analysis of cases and problems, case studies, and class discussion.

BLAW 496A-Z. Experimental Topics Courses -Business Law (3)

Prerequisites: BLAW 280; BUS 302, 302L for Business majors; passing score on the Upper Division Writing Proficiency Exam (UDWPE)Course content to be determined. (See subtitles in appropriate schedule of classes)

BLAW 498. Field Assignments and Reports -Business Law (1-3)

Prerequisites: BLAW 280 or the equivalent with a grade of C or better; BUS 302, 302L for Business majors; a CSUN cumulative GPA of 3.0 or above; passing score on the Upper Division Writing Proficiency Exam (UDWPE).Individual study must pertain to career goals. Students must have active, approved employment. Consultation with employer and instructor determines the program. A maximum of six units may be earned by combining Field Assignments and Reports (BLAW 498) and Independent Study (BLAW 499). Credit/No Credit only.

BLAW 499. Independent Study - Business Law (1-3)

Prerequisites: BLAW 280 or the equivalent with a grade of C or better; BUS 302, 302L for Business majors; a minimum 3.0 overall grade point average; a minimum 2.0 grade point average in all major courses; a minimum 2.0 grade point average in his/her option courses; consent of department chair and consent of an instructor to act as sponsor; passing score on the Upper Division Writing Proficiency Exam (UDWPE).Enrollment is based on evidence of ability to pursue Independent Study in depth and on approval of a project submitted at the time of registration. Regular progress meetings and reports are required before credit may be received. Enrollment in Independent Study is not allowed for the purpose of substitution for an existing course. A maximum of six units may be earned by combining Independent Study (BLAW 499) and Field Assignments and Reports(BLAW 498).

Graduate

Graduate courses are open only to selected classified and conditionally classified graduate students To determine their eligibility for enrollment, students majoring in areas other than business must consult with the Director of Graduate Programs of the College of Business and Economics.

BLAW 508. MBA Law in the Business Environment (3)

Prerequisite: Graduate standing. Study of the role of law in business, including the study of legal institutions and their role in facilitating and regulating business. Includes a study of the legal system, civil litigation, torts, and the formation and performance of contract, agency and employment law, the various forms of business organizations and securities law.

BLAW 690. Seminar in Business Law (3)

Prerequisite: BLAW 508. Selected advanced topics in business law are analyzed by means of readings, analysis of cases and problems, case studies, and class discussion.

BLAW 699. Independent Study - Business Law (3)

Prerequisites: Permission of graduate advisor and department chair.No more than six units of Independent Study may be taken in any single department, and no more than six units may be taken in the School of Business without prior approval of the Dean. Only those graduate students who have a current 3.0 grade point average may register in a 600-level Independent Study course.

Financial Services Option

The Department of Finance, Real Estate and Insurance

• Chair: Donald Bleich
• Juniper Hall (JH) 3125
• (818) 677-2459
• www.csun.edu/finance

The Option

The Financial Services option prepares our graduates for a wide variety of analytical, managerial, or sales careers in the financial services industry. Analytical careers include employment in banking, insurance, investments, and personal financial planning. Sales careers include employment in insurance, securities, and mutual fund sales. Managerial careers include managerial employment in the financial services industry. The program also provides a solid foundation for a career in personal financial planning.

1. Upper Division Required Courses (18 Units)

• Note: Students who select the Financial Services option may not also select other options or degree programs within the College of Business and Economics.
• FIN 336 Principles of Insurance (3)
• FIN 432 Investment Analysis and Management (3)
• FIN 431 Risk Management (3) or FIN 434 Advanced Topics in Risk and Insurance (3)
• FIN 442 Theory and Practice of Financial Planning (3)
• BLAW 409 Wills, Estates and Trusts (3)

2. Breadth and Perspective Course Requirements:

Students will select 3 units from the following:

• ECON 311 Money, Banking and the Federal Reserve (3)
• FIN 338 Principles of Real Estate (3)
• FIN 438 Management of Financial Institutions (3)
• IS 312 Information Systems for Business (3)
• ACCT 440 Taxation of Business Entities (3)*

* ACCT 440 has additional prerequisites beyond the required courses shown above.

Global Supply Chain Management Option

Department of Marketing

• Chair: Curt J. Dommeyer
• Juniper Hall (JH) 3119
• (818) 677-2458
• www.csun.edu/marketing/

Faculty

• Ardavan Asef-Vaziri
• Ali Behnezhad
• Brian Connett
• Seung-Kuk Paik

The Option

Global Supply Chain Management, also known as the value chain or the logistics network management, consists of a network of suppliers, manufacturers, warehouses, distribution centers, wholesalers and retailers. It also includes a variety of specialized facilitating systems such as transportation and information systems. The Global Supply Chain Management option develops an understanding of the design, control, and operation of supply chains.

1. Breadth Courses. Communication Foundations (3 units)

Select one of the following:

• ENGL 306 Reporting Writing (3)
• ENGL 407 Composition and the Profession (3)
• BLAW 308 Business Law II (3)

2. Required Global Supply Chain Management Courses

• IS 312 Information Systems for Business (3)
• MKT/SCM 447 Logistics and Transportation Management (3)
• MKT/SCM 442 Business to Business Marketing (3)
• SCM/SOM 416 Supply Chain Management (3)
• SCM 492 Supply Chain Management Strategy (3)

3. Option Elective Courses (6 units)

Select two of the following:

• MKT 346 Marketing Research (3)
• MKT 443 Retail Management (3)
• MKT 445 International Marketing Managtement (3)
• SOM 464 Manufacturing Resource Planning (3)
• SOM 465 Computer Based Models for Systems Analysis (3)
• SOM 467 Quality Management and Control (3)
• ACCT 470 Strategic Cost and Profit Management (3)**
• BUS 4914 Small Business Consulting (3) or SOM 498 Field Assignments and Reports – Systems and Operations Management (3)

** Senior Standing with a 3.0 GPA, others will be considered with recommendation.

Real Estate Option

The Department of Finance, Real Estate and Insurance

• Chair: Donald Bleich
• Juniper Hall (JH) 3125
• (818) 677-2459
• www.csun.edu/finance

The Option

Students completing the major in Real Estate will have satisfied most of the educational requirements for the California real estate broker’s license and the real estate appraiser’s license. While the Real Estate major is designed for students with career interests in the various functional fields of real estate— brokerage, appraisal, finance, investment, development and asset management, as well as service areas such as escrow and title insurance, the skills with which students in the major will become familiar are applicable in virtually all business fields.

Real Estate Option

1. Upper Division Required Courses (18 Units)

• FIN 338 Real Estate Principles (3)
• FIN 433 Real Estate Finance (3)
• FIN 439 Real Estate Valuation (3)
• BLAW 481 Real Estate Law (3)

Real Estate Elective: Select 3 units of Finance courses

• (Does not include FIN 302)

2. Breadth and Perspective Course Requirements

Select 3 units from the following

• ECON 310 Price Theory and Applications (3)
• IS 312 Information Systems for Business (3)

Systems and Operations Management Option

Department of Systems and Operations Management

• Chair: Gordon Johnson
• Juniper Hall (JH) 3121
• (818) 677-2470
• www.csun.edu/som

Faculty

• Ardavan Asef-Vaziri
• Ali Behnezhad
• Avi Dechter
• Abe Feinberg
• Richard E. Gunther
• Gordon D. Johnson
• Siva Sankaran
• Seung-Kuk Paik
• Elzbieta Trybus
• Thomas L. Wedel
• Chi-Chuan Yao

Emeritus Faculty

• Paul Baum
• Albert J. Kinderman
• John R. Miller
• Ernest M. Scheuer
• Richard Trueman
• Fadil H. Zuwaylif

Department Advisory Council

• Svetlana Averbukh (Project Management Institute)
• Scott Barrella (Nestlé USA), William J. Bellows (Rocketdyne Propulsion and Power)
• Carole Elm (Rocketdyne Propulsion and Power)
• Harvey Ganz (H.R. Textron)
• Edward Garnett (Amgen)
• Bob Jacalone (Sierracin/Sylmar)
• Michael Klapinsky (Lucich Farms)
• Diane Kulisek

Programs

Undergraduate

• Systems and Operations Management Option
• Minor in Quality Management and Assurance

The Option

The program focuses on developing skills for problem-solving, critical thinking, communication and the use of constantly changing technology. These skills are needed to deal with a variety of decisions made by managers in manufacturing, service, and government organizations. These encompass strategic long-range decisions (such as product, service and process design, facility location and layout, and job design) as well as operational decisions (such as project management, operations planning and scheduling, quality assurance, purchasing and inventory).

Careers

The option in Systems and Operations Management prepares students for careers in a variety of industries such as aerospace, electronics, automotive, health care, airlines, transportation, process industries, manufacturing, insurance, banking, government, education, and recreation. The range of positions includes quality management, project management, operations planning and scheduling, inventory and materials management, systems analysis and design, decision support systems and supply chain management.

Academic Advisement

All department faculty will be available during their scheduled office hours to advise students during the semester as well as during registration periods.

Option In Systems and Operations Management (27 Units)

1. Upper Division Required Courses

• SOM 306 Operations Management (3)
• SOM 307 Data Analysis and Modeling for Business (3)
• IS 312 Information Systems for Business (3)
• SOM 464 Manufacturing Resource Planning (3)
• SOM 467 Quality Management and Control (3)
• SOM 485 Decision Support Systems (3)

Communication Courses

Select three units from the following:

• BLAW 308 Business Law II (3)
• ENGL 407 Composition and the Professions (3)
• PHIL 305 Business Ethics and Public Policy (3)
• COMS 443 Rhetoric of Business (3)

Select six additional units from the following:

• SOM 416 Supply Chain Management (3)
• SOM 465 Computer-Based Models for Systems Analysis (3)
• SOM 466 Project Management (3)
• SOM 468 Managing for Service Excellence (3)
• SOM 498 Field Assignments and Reports - Systems and Operations Management (3)
• SCM 447 Logistics and Transportation Management (3)

General Education: of the 48 units of the General Education requirement, 13 units are satisfied by the following courses: MATH 103 satisfies 3 units of the Mathematics requirement; ECON 160 and ECON 161 satisfy 6 units of Social Sciences; BLAW 280 satisfies 3 units of Lifelong Learning; and COMP 100 satisfies one additional unit.

• General Education Units: 36-39
• Additional Units : 15
• Total Units Required for the Degree : 120

Minor in Quality Management and Assurance

The Quality Management and Assurance minor allows non-Bachelor of Science in Business (BSBA) majors the opportunity to pursue secondary interests in Quality Management and Assurance. This minor is appropriate for both service and manufacturing organizations. The minor can be useful for careers in a variety of industries such as aerospace, electronics, automotive, health care, airlines, transportation, process industries, manufacturing, insurance, banking, government, education, and recreation. This minor is not available to students majoring in Business Administration with an option in either Business Law, Financial Services, Human Resource Management, Real Estate, Supply Chain Management, or Systems and Operations Management.

Required Courses (18 Units)

• MKT 100 Conceptual Foundations of American Enterprise (3)
• SOM 120 Basic Business Statistics (3) or MATH 140 Introductory Statistics (4)
• SOM 306 Operations Management (3)
• SOM 467 Quality Management and Control (3)

Each student must successfully complete any two of the following courses:

• PSY 150 Principles of Human Behavior (3)
• SOM 391 Statistical Analysis for Managers (3)
• SOM 416 Supply Chain Management (3)
• SOM 466 Project Management (3)
• SOM 468 Managing for Service Excellence (3)
• MKT 304 Marketing Management (3)

General Education

MKT 100 satisfies three units of Lifelong Learning.

Total Units in the Minor : 18

Course List

SOM 120. Basic Business Statistics (3)

Prerequisite: MATH 103 or a higher level mathematics course. Basic elements of statistics for students in business and economics. Descriptive statistics, elements of probability, probability distributions (including normal), sampling distributions, statistical inference for means and proportions (including estimation and hypothesis testing), simple linear regression and correlation. Applications of these topics in business and economics are emphasized. The course requires assignments in which students are required to explain the results of statistical computations using personal computer software.

SOM 306. Operations Management (3)

Prerequisite: SOM 120 or MATH 140 or SOM 391.Recommended Corequisite or Preparatory: BUS 302/L. Discusses operational issues facing organizations and introduces operations management concepts and techniques. Students develop skills necessary to improve productivity and quality of operations in both manufacturing and service organizations. Topics include international competitiveness, quality assurance, forecasting, design and control of operations systems, creating value for the customer, project management, and supply chain and inventory management.

SOM 307. Data Analysis and Modeling for Business (3)

Prerequisite: SOM 120 or MATH 140 or SOM 391.Recommended Corequisite or Preparatory: BUS 302/L. Statistical methods and stochastic models to support decision making by managers. Topics include: exploratory data analysis, probability distributions and assessment, expected value, variation, estimation of means and proportions, hypothesis testing for one and several populations, F test, chi-square test, simple and multiple regression and correlation, decision trees, waiting lines, and simulation. Applications to business are emphasized. Written assignments based on computer software required.

SOM 391. Statistical Analysis for Managers (3)

Prerequisite: Math150A or equivalent. Emphasizes the application of statistical methods to problems in business and information systems. Students learn how to obtain useful information from data, how to present this information to management in a meaningful way, and how to draw statistically valid conclusions. Topics include descriptive statistics, probability, discrete and continuous distributions, sampling theory, statistical inference (estimation and hypothesis testing), regression and correlation, statistical process control, data mining and data warehouses. Statistical software is used throughout the course to analyze business problems. Calculus will be used to derive major results. May be substituted for SOM 120.

SOM 416. Supply Chain Management (3)

Prerequisites: SOM 306. Passing score on the Upper Division Writing Proficiency Exam (UDWPE). BUS 302 and BUS 302L are prerequisites for Business majors. This course covers the fundamental concepts, principles, and tools associated with supply chain management. Topics include supply chain integration, logistics network configuration, inventory management, strategic alliances, procurement and outsourcing, warehousing, quality management, global logistics, and the impacts of information technology on supply chain management. Global implications will be discussed throughout the course. This course involves case studies, a simulation game, and a culminating term project. (Crosslisted with SCM 416)

SOM 464. Manufacturing Resource Planning (3)

Prerequisites: SOM 306 or MSE304; Passing score on the Upper Division Writing Proficiency Exam (UDWPE). BUS 302 and BUS 302L are prerequisites for Business majors. Planning and control systems for the management of production and operations. Topics include demand management and forecasting, Enterprise Resource Planning (ERP), supply chain management, inventory management, master production scheduling, Material Requirements Planning (MRP), capacity planning, just-in-time (JIT) production, activity sequencing, and other current topics. Includes a term project as well as an in-depth case study using integrated manufacturing planning and control software such as Manufacturing Resource Planning (MRP II) or Enterprise Resource Planning. (Crosslisted with MSE 464)

SOM 465. Computer-Based Models for Systems Analysis (3)

Prerequisites: SOM 306, and SOM 307 or MATH 340; Passing score on the Upper Division Writing Proficiency Exam (UDWPE). BUS 302 and BUS 302L are prerequisites for Business majors. Emphasizes the application of computer-based models to systems analysis, including applications to business operations, resource allocation, distribution planning, and waiting line management. Topics to be covered include simulation, linear programming, and other optimization models. Students learn how to implement the entire computer modeling process, including data collection, model development, analysis of outputs, and how to improve existing system configurations and/or decision rules. The focus is on real-world applications, spanning different functional areas of business. Involves case studies and culminates with a team project.

SOM 466. Project Management (3)

Prerequisite: SOM 120 or MATH 140 or SOM 391. Passing score on the Upper Division Writing Proficiency Exam (UDWPE). BUS 302 and BUS 302L are prerequisites for Business majors. Introduction to the operations management of small, intermediate, and large projects. The course surveys project organization, staffing, planning and scheduling (PERT/CPM), control, budgeting, and quality. The project environments, including international issues, are explored. Various project management software packages are utilized.

SOM 467. Quality Management and Control (3)

Prerequisites: SOM 306 or MSE 304. Passing score on the Upper Division Writing Proficiency Exam (UDWPE). BUS 302 and BUS 302L are prerequisites for Business majors. Application of total quality control for improvement of products and services, including both statistical techniques and managerial approaches. Control charts, quality costs, responsibility for quality, quality at the source, ethical issues, ISO 9000. International differences in philosophy of quality.

SOM 468. Managing for Service Excellence (3)

Prerequisites: SOM 306. Passing score on the Upper Division Writing Proficiency Exam (UDWPE). BUS 302 and BUS 302L are prerequisites for Business majors. Techniques learned will benefit service managers and entrepreneurs by improving skills in managing efficiency and quality. Students will learn concepts and tools useful for service management. Topics include service assessment, improvement and innovation, yield management, service technologies (including management of Internet businesses), quality and productivity, and new service development. The course involves case studies as well as software applications.

SOM 485. Decision Support Systems (3)

Prerequisites: SOM 306 and IS 312. Passing score on the Upper Division Writing Proficiency Exam (UDWPE). BUS 302 and BUS 302L are prerequisites for Business majors. Concepts, development and application of Decision Support Systems (DSS) and related management support systems (Executive Information Systems and Expert Systems). Design framework and Management Science models for DSS. DSS development process and tools, user interface, evaluation, and implementation. Study of recent development in model-based DSS applications with knowledge base enhancement. Class project designing prototype management support systems will be required.

SOM 496A-Z. Experimental Courses - Systems and Operations Management (3)

Prerequisites: Passing score on the Upper Division Writing Proficiency Exam (UDWPE). BUS 302 and BUS 302L are prerequisites for Business majors. Course content to be determined. (See Schedule of Classes and Enrollment Guide.)

SOM 498. Field Assignments and Reports Systems and Operations Management (1-6)

Prerequisites: Passing score on the Upper Division Writing Proficiency Exam (UDWPE). BUS 302 and BUS 302L are prerequisites for Business majors.Individual study pertaining to present or future career. Student must obtain approved employment. Consultation with employer and instructor determines program. A maximum of 12 units may be earned by combining Field Assignments and Reports (SOM 498), and Independent Study (SOM 499). An Academic Internship course.

SOM 499. Independent Study Systems and Operations Management (1-3)

Prerequisites: Consent of department chair and consent of an instructor to act as sponsor. Passing score on the Upper Division Writing Proficiency Exam ). BUS 302 and BUS 302L are prerequisites for Business majors. In order to do an Independent Study assignment in the College of Business and Economics, a student must have at least a 3.0 overall grade point average, a 2.0 grade point average in all major courses, and a 2.0 grade point average in his/her option courses. A student who does not meet these grade point requirements will not receive credit for any SOM 499 that he/she may take. Admission is based on evidence of ability to pursue Independent Study in-depth and on approval of a project submitted at the time of registration. Regular progress meetings and reports are required throughout the semester. Completion of the project is required before credit may be received. Enrollment in Independent Study is not allowed for the purpose of substitution for an existing course.

Graduate

Graduate courses are open only to selected classified and conditionally classified graduate students who have attained an acceptable score on the GMAT. To determine their eligibility for enrollment, students majoring in areas other than business must consult with the Director of Graduate Programs of the College of Business and Economics.

SOM 591. Statistics and Stochastic Models for Managers (3)

Prerequisite: Permission of the Director of Graduate Programs. Statistical methods and stochastic models to support decision making by managers. Topics include: exploratory data analysis, probability distributions and assessment, expected value, variation, estimation of means and proportions, hypothesis testing for one and several populations, F test, chi square test, simple and multiple regression and correlation, time series and forecasting, decision trees, waiting lines, and simulation. Applications in service organizations and small businesses are provided along with applications for production organizations and large businesses. A key element is a group project involving the application of one or more course topics to a current business problem.

SOM 666. Project Planning and Policy (3)

Prerequisite: SOM 591 or MSE 404 or 602. The application of project planning methodology and modeling to problems in business. Extensive use will be made of the case method. Topics include project planning, scheduling, PERT/CPM, budgeting, Activity-Based Costing (ABC), and project management software. International issues will be explored.

SOM 667. Total Quality Management (3)

Prerequisite: SOM 591 or MSE 404 or 602. Covers the meaning and the application of Total Quality Management (TQM) in production and service organizations. The underlying quality philosophies of Deming, Taguchi, and others that have inspired the development of TQM are also covered. Application of these philosophies to current quality issues, namely responsibility for quality, role of inspection, supplier certification programs, ISO 9000, the Baldridge Award, just-in-time programs, and ethical issues. Use of quality improvement tools such as control charts, Pareto charts, cause and effect diagrams, process capability, and design of experiments. International differences in quality. Actual business examples are introduced throughout the course.

SOM 685. Decision Support and Applied Expert Systems (3)

Prerequisite: SOM 591 or MSE 404 or 602. Survey of applications, scope and recent development of Decision Support Systems (DSS) and related management support systems (Executive Information Systems and Expert Systems). Conceptual framework, design process, and managing the initiation, evolution and implementation of management support systems. User involvement, evaluation, and organizational integration. Decision-oriented DSS with knowledge base enhancement addressing real-world application will be required as a class project.

SOM 686. Seminar in Internationally Competitive Operations Management (3)

Prerequisites: SOM 591, or both 306 and 307. Subjects include: productivity and global competitiveness of modern enterprises, diagnostic studies of production strategies, managerial implications of advanced operations technologies of world-class organizations (Flexible Manufacturing Systems, Computer Integrated Manufacturing, Statistical Process Control, and Total Quality Management). Also covered are in-depth case analyses of progressive U.S. and International firms addressing these issues. A team case project is a key course requirement.

SOM 699. Independent Study Systems and Operations Management (3)

Prerequisites: Permission of graduate advisor and department chair. No more than six units of Independent Study may be taken in any 1 department, and no more than six units may be taken in the College of Business without prior approval of the Dean. Only those graduate students who have a current 3.0 grade point-average may register in a 600-level Independent Study course.

Note: See Graduate Business Interdepartmental Courses for GBUS 696D, 697D, and 698D