Chapter 18

Organizational Cultures and Cultural Diversity 

The Elements of A Culture

Assumptions/Values and Norms

Socialization

Symbols

Language

Narratives/Practices

Basic Types of Organizational Culture

Bureaucratic Culture

Clan Culture

Entrepreneurial Culture

Market Culture

Organizational Implications

Subcultures Within Organizations

Subcultures Due to Mergers and Acquisitions

Departmental and Divisional Subcultures

Subcultures Due to Workforce Demographics

Implications of Organizational Subcultures

Managing Cultural Diversity

Organizational Goals for Managing Cultural Diversity

The Process of Change

Diversity Training

Creating Family-Friendly Workplaces

Holding Managers Accountable

Challenges