Chapter 14     Work Motivation

Understanding Motivation and Satisfaction

Managerial Approach

Job Design Approach

Organizational Approach

Individual Differences Approach

Managerial Approach

Communication Comes First

Setting Goals

Offering Incentives and Rewards

Using Performance Expectations to Motivate Employees

Job Design Approach

Critical Psychological States

Key Job Characteristics

Growth Need Strength

Organizational Approach

Herzberg's Two-Factor Theory

Treating People Fairly

Individual Differences Approach

Types of Needs

Moving Through the Needs Heirarchy

Guidlines for Managers