Chapter 10

Controlling in Organizations

Foundations of Control

Preventive and Corrective Control

Sources of Control

Linkage to Strategic Goals

How Much Organizational Control?

Corrective Control Model

Define the System

Identify Key Characteristics

Set Standards

Collect Information

Make Comparisons

Diagnose and Correct Problems

Primary Methods of Control

Mechanistic(Bureaucratic) and Organic Control

Market Control

Financial and Accounting Control

Automation-Based Control

Corporate Governance

External Control:Sarbanes-Oxley Act

Internal Control: Board Of Directors